Heathrow MBW Meet and Greet

Heathrow MBW Meet and Greet logo
£ 58.70
last 7 days
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Directions

Please note that your specified meet time is appointed. You must keep the car park informed if you are likely to be more than an hour either way of your booked time by calling 020 8759 5252 / 07918 697785 with as much notice as possible.

Over height vehicles over 2.1m and vehicles over 5m in length will have additional costs. Please see Additional Information below for details of height restrictions.

Terminal 2:
Follow signs for Terminal 2 Short Stay Car Park as you leave the tunnel, you will need to be in the right-hand lane. As you go up to departures, keep right and enter the short stay car park using the far-right barrier marked number 6 / Off Airport Parking to enter level 4. Take a ticket at the barrier, you will need to retain this and hand it to our terminal captain. When you have passed the barrier, follow signs for Off Airport parking. This will take you to rows A and B.

Terminal 3:
As you leave the tunnel follow signs toward Terminal 3, Short Stay Car Park 3. Please Enter the Short Stay Car Park - ALL off-airport operator meets have been moved to inside the car parks and are no longer permitted on the forecourts. Drive up to Level 3 following signs for Off Airport Parking and park in row A or row B.

Terminal 4:
Please call 020 8759 5252 approximately 30 minutes prior to reaching Heathrow.
As you leave the Terminal 4 roundabout, follow signs for Short Stay Parking. Please Enter the Short Stay Car Park - ALL off-airport operator meets have been moved to inside the car parks and are no longer permitted on the forecourts.
Drive up the ramp and stay towards the right. Please enter the short stay car park and go to level 2. Follow signs for Off-Airport Parking and park in rows E or F.

Terminal 5:
Leave the Terminal 5 roundabout and follow the signs to Terminal 5 departures. Keep in the right lane heading up the ramp to the Terminal and follow the signs into the Short Stay Car Park. Keep left and head towards the last set of barriers, use these to enter the Car Park on Level 4. Once you have passed the barriers, follow signs to Off-Airport Parking and park in rows R or S.

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Arrival procedure

Once you've parked, please ensure you have taken photos of your vehicle from all sides clearly showing your vehicle within the short stay car park.

Once you have removed your valuables and luggage from your vehicle, please make your way to the MBW desk, which is by the lifts, here you will be met by one of the Terminal Captains who will be identifiable by our Orange & Black high vis jackets and company ID. Please ensure you hand over your keys and car park ticket to the captain when completing your paperwork.

This is a Meet & Greet Service which operates between 05:00-23:59.

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Return procedure

On your return, please call 020 8759 5252 once you have collected all your luggage at reclaim. Alternatively call once you have passed passport control if you have hand luggage only. The duty controller will give you further instructions.

Terminal 2:
As you exit the arrival hall, into the Terminal plaza, turn left and walk towards the UK Arrivals end of the Terminal. Towards the end of the plaza, turn right and exit the Terminal through the main door, then cross the bridge in front of you. You will see lifts in front of you, both to the right and left. Take the lifts on the left up to Level 4. As you exit the lift, Rows A and B will be in front of you. Our terminal captain will meet you at the MBW desk and will validate your parking ticket for your exit.

Terminal 3:
Exit from the arrivals hall, follow signs to Short Stay Car Park 3. Pass the shops on the right (lifts will be in front of you) stairs are to the right of the lift. Take the lifts to upper level.
Exit lift, cross the bridge towards the car park. Level 1 pay machines and lifts are to your right, take the lifts to level 3. Our terminal captain will meet you at the MBW desk and will validate your parking ticket for your exit.

Terminal 4:
Exit the arrivals hall, Costa coffee and the currency exchange will be on your left. Walk past these and exit towards the car park. Cross the 3 lanes in front of you. Take the lifts to level 2. Make your way to the far-left corner of Level 2, make your way to the lift area where the MBW desk is located. Our terminal captain will meet you at the MBW desk and will validate your parking ticket for your exit.

Terminal 5:
Leaving the arrivals hall, you will see Costa Coffee. With Costa in front of you, turn left and head towards the end of the terminal. Pass the shops on your left, keep walking until you pass Café Nero. Turn right immediately and exit through the front door of the terminal.
As soon as you exit the door of the terminal you will see in front of you a set of stairs to the left and lifts to the right. Take the lifts to level 4. As you exit the lifts you will emerge by the payment machines directly next to rows R and S. Our terminal captain will meet you at the MBW desk and will validate your parking ticket for your exit.

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Security

Your car will be parked in a secure compound with security fencing, CCTV and 24-hour security. The car park holds the Park Mark award.

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EXTRAS

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Disabled facilities

This service is an ideal alternative for disabled customers who would find it difficult to use the Transfer Shuttles Services.

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Additional information

This is a Meet & Greet Service which operates between 05:00-23:59. Meeting drivers for collection or return between midnight and 05.00am carries a minimum £25.00 charge and additional hourly charges where applicable.

Once your pre-booked parking period has commenced, any over stay will be charged at a daily rate of £15.00 payable to the chauffeur on collection of your car.

Changes to the original scheduled times for meeting or arriving which exceed 30 minutes will be chargeable at £15.00 payable directly to MBW. Additional costs may apply and the customer will be required to pay the short stay car parking cost. If your return time passes midnight from your actual paid booking date, an additional charge of £25.00 is applied.

Over height vehicles over 2.1m and vehicles over 5m in length will have additional costs.The following height restrictions apply:
Terminal 2: 2.05m (6ft 9in)
Terminal 3: 2.2m (7ft 2in)
Terminal 4: Height limit: 2.0m (6ft 6in)
Terminal 5: 2.2m (7ft 2in)

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MBW Meet and Greet Non-Flexible

Bookings made for these packages cannot be amended or cancelled and are non-refundable.

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Distance to airport

You will be met at your departure terminal and your car will be transferred to a secure compound whilst you are away.

Transfers from airport

Transfers are not required as this is a Meet and Greet service.

Heathrow MBW Meet and Greet reviews

Our average review score for Heathrow MBW Meet and Greet parking is 3.5 from 62 reviews.
5

"Really convenient and friendly service., I will definitely use again in the future."

July 14, 2018
5

"We were really impressed with this company. They were very efficient when we dropped off the car, they recommended that we take photos of it before we left in order to ensure we all agreed on the state it was in. Best of all when we got back the car (exhausted after a very long flight) it started when Miten drove it to the meeting place in the car park, but then failed to start again. Miten was brilliant. He contacted his manager, who drove straight over with jump leads to get it started again. They even ensured that we didn't incur any costs from the car park while this was going on. We would definitely use them again."

June 5, 2018
3

"The service was straight forwars to book and very convienient my only issue is that I returned to find the mat and carpet covered in mud.
I had my car cleaned the morning of my departure which is what makes it worse.
As it was not raining on the day I left or when I returned I assume that the car was parked in a field which is fine but if tgis is the case then surely the company should have a system in place to ensure that the vehicles are not returned in such a state."

April 16, 2018
5

"I was very impressed when I used MBW for the first time last month. I have tried several forms of airport parking at various UK airports and after a couple of disappointing experiences with rival 'meet and greet' companies, I was put off using that type of parking. MBW was excellent however; polite and friendly staff, prompt service when dropping off and picking up and all very easy. I immediately booked my next parking with the company. They have also been very helpful with sorting out an issue with Holiday/Extras; this was not something which MBW caused, but they have been extremely prompt in helping me trying to resolve the matter."

April 5, 2018
5

"Easy to deal with. Car dropped off with no issue. Car already at airport when we arrived at car park and no damage to car. No reason to fault."

February 25, 2018