Heathrow 5 Star Meet and Greet


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£ 35.16
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Directions information


Follow signs to Heathrow Airport from all major roads. On approach to the Airport follows signs to your departure terminal, then please follow the arrival procedure as described in your confirmation email.

Arrival procedure information

Arrival procedure

Please call 30 min before arriving at the airport (unless the driver calls you).
Please see the detailed instructions for each Terminal in your confirmation.

Return procedure information

Return procedure

On your return, please call us as soon as you can using a mobile to confirm your LANDING.

Once you HAVE collected your LUGGAGE, please call the driver again and make your way to car park. Please follow the return instructions in your confirmation relevant to your terminal.

Please note: Once you call to confirm you are on the way to the CAR PARK, the driver will pay for 15 minutes wait.
You have to pay extra for any overstay.

Security information


Park Mark award holder. All drivers have fully comprehensive insurance to drive your vehicle. The compound has High Perimeter Fencing with coded gates, CCTV and is Manned 24 Hours a day by Dog patrol.

However, the cars are parked at owners own risk, subject to Terms and Conditions.

Departure information

Additional information

Please note, cars cannot be collected before 4am. If you returned AFTER MIDNIGHT, there will be A CHARGE of £20.00 to be paid to the driver.

All vehicles are accepted as long as they can be driven on a standard license, have valid MOT and Road Tax.

If you arrive an hour after your booked time, there is a Late Arrival Charge of £10. If you arrive 2 hours or later, then there is a charge of £20 to pay the driver in cash on arrival.

Distance to airport

This service operates from the designated meet and greet area located within walking distance from terminals 2-5. Your car will be stored in a secure compound just 10 minutes from the airport. Please check your confirmation email for detailed meeting instructions.

Transfers from airport

Transfers are not needed as you will be met at the Terminal. Please note that although we can help with the luggage for disabled passengers, we are not allowed to leave the car and therefore cannot accompany anyone to the building.

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Heathrow 5 Star Meet and Greet reviews

Our average review score for Heathrow 5 Star Meet and Greet is 4.5 from 488 reviews.
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Great service. Good communication and all went really well. I will want to use 5 Star again.

October 23, 2018
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No problems at all. Very good and reliable service.

October 22, 2018
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My experience with 5 Star Meet and Greet at Terminal 4 Heathrow did not start well when, despite being assured otherwise, the driver did not appear and I had no option but to drive to Long Term parking. This generated a much higher than anticipated parking charge for the 5 days that I was away. However, they were extremely apologetic, decribed the reasons that the driver was late and refunded me immediately. They also immediately refunded the total parking charges that I had to pay on my return to UK. They obviously have high standards of customer service and that is unusual in the travel industry. I would certainly use them again despite the problem. Thank you.

October 16, 2018
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Great service. I received a call at home around 45 minutes before my scheduled arrival time to confirm my booking. The driver was waiting in position at the appointed time for the drop off and then only a short wait on a busy Friday afternoon for the collection. Great value and sevice. Will definitely use again.

October 13, 2018
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Great service was seamless and very prompt.

October 9, 2018