Heathrow Purple Parking Meet & Greet


Heathrow Purple Parking Meet & Greet logo
£ 71.25
per day

Purple Parking is the UK’s biggest off-airport parking operator, offering superb Meet & Greet and Park & Ride services, as well as airport parking across the UK. There is capacity to park 12 thousand cars at Heathrow alone.
Over 25 years of experience, quality service for leisure and corporate traveller and unbeatable rates.

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Important Information

The parking offered here is 'Meet and Greet' where by one of the Purple representatives will meet you, park the car for you and then return the vehicle to you on your return.

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Adress

Vehicles stored at:
Purple Parking Ltd
Brent Road
Southall
Middlesex
UB2 5LE

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Directions

Please check your booking confirmation for details.

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Arrival procedure

Please check your booking confirmation for details.

The Handover Captains are at their desks from 05.00 every day (from 04.30 at Terminal 1). If you need to contact Purple Parking, please telephone the helpline on 0845 850 5859.

Terminal 2:
Drive to the terminal and follow signs for Short Stay car park 2. Take the ramp up, bear right and drive under the yellow height bar. Keep in the left lane for Level 1, 2 and 3, not the right entrance. Take a ticket at the barrier - don't worry, you won't need to pay. Take the ramp down and follow the "P - Off Airport" signs onto Level 2. Look for the blue "Off Airport Meet and Greet" parking bays in Rows A and B. Park in one of these spaces. The driver will be waiting for you at a grey desk near the lift. Lock your car and hand them your keys, fill in your paperwork before you catch your flight. If you're using a SatNav, you can enter the postcode TW6 1EW for Terminal 2.

Terminal 3:
Follow the signs to Short Stay car park 3. Take a ticket at the entrance barrier - you won't have to pay - then drive up the ramp to level 3. Follow the road round to rows A and B at the far end of the car park - you'll see the off-airport meet and greet bays opposite the lifts. Park in one of these. Your chauffeur will be waiting for you near the payment machine. You'll just need to lock your car and give them your keys and your car park ticket. If you're using a SatNav, you can enter the postcode TW6 1QG for Terminal 3.

Terminal 4:
Drive to the terminal and follow signs for Short Stay car park 4. Take the ramp up and keep to your right. Take a ticket at the barrier - don't worry, you won't have to pay. Drive down the ramp and exit at Level 2, turn left immediately and then take your first right. Drive to the end of level 2 where you should see the Off Airport Parking Meet and Greet Bays. Park in one of the bays and the driver will be waiting for you at a grey desk near the lift area. Lock your car and hand over your keys, fill in your paperwork before catching your flight. If you're using a SatNav, you can enter the postcode TW6 3XA for Terminal 4.

Terminal 5:
Drive up the ramp towards departures, then turn right where you see the sign for short stay and passenger pick-up. Drive up the ramp, keep to the right and drive under the yellow barrier. Then, keep to the left and follow the signs for Short stay Level 4. You'll then see signs for Avis, keep following the signs towards a third set of barriers. Take a ticket at the entrance barrier - you won't have to pay - and follow the arrows and the Parking Off-Airport signs to the end of the car park where rows R and S are. You'll see the off-airport meet and greet bays opposite the lifts, park in one of these bays. Don't park in the disabled, brown badge or unpaid bays or you may get a ticket and Purple Parking can't be held responsible for any parking tickets issued by the airport. Your chauffeur will be waiting for you near the payment machine - you'll just need to lock your car and give him or her your keys and your car park ticket. If you're using a SatNav, you can enter the postcode TW6 2GA for Terminal 5.

Please note, Purple Parking has made special arrangements with Heathrow Airport at all terminals for customers to drop off their cars on arrival inside the Short Term Car Parks. One of the Handover Captains will always be there from 05.00 to at least 22.00 7 days a week / 365 days a year. No need to telephone if you are early or late for your arrival time - the Captain will be there for you. No need for an umbrella - the meeting points are all undercover.

This service is not available before 05:00am.

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Departure procedure

Please check your booking confirmation for details.

Full return instructions will be issued by the driver on collection of the vehicle. Please note that if your return flight into Heathrow is delayed beyond midnight, we reserve the right to pick you up at the terminal by courtesy bus and drive you to our car park to collect your vehicle.

Terminal 2:
Walk back to the Short Stay car park where you left your car and the driver will be waiting there for you. You'll be asked to sign some paperwork before you leave.

Terminal 3:
After you come through Customs, bear right and follow the signs past Boots to Short Stay car park 3. Take the lift to level 1, then turn left and walk across the pedestrian bridge. Then take the lift on your right to level 3. Your car will be brought to row D.

Terminal 4:
Exit the terminal and your chauffeur will bring your car back to youl.

Terminal 5:
Come out of the orange exit and take the lift to level 4 of the Short Stay car park. Your car will be brought to row K or L.

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Security

The car park is patrolled by security guards 24 hours a day and has CCTV and camera tunnels, perimeter fences, entry and exit barriers and floodlights. It has been awarded the Park Mark award for security.

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Disabled facilities

The car park itself has no disabled facilities, however this service is ideal for disabled customers as there are no transfer buses to board.

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Additional information

There is no need to call on arrival nor departure. Handover Captains are always there to collect your keys and your car waiting for you on arrival.

Please note this service is only available if pickup and return times are between 05:00 and 00:00.

You will be required to leave your keys with the attendant.

Bookings that are cancelled with less than 1 hours notice and no-shows will be charged an additional no-show fee of £25.

Please note that all Heathrow Short Stay Car Parks have height limits:
Terminal 2 Short Stay Car Park 2 - 2.05m (6ft 9in)
Terminal 3 Short Stay Car Park 3 - 2.20m (7ft 2in)
Terminal 4 Short Stay Car Park 4 - 2.00m (6ft 6in)
Terminal 5 Short Stay Car Park 5 - 2.20m (7ft 2in)

Please take this into account if you have a roof luggage box installed on your vehicle.

When you drop off your car, please make sure that you hand over your keys to the representative at the terminal, so that a Purple Parking driver can move your car within and between the airport car parks. Without this, your car can't be moved to the car park while you're away. Purple Parking can't be held responsible for any extra parking charges you may receive if they can't move your car.

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Airport Access Fee

Except for APH, price excludes £7.00 (£3.50 each way) Airport Access Fee.

This is to cover the cost of new charges being levied by Heathrow Airport to all Off Airport Meet and Greet operators for the use of the forecourts at drop-off and new designated collection areas within the short term car parks.

Important Information regarding our Meet & Greet Service:
It is essential that you hand over your keys to our representative at the terminal, so that your vehicle can be moved to our car park. Purple Parking can not be held responsible for any car parking costs incurred, if we are not able to move your vehicle.

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What Should the Customer expect from your drivers?

We believe all customers should receive the same great service in the form of good manners, helping with loading and unloading luggage, politeness, good time keeping and safe driving.

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Do you offer a relocation service?

Yes, we offer this service between Heathrow and Gatwick airports.

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Distance to airport

The Handover Captain will meet you in the Short Stay car park by the terminal and drive your car back to the car park. On your return the Handover Captain will deliver your car back to you at the airport.

Transfers from airport

Transfers are not required with this service as your car is collected from you and returned to you at the airport.

Heathrow Purple Parking Meet & Greet reviews

Our average review score for Heathrow Purple Parking Meet & Greet is 4.3 from 12 reviews.
5

"I made a mistake booking for the wrong terminal, your team were excellent in dealing with it, so when I returned my vehicle was waiting for me."

October 29, 2016
5

"Easy, quick, seamless! Thank you"

October 27, 2016
5

"Recently used this service at T3 in conjunction with a Premier Inn Sleep, Park, Fly offer. I have nothing but praise. Parking was a bit tricky as we arrived at a very busy time so had to drive around several times to find a space. The greeting was friendly & professional and collection after our holiday was again faultless. Top marks all around!"

October 4, 2016
5

"Excellent service. Had the car washed, looks great. Had problems with the speedo jumping up and down today, just wondering if the engine had been washed as well as it was hard to gauge my speed. Thank you if you could let me know. Not blaming anyone."

June 24, 2016
3

"Having used Purple Parking many times in the past, I expected a top-class service, however, I was disappointed. On arriving back at Heathrow in the early morning, the car was not ready. We'd come from the far east, where temperatures were 33 degrees so, having to wait in sub-zero temperatures for our car was no joke, especially given that my wife was seven months pregnant. The car arrived 15 minutes late. On getting into the car, I discovered that the fuel tank was down by one quarter (about 75 miles), the satnav settings had been changed, and a radio station I never use was tuned in. Clearly, the car had been used during my absence. When I got home I wrote to Purple Parking and had a quick response. They offered £20 in compensation plus a 25% discount on my next booking in view of the car being late. They made no mention of the car being used, so I ask them to look into this far more serious matter. They agreed to do this but, twenty four hours later, I am still waiting for a reply."

January 21, 2016

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