Heathrow Star Parking Meet & Greet - Terminals 2, 3, 4 & 5

Heathrow Star Parking Meet & Greet - Terminals 2, 3, 4 & 5 logo
£ 51.67
last 7 days

This Meet and Greet service serves Terminals 2, 3, 4 and 5. The operator has 10 minutes to collect your car on arrival so you must contact them should your plans change.



Please check your booking confirmation for details.

Please call 20 minutes before arrival on the number on your confirmation and follow the instructions for the relevant terminal. The above postcodes may not be accurate so we advise to use signposts once you get to the airport.

Terminal 2:
At the airport follow signs for Terminal 2 and stay in the right-hand lanes, go up the ramp, keeping to the right following the signs for short stay 2, DO NOT follow the ramp to the upper level. Approach any of the 3 barriers on to your right, take a ticket and enter car-park on Level 4, keep RIGHT for Level 4 following the signs for Off Airport Parking Meet & Greet and follow the one-way arrows around the perimeter of the car park to the far end, closest to the terminal buildings to rows A and B where your chauffeur will be waiting.

Terminal 3:
Once you have exited the tunnel, follow the signs for Terminal 3 Departures. As you approach the terminal keep to the right lane and keep to the furthest lane away from the Terminal and find a place to park up. Once there you will be approached by one of the Professional Chauffeurs who will identify themselves by way of the Star Parking paperwork.

Terminal 4:
Follow the signs for Terminal 4 Departures. As you approach the Terminal take the ramp up to the Departure level. There are 3 lanes stay in the third lane which is the furthest lane away from the Terminal and find a place to park up. Once there you will be approached by one of their Professional Chauffeurs who will identify themselves by way of the Star Parking paperwork.

Terminal 5:
Drive up the ramp towards Departures, then stay right at the sign for "Short Stay and Passenger Pick Up". Drive under the height restriction arm, keep left and follow sign for "Level 4" or" Budget car". At the entrance barrier, take a ticket. Once inside follow arrows on road to "Rows R & S" Once there you will be approached by one of our Chauffeurs who will identify themselves by way of our Star Parking paperwork.

They have a 10-minute window to collect customers' vehicles from this area, therefore timing is essential. Anyone to arrive early or late must inform the car park that this will be the case and obtain agreement from them that it is ok to arrive at the alternative time.


Arrival procedure

A fully insured driver will meet you on the designated area of the forecourt and will identify you by your car registration.


Departure procedure

Please call the car park on the number on your confirmation once you have collected your last bag from the belt. They will return your vehicle to you once you have called them after collection of your luggage. They will validate your ticket as soon as they arrive in the car park which will give you 15 minutes to collect your car; any car park charges after this time will be your responsibility to pay the prevailing car park tariff.

Terminal 2:
Passengers must pick up their cars on level 4 Zone A or B.

Terminal 3:
Passengers will pick up their cars on Level 3 of the Terminal 3 short stay car park. Once in the arrivals terminal turn left and proceed to the lifts, take this lift to level 1 where you will find a covered bridge which takes you to the car park lifts, enter the lift and go to level 3. The designated area of the car park is by these lifts and you should be able to see your vehicle and driver.

Terminal 4:
Passengers will pick up their cars on the ground level of the Terminal 4 short stay car park. From arrivals exit, the terminal building using the exit next to WH Smith, cross the first four lanes, then turn left pass the payment machine then take the lift to the car park level 2.

Terminal 5:
From arrivals make your way out of the building to the covered walkway, go through the covered walkway to the lifts, then make your way back to level 4 "Rows R & S" of the short stay car park to where you dropped off your vehicle.



The car park is safeguarded by key intruder system CCTV, security fencing and security dogs as well as a twin electric metal gate.




Disabled facilities

No transfers are required so the service is suitable for disabled clients.


Additional information

Please note that your specified meet time is appointed. If you should arrive before or after this time this may result in a delay.

Please be aware that the following height restrictions apply at Heathrow terminal car parks:
Terminal 2 (Short Stay Car Park 2): 2.05m (6ft 9in)
Terminal 3 (Short Stay Car Park 3): 2.2m (7ft 2in)
Terminal 4 (Short Stay Car Park 4): Height limit: 2.0m (6ft 6in)
Terminal 5 (Short Stay Car Park 5): 2.2m (7ft 2in)

Important Note:
They track your return flight number which is given by you on the booking form. It is a vital piece of information to stay on track. Providing wrong flight number may cause hours of delays of your vehicle collection even though you have given them the correct return time.



Sat-Nav postcodes:
Terminal 2 - TW6 1EW
Terminal 3 - TW6 1QG
Terminal 4 - TW6 3XA
Terminal 5 - TW6 2GA

Distance to airport

You will be met at the airport terminal.

Transfers from airport

Not required as this is a Meet and Greet service.

Heathrow Star Parking Meet & Greet - Terminals 2, 3, 4 & 5 reviews

Our average review score for Heathrow Star Parking Meet & Greet - Terminals 2, 3, 4 & 5 is 4.3 from 186 reviews.

"good service,no complaints.a map of the drop off area at heathrow may have been usefull."

January 3, 2017

"Excellent service. Drop off close to terminal building, on collection car was waiting for us on arrival."

August 8, 2016

"Meet and greet service at Terminal 2, only just a touch more than the super cheap park miles away services, the very friendly chap was there when I arrived when I rang ahead the person on the phone helped give me detailed instructions to where I needed to go. Got a phone call when I got off the return flight which was 45mins late checking if I had landed and he was 6 mins away so I rang when I got my bag and he pulled up the second I got to the car park 5mins later, straight out no hassle. Very much recommend!"

April 2, 2015

"An old cliche, but they did what they say on the tin. Perfect. I had a 12 hr delay and a change of flight number and the car was there when I arrived. What could be better?? Very good service."

December 25, 2014

"Hi meet and greet turned out to be meet and fetch your own car, our car was picked up from Heathrow T4 departures on arrival and on return we had to meet them in the short stay car park level 1 but because it was busy we ended up having to go up to level 3 and getting it ourselves not what I would call meet&greet."

April 13, 2013