Heathrow Star Parking Meet & Greet - Terminals 2, 3, 4 & 5 reviews

We strongly encourage our customers to give feedback and share their experience of parking at Heathrow. If you have used Heathrow Star Parking Meet & Greet - Terminals 2, 3, 4 & 5 and would like to tell others about it, please submit your review. Thank you!

Here are some comments that our customers have made about Heathrow Star Parking Meet & Greet - Terminals 2, 3, 4 & 5

Kevin Squibb

Everything went like clockwork. Flight home was an hour early but car was available within 5 minutes of arriving at the collection point.
October 3, 2019

Tom Blazak

Brilliant service. Was on time, quick and professional handover and returned the car quickly when we got back, in exactly same condition it was left in. Really nice guy too. Much better than others we have used, will be booking through these again. Highly recommend.
August 20, 2019

Matthew Gunning

Good service took a little while to come and collect however I was an hour early to what I originally booked. The chap that dropped car back on arrival was very polite and helpful and was ready 20 mins after ringing.
May 6, 2019

Mrs Jayne Harris

We called when 10 minutes away and by the time we got the cases out and on a trolley the driver was there. On our return same again. Excellent service and would definitely use again.
April 29, 2019

Janet Fawcett

You know it's bad when the police ring you when you get home to say they need a statement from you as they stopped and searched our car whilst it was left with Star Parking Meet And Greet. A employee of star parking was caught driving our car without our consent, whilst we were on holiday. THE REASON BEING HE NEEDED A CAR TO GET TO HIS SECOND JOB! So helped himself to our BMW for 3 weeks. The police are prosecuting him and we have had to go to Staines to give a statement. The manager told lie after lie saying they had to move our car to another compound and the driver must have gone off course! It was only after we were interviewed by the police that we found out that he had been using our car for 3 weeks.
April 18, 2019

Geoff Bull

All went well until the return journey. We were moved to a different plane at singapore due to a delayed flight from Phuket. Omly just over an hours difference. On arrival at Heathrow 2 we phoned the car park people who had my car. They told me they had come into the car park an hour earlier and then had to leave so I would have to pay the 2nd car park ticket of £4.20. This I did as all I wanted to do was get home after 24hrs of travelling. I dont understand why they came into the pck up area before I had rung them as instructed. Apart from that the service worked well.
March 23, 2019

Debbie Pritchard

Great service . Will use again .
March 5, 2019


Worked perfectly after following clear instructions to the delivery point at T5 Heathrow. Nice bloke checked the car over for marks and another nice bloke returned it 3 days later on our return in the same condition. Easy and convenient.
February 26, 2019

Ros Munoz

Excellent service. We were staying in a hotel the night before our flight, and arrived a little later than planned. I was traveling alone to the hotel with 3 small children (who were asleep by this point) and meeting my husband there. The representative from the company was very kind and helpful and accompanied me in the car to the hotel to complete the handover there so as to minimize disruption to the children. Car return was punctual and straightforward. Highly recommended for customer service and value for money.
February 23, 2019


No problems on drop off or when picking up, staff very pleasant, would use again
February 22, 2019

Mary McDonnell

Efficient, friendly, reliable
February 12, 2019

Eileen Singfield

Got a scratch on my car that the driver photographed. Still haven’t heard back after a week and a half. Not good customer service. Shame as the actual service was great.
February 11, 2019

Roxanne D

Quick and easy service. Pleasant and friendly.
January 13, 2019

Derek Radcliffe

First class service
January 11, 2019


The parking company were excellent, especially on our return after a 10 hour flight when you just want to get home, the car was right there, no shuttles or any of that. Well done FHR, we will come again.
January 7, 2019

Paul Davies

Overall it was a positive experience. Only slight wait on way out and return to received car.
January 3, 2019

John Slater

Quite a good system, apart from my truck was in 4H so not sure where it had been or why they would use 4 wheel high.
December 5, 2018

Chris Shephed

Very good service, easy to use and very efficient during car drop-off on departure and car pickup upon returning. Highly recommended.
November 22, 2018

André Knight

Great service, polite & professional staff and excellent value for money. Will definitely use again!
November 15, 2018

M Davies

Highly recommended. Easy and fast drop off and pick up, with friendly polite staff. Due to car trouble we had to take a different car from the one we booked in, this wasn’t a problem, staff quickly changed the paperwork to get us on our way.
November 13, 2018