“ Top class service. Driver arrived to collect the car about 3 minutes after we arrived and was waiting at the meeting point on our return. Highly recommended, great value... and you get your car cleaned too.” - Tony White
You will be met at the Terminal. The vehicle will remain in the secure compound while you are away.
Transfers from airport
Transfers do not apply for this service as you will be met at the Terminal.
Directions
Follow signs to Heathrow Airport from all major roads. On approach to the Airport, follow signs to your departure terminal. When you are close to the terminal, please follow the arrival procedure relevant to your terminal.
Arrival procedure
Please call the car park 30 min prior to your arrival at the airport (unless the driver called you). Detailed instructions for each Terminal will be included in your voucher/confirmation email.
Please do not enter the car parks before your pre-booked time unless advised by a member of staff. If you do, then you will be asked to pay for the car park ticket.
Return procedure
On your return please call the car park as soon as you can use a mobile to confirm your landing. Once you have collected your luggage, please call the driver on the number provided and follow the return instructions on your voucher/confirmation email relevant to your terminal.
Once you call to confirm you are on the way to the car park, the driver will pay for 15 minutes wait. You will have to pay extra for any overstay.
Security
All drivers are fully insured to drive your vehicle. The compound has high perimeter fencing with coded gates, CCTV and is manned 24 Hours a day by dog patrol. However, the cars are parked at owners own risk, subject to Terms and Conditions. It is also a Park Mark Safer Parking Award Holder.
Disabled facilities
This service is ideal for disabled access.
Please note that although drivers can help with the luggage for disabled passengers, they are not allowed to leave the car and therefore cannot accompany anyone to the building.
Additional information
Please note cars cannot be collected before 4am. If you return after midnight, there will be a charge of £20.00 to be paid to the driver.
If you return earlier than your pre-booked date there is a £20 charge payable on return to the driver.
All vehicles are accepted as long as they can be driven on a standard license, have valid MOT and Road Tax.
LHR Meet and Greet - Wash and Vac
This package also includes exterior wash and boot vacuum.
LHR Meet and Greet reviews
4.2/5 from 21 verified reviews
These are reviews of LHR Meet and Greet from customers who
booked through Airport Parking Shop and were invited to review their car park after their
parking stay had finished.
After a parking stay booked through us has finished, we email the customer an invitation to review the car park they used.
Reviews can only be submitted with a valid booking reference, so every review shown is from a verified booking.
We publish positive and negative reviews alike, and reviews are never edited. See our review policy for details.
These reviews are about individual car parks. Reviews of Airport Parking Shop as a service are collected separately, via Trustpilot.
Click a rating to filter reviews:
5
HL
Helen Littlewood
Great service no problems at all
Verified booking 18 May 2019
2
AC
A Cox
Booking it was easy, but then again it had nothing to do with the company. Using it was more difficult.
We called them 30 mins before arrival as told. They said to go to a different level than that detailed on the instructions. That was the first issue. On our return we called the “arrivals” number from the plane, as resqueshed in their instructions but the number is out of service. We called the “departures” number instead. He said to call again when we had the luggage. We did and made our way to the collection point. No car. 20 mins later it arrived. What was the point of calling from the plane? Over an hour before? They knew what plane we were on too. The car stank of cigarette smoke too. Horrible experience all round but the car was quite clean and only had about 17 miles added to the clock.
Verified booking 6 Aug 2018
5
DW
David M Weston
Outstanding service and very good value. The car came back from the wash and vac service thoroughly clean inside and out.
Verified booking 15 Jan 2018
5
SS
Stephen Simons
Clear instructions, smart drivers, car clean and valet perfect.
Verified booking 15 Jun 2017
4
AJ
Amrit Singh Jandor
Very good service, have used on several occasions to date, no complaints.
Verified booking 11 May 2017
4
PS
Pd Scott
Fantastic, will definitely use the service again... only grumble, and this is minor... we had a faster than expected run around the M25 so arrived 20 minutes early, a driver was not available to meet us, so we did a few laps of Heathrow until our allotted time. After this everything else spot on...
Verified booking 16 Apr 2017
3
EC
E C Clist
Overall fine but I had paid for the wash and vac but the person booking in my car when I arrived apparently used the wrong form so they didn't wash my car which was very disappointing and inconvenient.
Verified booking 11 Feb 2017
5
JT
Joanna Thomas
Service was spot on. No problems at all!
Verified booking 11 Aug 2016
1
KH
K Hardy
Absolutely appauling service in return of our car they have had an accident and scratched dented the bumper.
I have tried to contact by email and left messages and text to no avail absolutely disgusting nobody has attempted to respond in over 24hrs
Do not understand how this can be ignored!!!
Verified booking 13 Oct 2015
5
HM
Henry Moses
Fantastic service. Would def use again and highly recommend
Great service no problems at all
Verified booking 18 May 2019