Manchester Toad Park & Ride reviews
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Here are some comments that our customers have made about Manchester Toad Park & Ride
I had used Toad parking last year, and had booked a slot from March 21 - March 25 this year to visit Paris, however, due to the COVID 19 crisis I had to postpone my trip, Air France rescheduled my trip until November, the hotel did the same, the car park? Despite 3 or 4 emails (I couldn't phone as according to the site everybody is working from home so no phone contact available.) I have still not had any reply apart from one saying it would take up to 5 working days to respond. That was 14 days ago!
March 25, 2020
Excellent value only waited 10mins for bus, car waiting for me on my return will use again
November 27, 2019
great value no problems
August 2, 2019
Very good service helpful drivers
July 6, 2019
Left our car for 10 days absolutely brilliant stress free, staff were friendly we were taken straight to the airport terminal (maybe a 5 minute wait for bus to fill)
Return same 5 minutes bus came and took us back to our car.
Will deffinately be using them again.
June 19, 2019
Excellent service, from going online to book to picking up my keys after returning. No real negative comments. Just busy and a full car park.
May 19, 2019
Location is easy, drop off is simple, but when I got back home and checked the car out there was muddy footprints everywhere including on the back of the front seats (I know because 2days earlier I had valeted the car myself) I also had about£7 in change in the front console (hidden by papers and other stuff) for when I needed change for a parking meter but when I remembered a few days later the money was gone. Wouldn't trust this place again. Someone had been using it and stole the money.
May 2, 2019
WARNING - AVOID AT ALL COST. I left my key - they stole the key blade to my car and damaged by key fob. Initially agreed to sort out the key, but suddenly stopped all communication over the last 2 weeks after 3 weeks of messages back and forth. I am having to report this incident to the police as stolen and damaged property. The have provided no phone number to speak to management nor highlighted their complaints policy. I will probably have to peruse the case legally after advise from the Citizens Advice Bureau if they can not help. Luckily I have evidence on my dash cam footage and email trails before they stopped communication.
April 19, 2019
Avoid Toad parking (I think part of CarE Parks). It is very poorly signposted and I needed to stop to ask despite Tom Tom and google maps pinpointing the place. The reception is down a bumpy uneven track around an industrial building that does not inspire confidence. Lastly, I had to wait over 25 minutes on a very cold night for the return pickup bus (phoning not permitted). To add to this, the argumentative female driver stated very loudly that she was on time and continued to do so several times to the embarrassment of other passengers. Concern and sympathy were in very short supply. I will never use them again.
April 14, 2019
Used this carpark with my parents we had a wheel chair for my father in law and the welsh bus driver Chris had us singing arrived at T3 at 03.05 he carried our luggage to the main doors for us and helped with the wheelchair 10out 10 care park and fabulous job done by your bus driver definitely be booking with you ourselves
April 13, 2019
Used this company a few times. Find it very reliable , reasonable and friendly. Just returned from weekend away, I realized I had left my holiday money in the car and phoned them. They did their utmost to get the money to me as soon as possible, very honest!!! Thank you so much Toad Parking for a cracking service. Wouldn’t use anyone else!!!
March 25, 2019
Excellent service from start to finish
March 16, 2019
Had a 30 minute wait in the freezing cold at 2am despite calling twice. Car park is pitch black with no lighting and gravel surface with muddy puddles you can't see. Car radio had been changed from dab to fm, heater turned off from my settings and car mat and sills full of dry mud. Won't use again
March 12, 2019
Incorrect phone number put on all communication with me. Had to wait over 15 mins for transfer to airport with no communication. Then on return at 7am contact number not in use, even airport couldn't contact them. Had to get myself from airport to carpark. Poor service.
March 9, 2019
Quickly dealt with at the desk both on departure and arrival. Had to wait a little while for pick up from airport
March 4, 2019
First time using this carpark definitely use it again friendly staff the shuttle bus driver Chris was more than helpful carried out luggage and Even put it in our car top top man
March 4, 2019
Brilliant! Fantastic value for money. No long waits for shuttle. Car in perfect condition. Why pay more? Would definitely park here again.
February 6, 2019
We’ve been using FSS for years but this is the first time since it has changed to Toad. The process was different but very efficient. Nearly missed the bus back to ten car park as the signage wasn’t what we were expecting and the logo for Toad/FSS was very small. Otherwise we were extremely happy with our experience and will continue to use this car park when our flight times are at civilised hours. Otherwise we are fans of the Meet and Greet.
January 25, 2019
I have been using this car park for sometime I was surprised on this visit with their new office and excellent toilet facilities; the toilet were spotlessly clean. And the guys are so friendly and helpful. Well done guys.
January 18, 2019
Excellent value for money offering a friendly efficient service.
January 15, 2019