Heathrow Edward Lloyd Meet and Greet
“ We had an excellent quick and efficient service. I have used Edward Lloyd several times before and they have not let us down yet!” - Lawrence Mallinson
Follow signs to Heathrow Airport from all major roads. On approach to the Airport, please follow signs to your departure terminal, then please follow the arrival procedure below:
After passing through the tunnels (Tunnel road) into Heathrow Airport, follow signs for Terminal 2 Short Stay Car Park. As you approach the ramp, stay in the far-right hand lane, take a ticket from the barrier that is to the far right and follow signs for Level 4. Take a ticket at the barrier and drive round to Row B. This is where your Driver will meet you.
SAT-NAV postcode: TW6 1EW
Please follow signs to the drop off lane at Departures for terminal 3. Enter the Short-Stay Car-park and proceed to LEVEL 4, Row B. This is where the DRIVER will meet you.
SAT-NAV postcode: TW6 1QG
Please drive to the Departures drop off area, there are 3 Lanes. Once you approach Terminal 4 DEPARTURES there are 3 lanes, please park in Lane A the 3rd lane away from the building. This is where your DRIVER will meet you.
SAT-NAV postcode: TW6 3XA
Once you follow the signs for SHORT-STAY CAR PARK, stay in the Left-lane and follow signs for Level 4. Follow the Level 4 sign into the car park and drive round to Row S. This is where your DRIVER will meet you.
SAT-NAV postcode: TW6 2GA
Please call the chauffeur on the number in your confirmation 30 mins before arrival time to confirm arrangements. Please do not enter the CAR PARKS before your pre-booked time unless advised by a member of staff, if you do then you will be asked to pay the CAR PARK TICKET.
Please follow instructions specific to your terminal above.
On your return, please call the number on your confirmation once you have collected your luggage and are on the way to the CAR PARK to collect your car. The driver will pay for 15 minutes waiting time in the car park but if you take longer than 15 minutes, you will be responsible for any additional parking fees due.
We will ask you to make your way to Level 4 of the SHORT-STAY CAR PARK, rows A and B, this is where we will return your vehicle to you.
Please call us when the plane lands, then second call when you have collected all your luggage, we will then ask you to make your way to the SHORT-STAY CAR PARK, LEVEL 4, row B, this is where we will return your vehicle to you.
Please call us when the plane lands, then second call when you have collected all your luggage, we will then ask you to enter the arrivals hall, you will see an exit by W H Smith’s. Exit the building and walk straight over the Zebra crossing to the SHORT-STAY CAR PARK. You will see some lifts on your left hand side; take them to Up to Level 2 Row F, when you exit the lifts turn left and follow the Off-Airport area this is where we will return your vehicle to you.
Please call us when your plane lands, then second call when you have collected all your luggage, we will then ask you to take the lift to level 4 of the SHORT-STAY CAR PARK, Row S, this is where we will return your vehicle to you.
Holders of the Park Mark certificate for safer parking. 24 Hour CCTV, No Public Access, High Fencing, 24 Hour Manned Security, Discreet Location just 10 minutes from the airport.
Awarded: Park Mark, Safer Parking Award.
This service is ideal for disabled access.
Please note that although we can help with the luggage for disabled passengers, we are not allowed to leave the car and therefore cannot accompany anyone to the building.
This parking operates between 04:30 and 23:00. Returns after MIDNIGHT will be charged £20.00 to be paid to the driver.
All vehicles are accepted as long as it can be driven on a standard license, has valid MOT and Road Tax.
When dropping your vehicle on Departure please make sure you receive a signed inspection sheet to clarify that any existing damage is noted. If you don't have this document to present on return, they cannot accept liability for any major or minor damage to your car.
Please note that your specified meet time is appointed. Should you arrive before or after this time this may result in a delay.
If you arrive an hour after your booked time, there is a Late Arrival Charge of £10. If you arrive 2 hours or later, then there is a charge of £20 to pay the driver in cash on arrival.
Please note that the Short Stay Car Parks have the following height limits:
Terminal 2 (Short Stay Car Park 2): 2.05m (6ft 9in)
Terminal 3 (Short Stay Car Park 3): 2.2m (7ft 2in)
Terminal 4 (Short Stay Car Park 4): 2.0m (6ft 6in)
Terminal 5 (Short Stay Car Park 5): 2.2m (7ft 2in)
My wife booked on my behalf.
The driver who eventually turned up at terminal 3 was the rudest person I have come across. he was 20 minutes late...even though we tried to call. His attire and appearance was atrocious. We were in two minds as to whether we could entrust our car with him. On our return the service was just as bad and the drivers could do with taking a shower. A truly bad experience.
May 28, 2019
Used EL this week - this will be my 15th or so times. They are reasonably priced and generally they are there to meet and greet without too much delay. A couple of things to note: - the cars are parked about 10 miles away in what appears to be a quarry or similar so I never wash my car before flying as depending on the weather it could come back dusty or a bit muddy. You pay for what you get !!!
May 21, 2019
In short, we will not waste anymore of our energy with this company. Filthy drivers / shocking customer services / stolen items/ avoid at all costs!
May 20, 2019
An absolute joke of a company. We had items stolen from the glove box. The driver on pick up and collection smelt so bad. His scruffy beard could do with a trim, also. When asked about our missing items, he simply said it's nothing to do with him, and we were instructed to call and complain if we wanted to. How does a 3-day booking end up with our Ford covered in dust? Simply a very bad overall experience. We will not be using this companies service again.
May 15, 2019
My partner and I were waiting for over 35 minutes for the car to be collected after numerous calls. We were told 5 minutes. Then another 10 minutes. The driver who eventually turned up (a little chap) didn't seem to care. we could barely understand him. On the return leg the car was caked in dust and the mileage seemed high. We do not recommend this company. A very shoddy experience in all.
May 13, 2019