"all very simple quick and seamless"July 12, 2018
"Excellent. Dropped car off straight away. Car only took 20 minutes after landing."June 21, 2018
"I wouldn’t use this company again. The operator was too rude for my liking. I booked to get my car out at 10am just in case that my flight was delayed, in any case my flight landed at 8am and when I phoned through to get my car the operator was giving me some aggro about not being able to get my car back until 10am cos that’s the time I booked. They made me sit at the airport for and extra hour before bringing my car back to me. I wasn’t happy at all."June 2, 2018
"Good"June 2, 2018
"Good service at a good price. Takes the hassle out of airport parking"May 30, 2018
When I arrived from my flight, I tried 6 times to call Sure Parking's number over the space of 10 minutes.
5 times the response was "number unavailable" - no explanation, and no queue. The 6th time, they answered.
It meant I had to wait 10 minutes longer than necessary to receive the car, 20 minutes in all.
To be fair, the collection and (eventual) delivery were smooth and professional."
"we have had consistently good service. always quick to collect the car and return it. A good price. Reliable - we will use again"April 17, 2018
"Would happily use again excellent service"April 4, 2018
"It was well worth every penny. It was only a little more than park and ride parking. Would definitely do it again"April 3, 2018
"First time used this kind of system to drop off and pick up my car from the airport. It was so easy and didn't wait long to have a memeber to collect and drop back my car. I had noticed other companies charge extre hiddern cost, I paid on line with no surprise extras and the car was in good condition.
Will use them again for my travels.
"Professional, courteous, and prompt service, will be using again when at Gatwick again."March 13, 2018
"The instruction information given to customers is inaccurate. The info printed from the confirmed booking should use the same terminology as the airport ie DEPARTURES should mean those parking before a holiday & ARIVALS should mean those returning, it actually reads the other way round. ALSO the info handed to customers depositing their car instructs them to the top floor of the care park on their return, this is wrong it is to 1st floor, when I queried this I was told that they had to use up the already printed leaflet..POINTLESS it is inaccurate, the very least to should be crossed out."March 4, 2018
"Great efficient service and reasonably priced. Will definitely use again ????"February 5, 2018
"Super convenient and fast service. Great value for money. Will definitely use them again."January 26, 2018
"Please try to seek other companies to assist with airport parking. This companies original paperwork is incorrect, their manner on arrival is rude and they tamper with items left within your vehicle, which is beyond my understanding. When customer services is contacted after the return, it takes two months to receive a non-satisfactory response.
If you believe them to be cheap, be warned you pay for the service you received."
"car was returned damaged,response to our claim is slow and unresponsive.Picked up car 20/09/17 still no action on25/10/17"October 25, 2017
"Very good service!"October 22, 2017
"Sure Parking staff were courteous and most importantly on time on both legs of the trip.
"Well impressed with there professionalism.... On-time and precise."October 6, 2017
"Clean car dropped off to them, filthy car with scratches all over it returned to me ! I won't be using sure parking again ever"September 18, 2017
"Sure Parking met me on time and picked up car successfully from Gatwick South Terminal Orange Level 4. On return I had to wait 20 mins following retrieval of my bags and the car was very muddy. I do suspect it was parked in a field and since it had been raining the car was splattered. I"September 17, 2017
"Good clear instructions to get to drop off point. Simple to do. Good representatives.
On return car was delivered on time and with no problems. Good service all round."
"When I dropped my car off I had over three quarters of a tank of fuel but when I collected it there was less than half of a tank so had to refuel? Need I say any more!"September 3, 2017