Heathrow Star Parking Meet & Greet - Terminals 2, 3, 4 & 5 reviews

Heathrow Star Parking Meet & Greet - Terminals 2, 3, 4 & 5 logo

We strongly encourage our customers to give feedback and share their experience of parking at Heathrow. If you have used Heathrow Star Parking Meet & Greet - Terminals 2, 3, 4 & 5 and would like to tell others about it, please submit your review. Thank you!

Here are some comments that our customers have made about Heathrow Star Parking Meet & Greet - Terminals 2, 3, 4 & 5

5
Matthew Gunning

Good service took a little while to come and collect however I was an hour early to what I originally booked. The chap that dropped car back on arrival was very polite and helpful and was ready 20 mins after ringing.
May 6, 2019

5
Mrs Jayne Harris

We called when 10 minutes away and by the time we got the cases out and on a trolley the driver was there. On our return same again. Excellent service and would definitely use again.
April 29, 2019

1
Janet Fawcett

You know it's bad when the police ring you when you get home to say they need a statement from you as they stopped and searched our car whilst it was left with Star Parking Meet And Greet. A employee of star parking was caught driving our car without our consent, whilst we were on holiday. THE REASON BEING HE NEEDED A CAR TO GET TO HIS SECOND JOB! So helped himself to our BMW for 3 weeks. The police are prosecuting him and we have had to go to Staines to give a statement. The manager told lie after lie saying they had to move our car to another compound and the driver must have gone off course! It was only after we were interviewed by the police that we found out that he had been using our car for 3 weeks.
April 18, 2019

4
Geoff Bull

All went well until the return journey. We were moved to a different plane at singapore due to a delayed flight from Phuket. Omly just over an hours difference. On arrival at Heathrow 2 we phoned the car park people who had my car. They told me they had come into the car park an hour earlier and then had to leave so I would have to pay the 2nd car park ticket of £4.20. This I did as all I wanted to do was get home after 24hrs of travelling. I dont understand why they came into the pck up area before I had rung them as instructed. Apart from that the service worked well.
March 23, 2019

5
Debbie Pritchard

Great service . Will use again .
March 5, 2019

5
Simon

Worked perfectly after following clear instructions to the delivery point at T5 Heathrow. Nice bloke checked the car over for marks and another nice bloke returned it 3 days later on our return in the same condition. Easy and convenient.
February 26, 2019

5
Ros Munoz

Excellent service. We were staying in a hotel the night before our flight, and arrived a little later than planned. I was traveling alone to the hotel with 3 small children (who were asleep by this point) and meeting my husband there. The representative from the company was very kind and helpful and accompanied me in the car to the hotel to complete the handover there so as to minimize disruption to the children. Car return was punctual and straightforward. Highly recommended for customer service and value for money.
February 23, 2019

4
Malvernrob

No problems on drop off or when picking up, staff very pleasant, would use again
February 22, 2019

5
Mary McDonnell

Efficient, friendly, reliable
February 12, 2019

3
Eileen Singfield

Got a scratch on my car that the driver photographed. Still haven’t heard back after a week and a half. Not good customer service. Shame as the actual service was great.
February 11, 2019

5
Roxanne D

Quick and easy service. Pleasant and friendly.
January 13, 2019

5
Derek Radcliffe

First class service
January 11, 2019

5
Henry

The parking company were excellent, especially on our return after a 10 hour flight when you just want to get home, the car was right there, no shuttles or any of that. Well done FHR, we will come again.
January 7, 2019

4
Paul Davies

Overall it was a positive experience. Only slight wait on way out and return to received car.
January 3, 2019

4
John Slater

Quite a good system, apart from my truck was in 4H so not sure where it had been or why they would use 4 wheel high.
December 5, 2018

5
Chris Shephed

Very good service, easy to use and very efficient during car drop-off on departure and car pickup upon returning. Highly recommended.
November 22, 2018

5
André Knight

Great service, polite & professional staff and excellent value for money. Will definitely use again!
November 15, 2018

5
M Davies

Highly recommended. Easy and fast drop off and pick up, with friendly polite staff. Due to car trouble we had to take a different car from the one we booked in, this wasn’t a problem, staff quickly changed the paperwork to get us on our way.
November 13, 2018

5
Steve Osmaston

Worked a dream !... and just what you need to start and finish a holiday. The meet & greet parking arrangements and the service we received were both excellent. No issues, no dramas.... everything went according to plan and the guys we dealt with were both courteous and polite. We would highly recommend.... Thanks !
November 9, 2018

5
Emma Mays

I would highly recommend Star Parking. I was travelling on my own with my young son and the service was very efficient. The car park is very close to departures and I had no waiting time with either dropping off or collecting my car. It was definitely worth it and there were no difficulties on collection, my car was waiting for me and there were no issues with the condition of my car. Great service all round.
November 7, 2018