Gatwick Meteor Meet & Greet Parking Services reviews

We strongly encourage our customers to give feedback and share their experience of parking at Gatwick. If you have used Gatwick Meteor Meet & Greet Parking Services and would like to tell others about it, please submit your review. Thank you!

Here are some comments that our customers have made about Gatwick Meteor Meet & Greet Parking Services

Sarah Austin

Booked via Tui with our Marella Cruise in September. Received clear instructions for the drop off and pick up and it all worked like clockwork. They had tracked our flight so our car was waiting for us on our return which meant there was no hanging around. I had left over €120 in my car by mistake and it was still there on our return. All in all a fabulous, and very trustworthy, service which I would highly recommend.
September 27, 2018

Ms Tory Douglass Kingdon

I've used this service before and always been pleased. I especially like the drop-off point outside the Premiere Inn... But this time I booked late and didn't receive a confirmation email. I didn't know how to reach anyone and all the numbers I found online went to vm... I found someone wearing the uniform at the airport, but by the time they arranged for someone to pick up the car it was almost 10am (not 9.30am as requested)... The confirmation email arrived at 11.30! I got it after I'd arrived in Amsterdam.
November 6, 2017

Mr R Morton

This service was fantastic. Our return flights were cancelled and we were delayed by a day and a half. We struggled to get hold of Meteor on the phone (it was engaged, but was Sunday in August!). APH managed to contact them on our behalf and the communication was good thereafter. We were charge a reasonable late collection fee. I would definitely use this system again. Airport parking/APH/Meteor.
August 9, 2017

Ms Tullberg

That was the best Meet and Greet we've used and was very good value.
August 6, 2017

Mr Stocks

Service was good and on time. The meeting point was at the front of terminal which is very practical.
August 7, 2016

Robert Mayne

I am disable and telephoned their customer service number. I was making an inquiry reference to how close the meet and greet area is in relation to the departures. I spoke to a rather abrupt and unhelpful women who was not interested in giving me any information an ended the conversation rudely and upruptly.. I hope this is not a reflection of the service I'm going to receive???
February 19, 2016

R F Rodrigues

The pick up on the inward journey was very well organised. The arrangement for the outward journey was not very clear. On the documents we received there made no mention of having to call anyone to let you know of our imminent arrival. When we got there, a person from another parking company told us that we needed to call you. When I called the number it was constantly engaged and we finally found a mobile number which we managed to get through on. The driver was very nice but his excuse was that you were very busy but that should be par for the course for an organisation that provides this sort of service and you should be able to cope.
October 5, 2015

Amanda Coote

Fantastic service. Although our flight was late and we arrived at a different terminal, they were aware and got our car to us very quickly. Would not hesitate to recommend METEOR, very professional and will book again for next holiday.
September 21, 2014

Jo Jones

Fantastic and faultless service. This is the second time I have used Meteor and would highly recommend them.
October 13, 2013

Howard Panas

Excellent service - prompt collection and delivery and no extra miles on the clock :-) Will definitely use again.
July 24, 2013

Clair quinn

Brilliant, so much easier than car parks
July 1, 2013

Simon North

Genuinely very pleased, good friendly service and all on time so made our journey very easy, thank you!!
May 20, 2013

Liam Frost

The service is fantastic - my only gripe is having to wait 25 minutes at 1.45am due to a lack of drivers.
April 15, 2013

Adele Wright

Great service. Great prices. Thanks
February 26, 2013

Sinead Turnbull

We have used Meteor before and they are normally really good. This time they were not. On the return we were told 10 mins wait for delivery of our car. After 20 mins I called and was told it would be another 20 mins wait. They had no intention of calling us to advise of this delay. They said it was really busy - it wasnt and in any case they know how many arrivals they have in advance so should plan accordingly. When the did arrive it was delivered by another company! Meteor cost almost double what the others charge and this service is appalling. Second worse only to Tudor Rose.
September 4, 2012

Ian Stacey

Faulktless ! Booked on line and then all worked like clockwork.
January 16, 2012

Annabel Kaye

bang on time on the way in and the way out friendly efficient does what it says on the tin!
January 13, 2012

Colin Harper

The drivers who collected and brought the car to the airport were polite and helpfull and on time. The person who I phoned from the airport on our return was a little abrupt.
December 6, 2011

Mrs P Moxon

Meet & Greet was carried out extremely well - very satisfied with service - no hesitation in using again
November 14, 2011

Simon Asprey

Excellent service. Have used them several times now, and they always deliver for me. Would highly recommend to anyone!
October 19, 2011