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Stansted Official Short Stay Economy - Blue Zone reviews

Stansted Official Short Stay Economy - Blue Zone logo

Here are some comments that our customers have made about Stansted Official Short Stay Economy - Blue Zone

Showing 1 to 19 of 19
2

"The price was good for a five day break however the carpark is a huge distance from the terminal. On our return the number plate was not recognised. The lady took ages to sort it but eventually opened the barrier. would think twice about booking again."

April 8, 2018
2

"The Blue Zone is a good ten minute walk to the terminal, so not all that handy if you have heavy luggage. Also both times I have used it, there is a problem on exit with the prepaid ticket and it asks for more money. Contacting the help is not great either and spent ten minutes trying to get out of car park with cars queuing behind me. Very stressful and not a great experience!"

September 21, 2017
2

"I prepaid to use the Blue carpark. The booking advised me to drive up to the barrier which would recognise my plate and lift the barrier. It didn't. So I pressed the 'Help' Intercom. After several minutes there was still no reply so I took a ticket to get into the carpark. This meant I had to ring the helpline who advised me to press the contact button on exit and explain what had happened. It the great scheme of things not a disaster but a ball ache that I could well have done without. Also the entry/exit machines have no instructions or directions on them. I worked it out but it took some time at 5.30am. Lastly, the carpark is a good 10+ minute walk from the terminal which would be challenging for families with small children etc."

September 18, 2017
1

"Purchased a pre paid ticket for 5 days went through barrier and took ticket. On return put ticket in machine at barrier and it wanted another £225 to exit so thought there must be another exit there was not so returned again at barrier put ticket in same result £225 requested. Pressed help button rang for about 5 mins eventfully spoke to assistant gave details and he raised barrier what a performance will not use again very poor and confusing."

September 15, 2017
5

"This was the first time we have flown from Stansted - it was a little difficult to find the blue zone but other than that it was convenient"

September 11, 2017
3

"Car park easy to find then about 15 minute walk to terminal, only downside was getting out as ticket machine didn't recognise our car reg and asked us for payment so had to press for help to be let out."

August 22, 2017
3

"We didn't receive the confirmation email of the booking but when we rang the booking was confirmed to be on the system. When we arrived the barrier did not open for us to allow us in, we needed to contact assistance to let us in. The same occurred on our return; the barrier would not open to allow us to leave we needed to seek assistance to allow us to leave. That said, the people providing the assistance were very polite, apologetic and, having verified our booking, promptly let us in and out.

Would I use this car parking service again in the future? The answer is yes but for a better review a more seamless process would have scored higher and I would recommend without hesitation. Based on this experience I might not recommend family or friends."

August 18, 2017
1

"Arrived to park car, only makeshift signs showing where to enter car park.
Returned to car after a 5 hour delay to flight.
Tried to drive out of car park after entering ticket in machine a demand of £45 was made.
Could not locate call button on machine
Tried to pay at kiosk eventually spoke to a person who suggested I return to exit gate and speak to a person.
Eventually found call button on machine which in the dark was hardly visible.
Spoke to an attendant who let me out.
At midnight after a delayed flight this is not want you want.
Can only assume No. plate recognition cameras at point of entry and exit are not working."

August 16, 2017
2

"Booked but despite ringing, never got email confirmation. I was assured however that number plate recognition would sort that out. When I came to drive out, it was a real problem. The machine said it wanted £90, and having got hold of an attendant on the phone she confirmed I had pre-paid. However, she couldn't open the barrier. I was told to move to another barrier but with no luck and no help. Finally someone turned up and having spent 35 minutes trying to exit the car park was allowed to exit. I really do not want to do this again."

July 15, 2017
2

"Bit of a disaster when airport parking is concerned. My car number etc was not recognised on way in or on the way out.
I pressed button and was asked to take a ticket. Barrier then opened. On our return barrier again did not open and we pressed button again. So barrier did not work for us which is the whole idea of Pre booking.
Also Blue Zone parking although closer than mid does not have any buses so it's all walking with luggage and it's not that close. Green would have been closer but no note on closest car parking was given."

July 10, 2017
1

"A lot longer than 3 mins to terminal. But the worst thing is that you get a shock with ticket in machine on exit as it wants you to pay £180.00 even though I had already paid £69.00 for 3 days. Customer service was closed at 7 pm and it took 30 mins to exit- which is not what you want after a flight to bury my mother.
I would never use the Blue zone again."

July 7, 2017
3

"I had trouble leaving the car park, as the barrier stayed down when I presented my prepaid card to the reader. The message on the screen was that I owed £180. The member of staff who helped me remotely was very helpful."

June 2, 2017
4

"experienced problems to get it out at the barrier.The car park system wanted to overcharge me even I had a prepaid ticket.That was odd."

June 1, 2017
5

"I was very pleased with my rebooked parking it was quick and easy"

March 9, 2017
4

"All good apart from on exit. Had to put ticket in machine at exit bar and was requested to pay an enormous amount of money. Pressed the call button and spoke to an operator who looked up number plate and after about 5 minutes let us out."

February 22, 2017
2

"Stansted is a miserable experience with its forced atmosphere of a shopping mall, but the blue short stay parking didn't help. Not signposted properly, 3 other drivers doing u-turns looking confused. Automatic barrier didn't work and no one answered intercom on way in. It's really.
Its reslky quite a long way to departures, and a late return with two small children in the freezing rain made me wish I'd chosen mid-stay and saved a tenner. This car park stinks of more greedy opportunism, but I guess that's UK airports"

February 12, 2017
4

"Good parking looks secure and within walking distance. The camera wasn't working so my registration plate was not recognised. I rang the bell and the staff provided me a ticket - no trouble getting out!
Would use it again but probably use the green parking area."

January 19, 2017
5

"It's good"

September 28, 2016
3

"Not clear on instructions which car park and customer service doesn't open until 8am...and short stay proximity - needed a bus with 2 small children and 4 cases; ended up being 15 min walk so hardly convenient"

September 3, 2016