Stansted Off Site Park and Ride reviews
We strongly encourage our customers to give feedback and share their experience of parking at Stansted. If you have used Stansted Off Site Park and Ride and would like to tell others about it, please submit your review. Thank you!
Here are some comments that our customers have made about Stansted Off Site Park and Ride
Very helpful and does exactly what it says on the tin,
March 27, 2018
Great service no problems brilliant
February 28, 2018
The car park is not far from the airport, but if your driving there at night for the first time it seems further away than it actually is.
There is a shuttle service which takes you to the airport and picks you up on your return for £1 each way. But why is this not included in the quoted price?
February 24, 2018
Good customer services the only thing is that it was a bit to far from the airport.
I would recommend if you do not mind the distance of 10 min to be drop off.
February 18, 2018
Easy fast and value for money
February 12, 2018
A really great friendly experience at a competitive price. Would definitely recommend. Follow the directions on the booking form.
December 21, 2017
Unfortunately this is not going to be a good one!
I have been waiting for the feedback from the S.o.S 'The old corn barn' car park for nearly 3 months , issue reported on 12 Sept over the phone, then sent 3 emails with pictures, videos, garage statement updates and finally talked to the office staff (three times) and (I presume) the owner about month ago who ensured me that they would go back to me within 7 days...still waiting... Finally got to the point that I am not waiting for anything from them any more enough is enough I Don't want to have anything to do with this business anymore.
Just in a nutshell I dropped my car of at S.o.S car park on the 8 Sep ( full tank of petrol at that time in as no to worry about petrol when returned from holiday) I cam back on Monday 11 Sep - picked up the car, drove off and realized that the petrol level was nearly at the bottom level, decided to put a petrol in first and go back to car park to ask them what happened, leak etc?. Got to the petrol station, put the petrol in just to find out that it all ended up (a second after ) on the floor like a waterfall !! I called my insurance, they sent mechanic who provided me with his report of petrol theft/petrol tank been tampered with - there is literally hole from the screwdriver in my tank. I had to cover the cost of towing the car to my town (£270) - done by 2 cars so it took 8 hours to get back home at 2 am , estimated repair would cost more than the car was worth ( old Vauxhall) so after couple of weeks of trying to fix it (commuting to work by bus and cycling) decided to scrap it.
When I phoned the S.O.S Parking on 12th Sept the gentleman on the phone told me that indeed they noticed there was a lot of petrol left on the grass when my car was parked and after and had driven off...
The most annoying thing is that I really tired to get any feedback from them ( I have reported the case with Essex police but it was closed as they couldn't find anything) contacting the car park several time and all I heard was we will get back to you. I am not a scammer and not trying to get compensated for nothing. The bottom line is I brought them a car with petrol in , and picked it up with a hole in the tank !!
I have used this car park before once an it was all good hence my even more disappointment from the customer service I got on this occasion. I will not use this facility any more and just wanted to warn others.
December 10, 2017
October 30, 2017
Very helpful staff and efficient service. Would definitely recommend and would use again.
October 2, 2017
Quick and simple
September 28, 2017
Charged extra £2.00 cash per person to take to terminal and return to car. Did not see this till after booking as it is tucked away. Also, took 12 minute (with clear roads to drive to car, NOT 6 minutes).
September 27, 2017
Our return was fine - although we had to wait about 20 minutes at the airport to be picked up - but the process of leaving the car on departure was a nightmare! It was really hard to find the place and it was much further from the airport than we had expected. The van was waiting to leave with a bunch of people, some of whom had been waiting 25 minutes to leave and were really stressed about missing their flight. The driver then drove like a lunatic down the dark lanes. It was not a good experience.
September 20, 2017
The staff are rude. On departure we had to wait 20 minutes for the bus to pick us up with no apology.
On arrival back to the UK the driver was more interested in checking his mobile phone than helping us with our suitcases. We were 2 ladies who had to struggle loading them on.
Would not recommend. Perhaps the staff might consider attending a customer service course.
September 18, 2017
The car park is not 6 min from terminal. 15 minutes more like it. The car park is muddy and gravelled. The reception in a filthy barn. Minibus smelled of animal manure. Driver friendly. However the time from calling to driver arriving in agreed location took too long. Close to 25-30 min after i called. Would not use again.
September 12, 2017
Very good experience, quick and smooth Value for £. Thanks
September 6, 2017
Easy to get, however a bit far from the airport.
September 2, 2017
Do exactly what you would expect and to a very efficient standard. From drop off to pick up it was punctual and stress free.
August 30, 2017
It served the purpose
August 29, 2017
The staff seemed a bit flustered and not the most pleasant . When dropped off I asked the lady where we would find our car she said just go out and press ca key and watch for lights as she had no time to help we were walking about in the field then the man came and said it would be parked down the side what were we thinking walking in the field !
August 22, 2017
Easy to use and great service. Just a bit hard to find and looked literally like a farm!
Would use again
August 18, 2017