Heathrow Edward Lloyd Meet and Greet
“ We had an excellent quick and efficient service. I have used Edward Lloyd several times before and they have not let us down yet!” - Lawrence Mallinson
Follow signs to Heathrow Airport from all major roads. On approach to the Airport, please follow signs to your departure terminal, then please follow the arrival procedure below:
After passing through the tunnels (Tunnel road) into Heathrow Airport, follow signs for Terminal 2 Short Stay Car Park. As you approach the ramp, stay in the far-right hand lane, take a ticket from the barrier that is to the far right and follow signs for Level 4. Take a ticket at the barrier and drive round to Row B. This is where your Driver will meet you.
SAT-NAV postcode: TW6 1EW
Please follow signs to the drop off lane at Departures for terminal 3. Enter the Short-Stay Car-park and proceed to LEVEL 4, Row B. This is where the DRIVER will meet you.
SAT-NAV postcode: TW6 1QG
Please drive to the Departures drop off area, there are 3 Lanes. Once you approach Terminal 4 DEPARTURES there are 3 lanes, please park in Lane A the 3rd lane away from the building. This is where your DRIVER will meet you.
SAT-NAV postcode: TW6 3XA
Once you follow the signs for SHORT-STAY CAR PARK, stay in the Left-lane and follow signs for Level 4. Follow the Level 4 sign into the car park and drive round to Row S. This is where your DRIVER will meet you.
SAT-NAV postcode: TW6 2GA
Please call the chauffeur on the number in your confirmation 30 mins before arrival time to confirm arrangements. Please do not enter the CAR PARKS before your pre-booked time unless advised by a member of staff, if you do then you will be asked to pay the CAR PARK TICKET.
Please follow instructions specific to your terminal above.
On your return, please call the number on your confirmation once you have collected your luggage and are on the way to the CAR PARK to collect your car. The driver will pay for 15 minutes waiting time in the car park but if you take longer than 15 minutes, you will be responsible for any additional parking fees due.
We will ask you to make your way to Level 4 of the SHORT-STAY CAR PARK, rows A and B, this is where we will return your vehicle to you.
Please call us when the plane lands, then second call when you have collected all your luggage, we will then ask you to make your way to the SHORT-STAY CAR PARK, LEVEL 4, row B, this is where we will return your vehicle to you.
Please call us when the plane lands, then second call when you have collected all your luggage, we will then ask you to enter the arrivals hall, you will see an exit by W H Smith’s. Exit the building and walk straight over the Zebra crossing to the SHORT-STAY CAR PARK. You will see some lifts on your left hand side; take them to Up to Level 2 Row F, when you exit the lifts turn left and follow the Off-Airport area this is where we will return your vehicle to you.
Please call us when your plane lands, then second call when you have collected all your luggage, we will then ask you to take the lift to level 4 of the SHORT-STAY CAR PARK, Row S, this is where we will return your vehicle to you.
Holders of the Park Mark certificate for safer parking. 24 Hour CCTV, No Public Access, High Fencing, 24 Hour Manned Security, Discreet Location just 10 minutes from the airport.
Awarded: Park Mark, Safer Parking Award.
This service is ideal for disabled access.
Please note that although we can help with the luggage for disabled passengers, we are not allowed to leave the car and therefore cannot accompany anyone to the building.
This parking operates between 04:30 and 23:00. Returns after MIDNIGHT will be charged £20.00 to be paid to the driver.
All vehicles are accepted as long as it can be driven on a standard license, has valid MOT and Road Tax.
When dropping your vehicle on Departure please make sure you receive a signed inspection sheet to clarify that any existing damage is noted. If you don't have this document to present on return, they cannot accept liability for any major or minor damage to your car.
Please note that your specified meet time is appointed. Should you arrive before or after this time this may result in a delay.
If you arrive an hour after your booked time, there is a Late Arrival Charge of £10. If you arrive 2 hours or later, then there is a charge of £20 to pay the driver in cash on arrival.
Please note that the Short Stay Car Parks have the following height limits:
Terminal 2 (Short Stay Car Park 2): 2.05m (6ft 9in)
Terminal 3 (Short Stay Car Park 3): 2.2m (7ft 2in)
Terminal 4 (Short Stay Car Park 4): 2.0m (6ft 6in)
Terminal 5 (Short Stay Car Park 5): 2.2m (7ft 2in)
My boyfriend chose this company without checking first! He is in deep trouble. The drivers who collected and dropped off the car from terminal 4 and terminal 5 seemed to hate females. I felt very uncomfortable. Their English was terrible. Also my car phone charger was stolen. We will not be using this company again.
April 23, 2019
The worst company you could ever use. Our tracker states they were using our car as a mini cab. Pound coins stolen from the centre console. The customer service is a joke. The drop off and pick up driver smelled like cigarettes. No id and didn't give a damn that we were waiting 45 minutes. Do yourself a favour, choose another company. Do not use these people.
April 20, 2019
Sadly used this company based on its reviews. They appeared to use my car as a taxi, left it full of mud and a number of other clients paperwork which we then had to leave with one of their competitors. Spoke to the driver about the original extra journeys as we have a tracker on the car, who said to speak to head office, emailed the company on two separate occasions to allow them to comment, never heard back from them. Best advice, pick another company
January 31, 2019
Dropping off and picking up car from Heathrow was very straightforward. Unfortunately found a scratch on the car door when picking the car up. Spoke to Shane and he dealt with the matter very professionally. Scratch was repaired and car returned cleaned inside and out. Thank you. Will be using your service again.
January 15, 2019
Simple review, DON'T USE, terrible customer service
November 28, 2018
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