Heathrow Edward Lloyd Meet and Greet reviews

We strongly encourage our customers to give feedback and share their experience of parking at Heathrow Airport. You can see all Heathrow Edward Lloyd Meet and Greet reviews below. These reviews are submitted by verified customers after they have completed their trip, so you can be sure that they are genuine experiences of the car park.

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Read genuine Heathrow Edward Lloyd Meet and Greet reviews submitted by our customers

Overall Rating
4.0 / 5 from 195 reviews
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Jaymes Hughie

My wife booked on my behalf. The driver who eventually turned up at terminal 3 was the rudest person I have come across. he was 20 minutes late...even though we tried to call. His attire and appearance was atrocious. We were in two minds as to whether we could entrust our car with him. On our return the service was just as bad and the drivers could do with taking a shower. A truly bad experience.
May 28, 2019

Steve D

Used EL this week - this will be my 15th or so times. They are reasonably priced and generally they are there to meet and greet without too much delay. A couple of things to note: - the cars are parked about 10 miles away in what appears to be a quarry or similar so I never wash my car before flying as depending on the weather it could come back dusty or a bit muddy. You pay for what you get !!!
May 21, 2019

J Haynes

In short, we will not waste anymore of our energy with this company. Filthy drivers / shocking customer services / stolen items/ avoid at all costs!
May 20, 2019

Jess Molbrey

An absolute joke of a company. We had items stolen from the glove box. The driver on pick up and collection smelt so bad. His scruffy beard could do with a trim, also. When asked about our missing items, he simply said it's nothing to do with him, and we were instructed to call and complain if we wanted to. How does a 3-day booking end up with our Ford covered in dust? Simply a very bad overall experience. We will not be using this companies service again.
May 15, 2019

James H

My partner and I were waiting for over 35 minutes for the car to be collected after numerous calls. We were told 5 minutes. Then another 10 minutes. The driver who eventually turned up (a little chap) didn't seem to care. we could barely understand him. On the return leg the car was caked in dust and the mileage seemed high. We do not recommend this company. A very shoddy experience in all.
May 13, 2019

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David Purcell

Excellent service as always. Have used this company many times and never been disappointed.
May 13, 2019

Nesta Niggins

We booked the meet and greet service over the long weekend. Firstly, we couldn't understand either the controller person at 6am, and also the driver who turned up was completely unprofessional. Secondly, the car was returned in such a state we had to get it cleaned professionally. Avoid these people.
May 7, 2019

Stephen Jonas

My daughter's car was delivered back...full of mud. It smelt like cigarettes and covered in muck/ dust. And the tracker showed it was driven excessive miles around town and was parked in a publicly accessible /no fences/no CCTV kebab centre car park. To top it off phone chargers and £ coins where missing on return the drop of driver, who incidentally spoke pigeon English didn't care at all. He simply said "send an email if you have issues" and threw the keys at me. We will never use this company again.
May 4, 2019

Michael Latham

On return car was so dirty I had to go straight to a car wash. Car was collected clean and delivered back filthy.
April 28, 2019

Rachel Higgins

My boyfriend chose this company without checking first! He is in deep trouble. The drivers who collected and dropped off the car from terminal 4 and terminal 5 seemed to hate females. I felt very uncomfortable. Their English was terrible. Also my car phone charger was stolen. We will not be using this company again.
April 23, 2019