At Terminals 2, 3 and 5, you hand your vehicle over in the designated Off-Airport Meet & Greet area close to the terminal and walk to check-in. At Terminal 4, the current handover point is in the underground car park beneath the Crowne Plaza T4, with a covered walkway connecting the car park to the terminal.
Transfers from airport
Transfers are not required with this service as your car is collected from you and returned to you at the airport.
Overview
Purple Parking Meet & Greet offers key-handover parking for Heathrow Terminals 2, 3, 4 and 5. At Terminals 2, 3 and 5 you leave your vehicle in the designated Off-Airport Meet & Greet area close to the terminal, while Terminal 4 currently uses the underground car park beneath the Crowne Plaza T4, connected to the terminal by a covered walkway.
Once you have checked in, your keys are handed over and an experienced driver takes the vehicle to one of Purple Parking's secure off-airport car parks. Your return flight is monitored so the vehicle can be brought back to the appropriate terminal when you return.
Why choose Purple Parking Meet & Greet?
Serves all four Heathrow terminals: T2, T3, T4 and T5 are currently covered.
No shuttle bus: T2, T3 and T5 use terminal-side handover areas, while T4 is connected by a covered walkway.
Flight monitoring: Purple Parking tracks your return flight so your vehicle can be prepared for collection.
Vehicle photographs: your car is photographed before being taken into storage.
Secure storage: Purple Parking uses fenced car parks with CCTV, 24-hour staffing or security patrols.
How does Purple Parking Meet & Greet compare with Maple Parking Meet & Greet?
Maple Parking Meet & Greet is another current all-terminal option. Both avoid a conventional transfer bus and use secure off-airport storage.
At Terminal 4 the two products currently use the same Crowne Plaza T4 underground handover location, so the most useful comparison may simply be the live price and booking conditions for your dates.
How does Purple Parking Meet & Greet compare with MBW Meet & Greet?
MBW Meet & Greet also covers all four terminals. At T2, T3 and T5 both offer terminal-side handover, but their current Terminal 4 arrangements differ: Purple Parking uses the Crowne Plaza T4 underground car park, while MBW currently uses Zone A of Terminal 4 Park & Ride.
Important Information
The parking offered here is 'Meet and Greet' where by one of the Purple representatives will meet you, park the car for you and then return the vehicle to you on your return.
Directions
Terminal 2: Follow signs for Terminal 2 and Terminal Parking. Keep to the right-hand lane, pass beneath the 2.2m height restriction and follow signs for Level 4 and Off-Airport Parking. Continue to Rows A and B. Postcode: TW6 1EW.
Terminal 3: Follow signs for Terminal 3 and Terminal Parking Car Park 3. Take a ticket at the barrier and follow signs for Off-Airport Parking to Level 4. Postcode: TW6 1QG.
Terminal 4: Leave the M25 at Junction 14 and follow signs for Terminal 4. Join the A3113 and follow Southern Perimeter Road towards T4. When the Crowne Plaza is on your left, turn left at the traffic lights onto Swindon Road and drive down the ramp into the underground car park beneath the hotel. Do not use the drop-off area outside the hotel. Continue to Level -1. Postcode: TW6 3FJ. What3words: ///float.yard.couches.
Terminal 5: Follow signs for Terminal 5 and Terminal Parking. Drive up the ramp, keep right beneath the height restriction, then follow signs for Level 4 and Off-Airport Meet & Greet. Postcode: TW6 2GA.
Arrival procedure
Please check your booking confirmation for details.
Please have your booking reference and return flight details ready when you arrive. Your vehicle will be photographed before being taken to secure off-airport storage.
Terminal 2: Park in one of the Off-Airport Meet & Greet bays in Rows A or B on Level 4. Unload your luggage and take your parking ticket and keys to the handover team.
Terminal 3: Park in the designated Off-Airport Meet & Greet area on Level 4. Unload your luggage and take your parking ticket and keys to the Purple Parking handover team in the lift lobby.
Terminal 4: Park in any available space on Level -1 of the Crowne Plaza T4 underground car park and check in at the Maple Parking desk. Once your vehicle has been handed over, use the covered walkway through the hotel to Terminal 4.
Terminal 5: Park in the designated Off-Airport Meet & Greet area on Level 4. Unload your luggage and take your parking ticket and keys to the handover team in the lift lobby.
Return procedure
Please check your booking confirmation for details.
Purple Parking monitors your return flight, so you do not normally need to call unless your flight details or return terminal have changed. If they have changed, call Purple Parking on 01895 549222 and select option 1 as soon as possible.
Terminal 2: Return to the Off-Airport Meet & Greet area on Level 4, Rows A and B, to collect your vehicle and keys.
Terminal 3: Return to the Off-Airport Meet & Greet area on Level 4 to collect your vehicle and keys.
Terminal 4: Follow the current collection instructions supplied with your booking for the Crowne Plaza T4 underground parking arrangement. Do not follow older instructions directing you to Terminal 4 Short Stay Level 2, as that car park has closed.
Terminal 5: Return to the Off-Airport Meet & Greet area on Level 4 to collect your vehicle and keys.
Please keep the card issued when you handed over your vehicle, as you will need it when collecting your keys. If you do not have it, identification matching the booking may be required.
Security
Your car will be stored in one of Purple Parking's secured car parks. All of their car parks are surrounded by a fence and are either manned 24 hours, have CCTV in use, or have dedicated 24-hour security patrols.
Disabled facilities
Purple Parking welcomes bookings from owners of specially adapted vehicles; however, this must be by prior arrangement to make sure that appropriately-trained drivers are available.
Additional information
It's your responsibility to make sure that your vehicle's road tax is valid, it holds a valid MOT certificate and is roadworthy. If your car isn't legal or safe to drive, Purple Parking won't be able to drive it to the car park, and you also won't be able to get a refund.
The car park can only take cars that fit into a standard size parking space, which is 2.4m x 4.8m. You'll be charged extra if your car is too large. Minibuses and vehicles with 8 or more seats can't be taken for Meet and Greet services and will cost extra for other packages. To see if Purple Parking can take your vehicle, please call the provider prior to booking.
If you park for longer than you booked, you'll be charged at a rate of £20 per day. You won't get a refund for any unused parking time.
As the car park constantly monitor flights, they will return the car to the terminal you are landing to. If your return flight plans change call Purple Parking as soon as you can. They need as much notice as possible to get your car ready so you aren't kept waiting.
Heathrow Purple Parking Meet & Greet with electric vehicle charge
Bookings for this product include electric vehicle charging.
The car park has two Type 2 Tesla smart chargers (32A/22KW) and these fit most electric vehicles. Please check with your car manufacturer if the charge point is suitable.
The car park will try to charge the car to 100% but battery condition and weather may affect this. Some charge will also be used driving to the airport.
Heathrow Purple Parking Meet & Greet reviews
3.0/5 from 48 verified reviews
These are reviews of Heathrow Purple Parking Meet & Greet from customers who
booked through Airport Parking Shop and were invited to review their car park after their
parking stay had finished.
After a parking stay booked through us has finished, we email the customer an invitation to review the car park they used.
Reviews can only be submitted with a valid booking reference, so every review shown is from a verified booking.
We publish positive and negative reviews alike, and reviews are never edited. See our review policy for details.
These reviews are about individual car parks. Reviews of Airport Parking Shop as a service are collected separately, via Trustpilot.
Click a rating to filter reviews:
1
MH
Mike Hodge
Appalled by this company. Sunglasses stolen from the glove compartment and change missing from centre console where it had to be opened to be taken. Also faults with the car which were not there when dropped off. Definitely will not use these cowboys again.
Verified booking 16 Nov 2018
1
RP
R Peeps
When you pay over £200 for 5 days meet & greet parking at LHR T3 you don't expect to come back and find your clean car covered in sap from trees. I don't remember this sort of service the last time I used Purple. Have the standards dropped now they're part of Holiday Extras? I also only knew 3 hours prior to arriving at the airport that I would need to book the parking as my planned train journey there was unavailable. What a problem it was to book; the Holiday Extras call centre just refused the booking and it was only thanks to my office that I got a space. I won't be using them again.
Verified booking 11 Jun 2018
1
JN
Jay Nichols
Car used while away! They didn’t realise it had a live tracker.
Made a complaint, fobbed off by the parent company holiday extras and they won’t respond to emails now they have decided not to pursue. I think they are covering up the fact they’ve uncovered a major issue. If you like your car. Use one of the many many others available.
Verified booking 30 May 2018
3
IP
IAN PRICE
The basic requirement is to have your car ready to drive away on arrival. Despite informing them by telephone 24 hours earlier Purple didn’t change my arrival time and so I have to wait for my car. No apology no acknowledgement of having got it wrong. Very disappointing. Beware !
Verified booking 21 May 2018
5
JG
jeremy gainsford
We booked meet and greet parking for Terminal 5 Heathrow for a trip to the US returning overnight today.
Our flight was cancelled and we had to re-schedule at the last minute resulting in a late arrival at a different terminal.
I was able to contact an advisor at what would have been around 2am UK time to change the details and again this morning to inform the staff of a further delay. The service was faultless and our car was waiting for us at terminal 3 with our ticket validated.
I will definitely be using the service again which is also competitively priced. Thank you!
Verified booking 14 May 2018
1
RM
Rhia Mitchell
Do not use Purple Parking! I had items stolen from my car when I used them for a business trip (they were the recommended supplier). It wasn't much - the jacks which connects my phone to the car. The response I got was to ignore me for almost two weeks then tell me it was my fault for leaving anything in my car - I can't believe that is the response! I entrust them with my car - it's not like I left an iPad or a laptop lying around. Shocking experience!
Verified booking 8 May 2018
1
RB
Robin Brown
Purple Parking is a rip-off. It actually cost as much as pre-boking conventional parking, but, when I used it it made me have to rush. The gadget did not recognise my car at the barrier, and I had to wait a long time for the fellow on the other end of the phone to sort out the problem. Then it didn't recognise the card it issued when I got back. Amateurs!
Verified booking 4 May 2018
5
GB
G Burrow
Great price great service & convenient too unfortunately a member of staff decided to help themselves to a pair of sunglasses from the glove compartment as it was sunny that I arrived never thought to check upon my return!
Verified booking 5 Apr 2018
1
PO
Peter Orum
I did the meet and greet Heathrow terminal 5. When I received my car it had done 30 miles. I ask what the average mileage there and back from location of storage. I was told 15miles. when contacting the main office for a explanation why the car had done 15 extra miles. they replied sometimes they use different routes and gave the route details used, still didn't explain for the extra miles. and said sorry if I wasn't aware extra mileage would be added to my vehicle. I just think 30miles, to be a bit extreme.
Verified booking 11 Mar 2018
1
VP
Victoria Page
I had a very poor experience as a first time customer and will not be using Purple Parking again.
The signage is poor (be aware ALL meet and greet signage is purple), and not a single member of parking staff at THREE locations I asked to direct me could adequately locate Purple Parking. One Parking attendant even laughed and agreed the signage was misleading.
I called the number on the email to be told what should have happened on arrival (not helpful after I had parked elsewhere) and they were very quick to help cancel my booking....however not so quick to refund. In fact Purple Parking will not refund, despite the fact I received esceptionally bad service on arrival at Heathrow and staff agreed that signage was poor (even laughed!)
As a result I had to park in the long stay car park.
Do not use this service, go to the long stay which is well sign posted and you know the buses to pick up/ drop off are reliable!
Appalled by this company. Sunglasses stolen from the glove compartment and change missing from centre console where it had to be opened to be taken. Also faults with the car which were not there when dropped off. Definitely will not use these cowboys again.
Verified booking 16 Nov 2018