Gatwick LGParking - Meet and Greet reviews
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Here are some comments that our customers have made about Gatwick LGParking - Meet and Greet
Highly recommended. Excellent service yet again. This is the 3rd time that I have used meet and greet and will continue to do so. Simple to book, competitively priced, hassle free from start to finish. Clear parking and collection arrangements - which is reassuring for early morning drop off and collection. I always phone when I have waited for my luggage, cross the road and wait approximately 2-3 mins. Staff are efficient, friendly and easy to identify.
May 19, 2019
Brilliant service when dropping the car off and service was excellent when re-collecting the car when returning on a late flight back into Gatwick south terminal - Would highly recommend this company, staff when brilliant on both occasions !! Great company......
May 18, 2019
They offered a very good price and excellent service would recommend them.
May 6, 2019
Fast, efficient and best of all, really friendly! Loved our experience, would 100% recommend and use again!
February 27, 2019
Will start by saying our experience collecting was much better than drop off. On phoning when collecting a very polite gentlemen picked up the phone and my car arrived promptly. It was a very good experience. Which I could say the same about dropping it off. We tried to ring as instructed 20 minutes before - no answer. We got to the designated zone and called again - explained the situation to a very rude and abrupt colleague who said it was our fault blah blah blah. Very unprofessional. Very rude. The driver arrived, but to drop off another vehicle which had a problem so we were left waiting longer. When he finally came over he said as we were there for too long we would have to pay the ticket. We refused as none of this process was smooth or pfessioanl. Pick up was great, drop off - not so much
January 21, 2019
I parked my car at Gatwick using LG Parking. They sub the work out to Sure who took my car away to park it SECURELY. When I picked my car up 6 days later the car had a dent on the rear above the wheel arch (Looked like a another car had opened its door on it). I mentioned this to the valet (Sure) and stated on the sheet to accept the car that it had been damaged, I asked for a callback from their office as I was not happy. The call never came. I took this matter up with LG Parking who said this would be looked into and a resolution would be put in place. This has never been followed up by them. I have mailed LG Parking several emails along with a photo of the damage to the car asking for this to be chased. But they have not got back to me. Has anyone else experienced this sort of thing and how did you get it resolved.... My advise as it stands would not to touch this company or Sure as they take your money but that is where the service stops.
January 10, 2019
Very good. Drivers were there to meet us at the start of and were very prompt on arrival back in the UK. No hanging around. Would highly recommend.
December 28, 2018
Booked on line with 'Park and Go'. When confirmation arrived the service was through 'Sure' Parking. Thought I'd got a really good deal when I booked this. However, the instructions said to call a number 20 minutes before arriving at the airport. When I did so the number was constantly engaged and on the 8th attempt just rang and rang before getting a voicemail message saying the number was not available. No option but to go to the airport and try to sort it out there. When arrived the 'Sure' Parking representative - in very broken English - told us we should have phoned the number first and was NOT helpful at all. Don't think he had the language skills to actually assist us. We were left ourselves to continually ring said number again until we finally did get a reply. A very stressful start to our holiday. The return trip was better. Rang from baggage reclaim and car was returned in about 10 minutes of arriving at parking area. I will NOT use these people again. Would prefer to pay more for better customer service.
December 4, 2018
Have used this company several times and would thoroughly recommend them. They are competitively priced and both the collection and delivery service has always been timely.
November 25, 2018
The service was efficient and professional. The only tiny weeny issue was that we had to wait a bit more time to pick up the car, which at early early hours of a freezing Oct night with kids isn�t ideal.
November 2, 2018
Excellent service at both pick up and drop off - prompt and pleasant staff and easy process. The telephone contact could have done with more charm, however! I thought I'd got the wrong number. But overall a good service and I'd use again.
October 24, 2018
Very happy with the service both at the drop and the pick up, quick and easy.
October 23, 2018
Excellent service, polite operatives and reasonably priced. I will use this Company again.
September 26, 2018
Excellent service - all on time. Would definitely use this company again!
September 18, 2018
Very good efficient service. Drop the car off and picked up with no problems. They even attended an hour earlier when we rang for the car drop off. Will definitely be using them again. Value for money and great service.
August 28, 2018
After initial difficulty getting into car park 5 owing to cones parked in front of the entrance I found the whole procedure easy and reassuring. On my return I found nothing to actually indicate where I was to pick up my car but after a second phone call to your office I was told to look out for the Yellow Van.
I would use this service again.
August 20, 2018
I have returned to find they have damaged our car (And it's not a small scratch!!). The attendant couldn't care less and no-one would come and speak to us about it. We were just constantly told to take photos and email them to Sure Parking. I have now done this, and I am waiting for a response. I have no idea whether they will take responsibility, as they rush you out the car park as other people are waiting. There was a family next to ours who also had exactly the same damage.
August 20, 2018
Very quick, very easy, even sorted out the barrier tickets. Price compared to normal parking was good too
August 19, 2018
Polite and nice drivers however long time until someone picks up the phone - not ideal at midnight with kids ...
August 15, 2018
Brilliant service, cannot be faulted, customer service was amazing. We would definitely recommend this company.
August 14, 2018
Great service easy to use - dropped off busy time at Gatwick - person there to meet us and took car away. On return landed at 3.50 - called when we had our bags, took 25 mins and only took us 5 to get back to car park - but as the temp was only 9 degrees the car was lovely and warm when we got it!!!! Would use again took out the stress of finding a car park.
August 12, 2018
Brilliant people to use for airport parking so would definitely recommend to others ????
August 10, 2018