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Heathrow Terminals Parking - Meet and Greet reviews

We strongly encourage our customers to give feedback and share their experience of parking at Heathrow Airport. You can see all Heathrow Terminals Parking - Meet and Greet reviews below. These reviews are submitted by verified customers after they have completed their trip, so you can be sure that they are genuine experiences of the car park.

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Read genuine Heathrow Terminals Parking - Meet and Greet reviews submitted by our customers

Overall Rating
4.5 / 5 from 358 reviews
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1
Paul Picknett

Park and Go were absolutely shocking. My wife called 6 times to try and inform them that we would shortly be arriving at the meet and greet. The call just cut off or went to voice mail each time. I called a further 5 times, I left a message to say we had already arrived at the meet and greet, at the pre-booked time. Somebody eventually called back saying that they were very busy. No apology and that somebody would be along in 30 minutes. We had already waited 20 minutes by this time! I said it was appalling service and he laughed and simply hung up. A guy eventually arrived 45 minutes later to collect the keys and said it wasn’t his fault and we had to complain to the management ( I suspect the management was the guy who laughed and hung up). So the car keys were eventually collected nearly 1hr30 minutes after my wife’s first call, putting lots of stress on any traveller going to catch a flight. AVOID Park and GO
November 25, 2021

3
Dave Hyatt

Booking was straight forward and a good price, dropping the car at T5 worked well. Picking up the car was poor. We called when we landed, but then tried to call when we had the luggage, which went through to answer phone. The second number was switched off. After a number of calls we spoke to the help desk and our car arrived 40 minutes after us. On the plus side this is the first company not to unplug the camera which raised the rating back up to average.
November 18, 2021

5
Richard Redwood

Great service, thanks
November 2, 2021

1
Soji

Really impressed with park & go meet & greet at Heathrow. Fantastic service & experience. No delay in pick up & collection. I’ll highly recommend.
October 23, 2021

5
Kathlean Cottrill

Efficient & fast. No problems.
October 17, 2021


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5
Sarah Smith

I was really impressed with the service. Was a bit worried as I hadn't used this company before but it was a really good price, efficient and really friendly staff. Will definitely use again :)
October 14, 2021

5
Christine Fordham

Very efficient , friendly service I would definitely use again as such good value
October 13, 2021

5
Nina Wilding

Very prompt and efficient.
October 10, 2021

3
Martin Limbach

Drop off was fine, but collection was poor. We followed the instructions to the letter, but despite the airport being fairly quiet, we had to wait 15 minutes for the car and when it arrived it smelt of curry.
October 2, 2021

5
Alex Salmon

Everything was very efficient. We dropped the car off and there was someone to meet us, coming back we waited a couple of minutes and our car was delivered. Would recommend.
September 29, 2021