Gatwick Meteor Meet & Greet Parking Services reviews
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Here are some comments that our customers have made about Gatwick Meteor Meet & Greet Parking Services
Booked via Tui with our Marella Cruise in September. Received clear instructions for the drop off and pick up and it all worked like clockwork. They had tracked our flight so our car was waiting for us on our return which meant there was no hanging around. I had left over �120 in my car by mistake and it was still there on our return. All in all a fabulous, and very trustworthy, service which I would highly recommend.
September 27, 2018
I've used this service before and always been pleased. I especially like the drop-off point outside the Premiere Inn...
But this time I booked late and didn't receive a confirmation email. I didn't know how to reach anyone and all the numbers I found online went to vm... I found someone wearing the uniform at the airport, but by the time they arranged for someone to pick up the car it was almost 10am (not 9.30am as requested)...
The confirmation email arrived at 11.30! I got it after I'd arrived in Amsterdam.
November 6, 2017
This service was fantastic. Our return flights were cancelled and we were delayed by a day and a half. We struggled to get hold of Meteor on the phone (it was engaged, but was Sunday in August!).
APH managed to contact them on our behalf and the communication was good thereafter.
We were charge a reasonable late collection fee.
I would definitely use this system again. Airport parking/APH/Meteor.
August 9, 2017
Service was good and on time. The meeting point was at the front of terminal which is very practical.
August 7, 2016
I am disable and telephoned their customer service number. I was making an inquiry reference to how close the meet and greet area is in relation to the departures.
I spoke to a rather abrupt and unhelpful women who was not interested in giving me any information an ended the conversation rudely and upruptly..
I hope this is not a reflection of the service I'm going to receive???
February 19, 2016
The pick up on the inward journey was very well organised.
The arrangement for the outward journey was not very clear. On the documents we received there made no mention of having to call anyone to let you know of our imminent arrival. When we got there, a person from another parking company told us that we needed to call you. When I called the number it was constantly engaged and we finally found a mobile number which we managed to get through on.
The driver was very nice but his excuse was that you were very busy but that should be par for the course for an organisation that provides this sort of service and you should be able to cope.
October 5, 2015
Fantastic service. Although our flight was late and we arrived at a different terminal, they were aware and got our car to us very quickly. Would not hesitate to recommend METEOR, very professional and will book again for next holiday.
September 21, 2014
Fantastic and faultless service. This is the second time I have used Meteor and would highly recommend them.
October 13, 2013
Excellent service - prompt collection and delivery and no extra miles on the clock :-)
Will definitely use again.
July 24, 2013
Genuinely very pleased, good friendly service and all on time so made our journey very easy, thank you!!
May 20, 2013
The service is fantastic - my only gripe is having to wait 25 minutes at 1.45am due to a lack of drivers.
April 15, 2013
We have used Meteor before and they are normally really good. This time they were not. On the return we were told 10 mins wait for delivery of our car. After 20 mins I called and was told it would be another 20 mins wait. They had no intention of calling us to advise of this delay. They said it was really busy - it wasnt and in any case they know how many arrivals they have in advance so should plan accordingly. When the did arrive it was delivered by another company! Meteor cost almost double what the others charge and this service is appalling. Second worse only to Tudor Rose.
September 4, 2012
bang on time on the way in and the way out
does what it says on the tin!
January 13, 2012
The drivers who collected and brought the car to the airport were polite and helpfull and on time. The person who I phoned from the airport on our return was a little abrupt.
December 6, 2011
Meet & Greet was carried out extremely well - very satisfied with service - no hesitation in using again
November 14, 2011
Excellent service. Have used them several times now, and they always deliver for me. Would highly recommend to anyone!
October 19, 2011
Drop off was delayed due to early arrival.
Collection on return was fine.
October 17, 2011
The Meteor Meet & Greet was extremely efficient in both directions. The staff, both in person and on the telephone were extremely courteous and friendly.
October 14, 2011
Excellent service - as we arrived at the airport someone arrived to pick up our car. On our return we had less than 5 minutes to wait.
September 12, 2011
Excellent! Prompt in both answering calls and collecting / delivering car - friendly service too. Would definitely use again
August 22, 2011
Departure was poor as the driver was not at the Nort terminal as planned, despite a phone call 15 mins before to confirm. We had to wait while people who arrived after us were met and greeted.
Eventually he turned up and had gone to South terminal. The office did try and keep us informed although he could not trace where the driver was. So it was okay in the end although a bit stressful at the time.
The return leg was however perfect.
August 19, 2011
I was not sure about using this service as normally we park our car then get a bus transfer, But I'm so glad I tried it. It was brilliant to just drive to airport and get Meet & Greet to collect car with no hassle of dragging all cases and kids on a bus. Then once back form hols my car was brough to front of airport very promptly for our drive home. Great service will definatly use in future.
August 18, 2011
Excelent, couldn't fault the service at all.Answered the phone quickly,very polite and courteous. Driver waiting when we dropped off and turned up promtly when we arrived back. Would definitely use again.
August 17, 2011
We used the 'meet and greet' service. It was courteous, quick and efficient - no complaints at all!
August 15, 2011
Delighted with the service received, couldn't have gone any smoother, meet & greet drivers very courteous,would definitely use again and recommend to others.
July 14, 2011
Excellent service and courteous smartly dressed drivers. I will use them again.
July 13, 2011