"Very good service however both on the way in and out the phone line did not ring, it just ended the call without connecting which is alarming. Took several attempts to get through, needs better telephone system to cope with volume of calls."July 30, 2017
"Great service from start to finish. Drop off instructions when we rang to say we were 20 minutes from airport were clear and easy to follow. Attendant waiting in place explained when we arrived. On return we rang once we had our baggage and the car was at the pick up point given 6 minutes later. What else do you want? The biggest hassle was getting out of the airport when the barriers decided not to work! Would definitely use again."July 25, 2017
"Easy drop off and pick up, though quite busy on return!"March 24, 2017
"All went really smooth. Really worked well for us. Will use again."February 19, 2017
"Excellent service. Would use again ????"November 14, 2016
"Very helpful people, on all occasions.
Pick up and drop off were prompt,
Delighted with the service"
"Just used car storage limited for a short business weekend trip and will be definitely using them again for my Christmas family holiday. Nice and quick which was helpful for a man who is always late! Recommend from me"November 23, 2013
"good service provided"October 29, 2013
"Car Storage Limited give you exactly what they say they are going to give you. We found that they stood p to their promises of price matches and discounts and all in all provided a good solid service. Would recommend."October 4, 2013
"I had found a stansted parking service that was cheaper than car storage limited, but I still wanted to take advantage of CSL’s proximity to the airport. So I found out about CSL’s new price match service and decided to take them up on it. I could not have been more pleased, I got the cheapest price on the market along with the closest, fastest service I have ever experienced! I will be returning for sure."September 14, 2013
"Despite not having our names down for collection on the day the people on the ground received us and were waiting for us. On return our car drove into the blue park as we arrived. But the gates refused to let us out (we were told it was automatic recognition of the number plate) so we had to pay. Fortunately we had the correct change."July 3, 2013
"we had no problems with the meet and greet service, the representatives were on time and easy to find and a smooth handover of the vechile."June 29, 2013
"As a first time user of Car Storage Limited, or any airport car parking service for that matter, I would just like to say how brilliant and easy the whole situation was for me. I definitely will not need to find a place to park my car next holiday, from now on its Car Storage Limited all the way."June 28, 2013
"Excellent service would definitely use again"May 22, 2013
"I have always used FHR for parking at Luton Airport which I do several times a year. Their rates are very competetive and the booking process is very easy on line. This was the first occasion that I used FHR for Meet and Greet at Stansted Airport. Their service was professional, drivers very polite, arrived within 10 minutes to take my car away and there was no standing around in the cold doing unnecessary paperwork. On return my car was delivered back within 10 minutes and I was then on my way. Passengers should be aware however to have £2.80p to hand on arrival for the ticket the driver will use and again £2.00 on return for the automatic barrier at the exit. I shall certainly continue to use FHR."May 14, 2013
"the meet and greet worked very well.
There was a bit of a delay in collection however, by about 20 - 25 minutes."
"I used Car Storage Limited’s facebook deal, where if you like them on facebook you get a 10% discount, and I am so happy I did. To get a great service like I did at an unbelievable price was absolutely fantastic. I have been 100% persuaded to come back to Car Storage Limited on my next holiday as they just made it that much easier."May 3, 2013
"Very good service. When we phoned on the way to the airport, the member of staff had no record of our car being booked. However, they said they'd have someone there when we arrived, which they did.
Had to wait for half a minute on our return for the car to arrive!"
"I have used quite a lot f airport parking services in my time as I am fortunate enough to travel a lot, however I didn’t find any of them to live up to their own promises, some even left me feeling scared for the safety of my car! Car Storage Limited was thankfully a different story. Merely seeing where my car was to be parked was enough to make me feel reassured, and the staff lived up to the polite nature that I was told I would receive. All in all, they are the most solid and safe service I have used thus far. Simply splendid."April 12, 2013
"Overall a good service.
However I am concerned, when I called to drop the car off I was advised to wait by the orange bollards in the orange car park. While I was waiting for my car to be collected as directed an enforcement car pulled up alongside me and seemed to take a photo. I am hoping I do not receive a parking ticket as I wasn’t told there would be a delay, and I was waiting as directed. I look forward to your comments"
"Used Car Storage Limited a couple of weeks back when my company was set for a business trip to Ireland but I am happy to tell you that I will becoming back to use them when I holiday in the summer. I found them to be safe, polite, reliable and on time as well as being close to the airport which made for an all in all great service. Cheers to the guys at Car Storage Limited and see you in the summer!"March 22, 2013
"Prompt service good rate"March 19, 2013
"Very efficient service & helpful staff. Only problem was our inability to accurately assess when 20 minutes from airport. Even so we only had to wait a few minutes for the driver."March 19, 2013
"Stansted airport parking just got quicker! I would MASSIVELY recommend Car Storage Limited to anyone as when I used them the main thing I noticed was how quick and easy they were. There was no messing around, I got to the car park, handed my car over to their reliable hands and was on my flight before I knew it. They told me everything I needed to know, they were safe and easy and above all speedy. Use them now!"March 1, 2013
"Very good and efficient service, all with a smile. Thank you!"March 1, 2013
"Thanks for asking me about the FHR reservation.
It went very well. I appreciate the friendly approach and conversation with the people on the phone that for me who I am not a mother linguage it ios very important.
Only comments is abiout the indication for the return pick up. For who is not very familiar (at the first time) it is not immediate understandable (Blue zone is indicated also on the upper zone on the exit of Stainsted airport) while down satir the indication is not clear.
It is anyway a details when people on the phone clarify once contacted.
"Very pleasant and polite drivers. The service was easy to book, value for money and prompt.It made life so much easier, particularly as we had a baby and pushchair with us. I would definitely use the service again and recommend it to friends."October 12, 2012
"Going out excellent service. Return service appalling!!!! Rang agent told car would be there in 15 minutes didn't turn up for 45 minutes. Chase up phone calls after 25 minutes told would be there in 5 minutes, no it wasn't rang again after 40 minutes complained and operator was aggressive and complaining that he was having a crap night and that I was being aggressive and needn't be!!! My response . . I paid for a service where is my car????? Not my problem you're have a crap night!!!!!
Had they been upfront in the beginning and told me there would be a delay I would not have had a problem but to be told that my car would be there in 5 minutes on 2 occassions when it never turned up is not good customer service!!!!
Will not use this service again . ."
"Prompt and friendly service, good price, would definitely use again and recommend to others"September 26, 2012
"not very happy with this provider as on the way back I had to wait 25 mins to bring my car. Apparently they were delivering someone else's car! does that mean they obly have one driver???"September 24, 2012