Heathrow 5 Star Meet and Greet reviews

"Drop off and collection went smoothly, but the outside of the car was absolutely filthy."

"Excellent service - no delays either way"

"Good service, bit of confusion over pick up location but no issues really. Would use again"

"Excellent service and very easy access, we will defiantly use this service again."

"Last time I used you it was a very good experience.
This time I was waiting over 1/2 an hour, made me think next time I might as well use the shuttle but and pay 1/2 the price"

"Terrible service. Brought wrong car to airport after our very long journey home from Thailand. Then drove us about 20 minutes to collect car from backstreet car wash in middle of nowhere. Have not responded to my emails complaining about poor service. And Airport Parking Genie with whom we booked this company don’t respond either. Do not use this company-hey are cowboys!"

"Terrible! Very small operation who cannot cope with their bookings"

"Did the job I paid for. Picked up and dropped off in a timely manner. Only point that I would want changed is a better manner from the guy on the telephone when picking up."

"Great service."

"Prompt service from Park & Go. Exactly as expected. Thank you."

"Excellent!! Good communication! The staff was already waiting for me at the car park ready to collect my car.

Guys I recommend you to do business with this company, you will NOT regrate it."

"Got exactly what i booked. Drop off was seamless.
Collection was a little longer than I had hoped but still faster than waiting for a shuttle to the parking areas."

"Very good experience. Good customer service,quick and professional. I would recommend to all. Thank you"

"Great value, timely drop off but had to wait 30 min for pick up. Car was also covered with dust. Not sure where they had parked the car..."

"Easy drop off! Pick up was very good in car park 3! Recommend"

"I rang several times and was told the car was on the way,in the end I had to wait 30 minutes,the car came back very dirty and covered in dust,very poor service all round"

"Excellent service thank you"

"Excellent and efficient."

"Car was there within 10 minutes of my call, and staff were very helpful."

"It was my first experience to use this company and, frankly, they did not disappoint me. Droping off the car was straigh forward, not issues here. The collection was a bit more complex, however we managed to find each other very quickly. Considering this cost for my parking was the cheapest compared to off-site parking, I am really happy with it. No scrathes or missing items, returned exactly as I left it."

"Excellent service in all respects"

"Perfect collection and return, thank you"

"Very efficient service all round. Simple and with none of the complicated procedures some other companies use. Will definitely use again"

"Top service both times nice and polite and very reasonable priced would use again"

"On arrival at the airport, and having given the required 30 minutes prior to arrival phone call, I then had to wait an additional half an hour for my drivers arrival. I called the office twice and was told he was 10 minutes away. I also spoke with the driver during my wait. The end result being I had only 25 minutes to get to my gate. Quite a stressful experience.
Not my best Meet and Greet experience."

"Excellent and efficient service."

"Really excellent service. The attendants were helpful and polite and on time for both the drop off and pick up. Would most certainly recommend them"

"Good on arrival, but shockingly long wait for pick up. Called on landing and collecting bag as requested but there was no meet and greet for us. Not impressed after 20hours travelling. We won’t be using these services again."

"The pick up and drop off was on time and very convenient.
The vehicle had obviously been parked in a very muddy location as it came back to me much dirtier than when I dropped it off."

"good, prompt service. more reasonable price than competitors"