"Car not recognised, had to take ticket to get in. To get out, car registration not recognised, took a while to call for help, find my details and let me out without paying more...I paid in advance. So , not smooth, but resolved quickly"August 13, 2016
"Car parking was ok. The rest of Stansted. The flight was twice the price it should be. The passport scanner didn't work (again). 2 fire alarms went off and nearly missed my plane. Security is an absolute nonsense. I will never fly from Stansted again."June 23, 2016
"Do not use this car park!!!!!...My car was damaged and the CCTV does not work and you are told 'tough'. Also the number plate recognition does not work resulting in lengthy queues to exit. Totally disorganised and unhelpful in the event of any query or problem. Empark UK just aren't interested in customer service or satisfaction."December 10, 2015
"My car registration was not recognised at the barrier so I had to call for assistance which spoit the experience a little as the operator was grumpy. Otherwise easy and straightforward. Strongly advise you anyone takes a copy of all the paperwork as proof of purchase."January 22, 2015
"Easy to book and no problems"January 20, 2015
"The free parking bays were a long way from the entrance to the airport which made it not very convenient.
Secondly on exit I followed the instructions and was informed I had a further £195 to pay to exit the car park. This was quickly rectified, however not an ideal end to the holiday.
I will use valet parking next time."
"Happy with cost and on line purchase, no problem. 24 hrs purchased. On return, travel delayed by a couple of hours and at pay machine was asked to pay double the contracted and paid value. Pressed for help, very slow in answering then told to go to barrier.
At barrier pressed for support and waited very long time to be assisted while an impatient back was waiting behind me... I was allowed to pass through on confirmation of booking reference and name...
The request and stress when asked for more cash was tiresome and made for a bad experience.."
"I paid in advance, but the barrier did not open when I tried to exit asking for £79. I had to press the bottom to call someone, asked me for the reference number and then she opened the barrier. Why it did not work? I do not know but it looks like I am not the first one. You would have expect to work and avoid the hassle of calling people, finding out reference numbers, people queueing behind you whilst you sorted out, etc.
Easy to find and good instructions. A bit pricey though."
"First time using this service but it won't certainly be my last as whole experience was so easy. I would highly recommend this service to all my friends and family who frequent Stansted Airport. Price was only a major factor to me when deciding to use the car parking service."October 7, 2014
"A very irritating and frustrating experience on arrival: having just missed (passed) a free space, I was unable to simply drive back round to it but was forced to run through several full rows before eventually finding a space MUCH further from the terminal.
Reasonable price though and no problem when our long delayed return flight caused us to over run our time slot."