LHR Meet and Greet reviews

We strongly encourage our customers to give feedback and share their experience of parking at Heathrow Airport. You can see all LHR Meet and Greet reviews below. These reviews are submitted by verified customers after they have completed their trip, so you can be sure that they are genuine experiences of the car park.

Genuine LHR Meet and Greet reviews submitted by our customers

5
Helen Littlewood

Great service no problems at all
May 18, 2019

2
A Cox

Booking it was easy, but then again it had nothing to do with the company. Using it was more difficult. We called them 30 mins before arrival as told. They said to go to a different level than that detailed on the instructions. That was the first issue. On our return we called the “arrivals” number from the plane, as resqueshed in their instructions but the number is out of service. We called the “departures” number instead. He said to call again when we had the luggage. We did and made our way to the collection point. No car. 20 mins later it arrived. What was the point of calling from the plane? Over an hour before? They knew what plane we were on too. The car stank of cigarette smoke too. Horrible experience all round but the car was quite clean and only had about 17 miles added to the clock.
August 6, 2018

5
David M Weston

Outstanding service and very good value. The car came back from the wash and vac service thoroughly clean inside and out.
January 15, 2018

5
Stephen Simons

Clear instructions, smart drivers, car clean and valet perfect.
June 15, 2017

4
Amrit Singh Jandor

Very good service, have used on several occasions to date, no complaints.
May 11, 2017

4
Pd Scott

Fantastic, will definitely use the service again... only grumble, and this is minor... we had a faster than expected run around the M25 so arrived 20 minutes early, a driver was not available to meet us, so we did a few laps of Heathrow until our allotted time. After this everything else spot on...
April 16, 2017

3
E C Clist

Overall fine but I had paid for the wash and vac but the person booking in my car when I arrived apparently used the wrong form so they didn't wash my car which was very disappointing and inconvenient.
February 11, 2017

5
Joanna Thomas

Service was spot on. No problems at all!
August 11, 2016

1
K Hardy

Absolutely appauling service in return of our car they have had an accident and scratched dented the bumper. I have tried to contact by email and left messages and text to no avail absolutely disgusting nobody has attempted to respond in over 24hrs Do not understand how this can be ignored!!!
October 13, 2015

5
Henry Moses

Fantastic service. Would def use again and highly recommend
August 30, 2015