Heathrow Knights of London Meet and Greet reviews

We strongly encourage our customers to give feedback and share their experience of parking at Heathrow Airport. You can see all Heathrow Knights of London Meet and Greet reviews below. These reviews are submitted by verified customers after they have completed their trip, so you can be sure that they are genuine experiences of the car park.

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Genuine Heathrow Knights of London Meet and Greet reviews submitted by our customers

Overall Rating
4.0 / 5 from 32 reviews
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2
Barry Andrews

Arrival at airport went without a hitch - upon return, however, since our plane had been cancelled and we were returning a day later, we needed to pay an extra £15. I assumed this would be payable with a card but no - we were told that cash only would do - so I returned to the airport, got £20 out of the ATM but, upon offering this to the Knights, it still would not do - they had no change. I disinclined to pay an extra fiver so went to a coffee shop (back in the airport) bought a 45p sweet and, back at the carpark gave the £15 (and the sweet) to the chaps. However, on attempting to leave the airport the display at the barrier told us that we still owed £4.85. I hit the 'help' button and was told that this was the error of our car park guys (and that 'they do this all the time'). Another call summoned our friends at the car park (after an argument and a bit of a wait) who came down 4 floors to tinker with a machine which released us finally into the outside world. After 12 hours of travelling we could really have done without this - why, if they run a 'cash only' business don't they keep change? Was this a regular scam they do? Those fivers mount up. Dunno - seems like at best sloppy, at worst exploitative of tired, impatient-to-get-home people. A poor show.
April 15, 2018

5
Phillip Dart

Every thing went like clock work, took all the stress out of the hassle of parking . Would definitely use again.
April 12, 2018

5
Belinda Campbell

Worked like clockwork, very competitive price.
January 16, 2018

5
Jane Stanbridge

Good, prompt service, value for money. Minor problem locating collection area on level 2 - could do with a sign by the lift!
January 15, 2018

4
Ian Nott

Our first time using the Knights and couldn't fault the service both ways!
January 13, 2018


Find prices for this car park
2
Brendan Hills

Not bad customer service, however they bought the wrong car to the airport, which caused a 15 minute delay.
January 12, 2018

5
Roger Griffith

I was really surprised at how easy and efficient this service was. It offered great value, safety and really pleased it took so much time and stress out of our holiday. Excellent value.
January 10, 2018

5
Simon Cole

Very quick, very efficient. Car waiting for me on arrival after only ~10 minutes notice from calling them. Presumably delivered to scheduled arrival rather than waiting for me to call them. Everyone polite!
January 8, 2018

5
David Moynagh

Very efficient and we will definitely use you again.
January 6, 2018

1
Francois Churlaud

Could not reach anyone on phone numbers way in and out. Caused 45min delays. Just not up to the expected standard service.
January 4, 2018