Book your airport parking between now and the 18th of December to be entered into our prize draw!

Contact Us

We are always trying to improve our services and products to our online users. If you have encountered problems using our site or mobile app, or if you have any queries about any of the parking services offered, please contact us on 0844 816 0023* or by email at:
* Calls to this number will cost 5p per minute plus your network access charge

You can contact each of our partners on the numbers below:

APH customerservices@aph.com 0844 871 7477
BCP salesadmin@holidayextras.com 0871 360 2997
Essential Travel customerservices@essentialtravel.co.uk 0845 803 5434
FHR customerservices@bookfhr.com 0844 412 2896
Holiday Extras salesadmin@holidayextras.com 0871 360 2300
Park and Go sales@parkandgo.co.uk 01904 379042
Purple Parking reservations@purpleparking.com 0845 601 8620
Skyparksecure info@skyparksecure.com 0345 4599 250

If calling from outside the UK please dial +44 (0)1252 367 200

Office Location

Our head office location for postal enquiries is as follows:

Airport Parking Shop
Manor Coach House
Church Hill
Aldershot
Hampshire
GU12 4RQ

Typical Customer Questions

These are some typical questions from our clients:

Before I could print out the confirmation page my computer crashed. What should I do?

Don't worry, a booking confirmation is sent to you by email almost immediately. You have to print this email and use it as your parking voucher.

I haven't received a confirmation of my booking by email. What should I do?

Whenever a booking is successful, a booking confirmation is sent to you by email almost immediately. You have to print this email and use it as your parking voucher. If you haven't received this confirmation, then something went wrong during your booking. Typing in an incorrect email address during your booking might cause this. Please contact the supplier you booked with and they will be able to resend the confirmation and advise you further. You will find their contact details here.

Can I amend or delete my booking if I decide not to travel?

In most cases, unless your booking is a super saver, non-flexible or non-refundable option, you should be able to amend or cancel it up to 24 hours before the booked arrival time but a fee may apply. See our suppliers' rules on amendments and cancellations here and check with them for the most up-to-date terms and conditions.

How do I get to the airport from the car park?

All car parks available through Airport Parking Shop have free transport to and from the airport if necessary. A lot of the on-airport car parks are within walking distance of the terminal so in these cases, no transfers are required.

Is Airport Parking Shop the owner of the car parks?

No. We make it possible to pre book online at over 468 different car parks at 32 different locations around the UK. We use our own pre built quote engine to select the best rates from the 8 biggest parking brokers in the UK - APH, BCP, Essential Travel, Holiday Extras, FHR, Park and Go, Purple Parking & Skyparksecure. We are impartial, you choose the one that's best for you based on location, price, car park security or availability.

For more FAQs click FAQs.