Manchester Jet Parks 1

Booked for a weeks holiday in February. Online booking process Ok but on arrive the APNR didn't recognise the car - or others in the queue stretching back into the approach road, so had to reverse and shuffle around with a queue waiting. Speaking to the attendent this is apparently a regular problem (as confirmed by the bus driver). The parking area isn't on hard standing - just mud: few spaces available so had to park surrounded by water and impossible to drag the cases through this to the road. Waited in the rain and first bus was absolutely full. The bus lurches through endless corners into the complex of new buildings around the terminals, and standing surrounded by luggage with people struggling to get off from one terminal stop to the next isn't pleasant. Overall a fairly miserable experience at the start of the holiday. Just not good enough: can't recommend it and won't use again. Another reason for not choosing Manchester airport, which is now a poor advert for visitors arriving from elsewhere.

I would never recommend this company for car park bookings after reading all the reviews on here. I believe it is very hard to find and the condition of the car park is not great standards with no lightening and huge potholes that are very easy to damage your car. The actual transfer to the airport is leaving customer very stressed with regards to the timing of their fights.However. now to speak about my experience after booking online and receiving my confirmation to find out it was booked for the date I done the quote as the site had auto filled today's date. I then contacted the company by email and heard nothing when trying to find a contact number. This was also found difficult and I could only find a mobile number the gentlemen on the phone said to send an email of cancellation, then to find we got an email back to say we needed to give 3 day cancellation notice. I was not able to do this as their site had auto filled in the date I done my quote and not for my holiday now two weeks on and still no further forward, I have spent £70.49 for nothing as I never used the parking as it was out of date as soon as it was confirmed. And now they are not willing to give a refund for the error on their part, this company is such a rip off I would highly recommend you to stay clear of this company and take your business to someone with better standards and who treats their customer better and with more respect.

booked to park in Jet parks 1 for 6 days as it looked like it offered value for money. on the morning of our trip from Manchester airport we set off to find the car park and that was a challenge as we could not find any signs to direct us to JP1. we stopped and asked someone and he directed us to the airports within the airport itself so was a waste of time, finally found a policeman and he directed us. at the turning off from the main road there was no signage to tell anyone this was the way to go. even the the postcode on our satnav did not recognise it. when we did get to the car park we drove upto the barrier and it let us in and it took a while to find a space as the paces are not marked out so people just abandon thier cars. finally found a space and went to catch a bus. that took 20 minutes for one to turn up and the drive to terminal 1 was a nightmare, as it would of been quicker to walk. coming back was easier and drove up to the barrier and off we went. not sure if this car park is patrolled but the car next to us looked like it had some new scrtaches dwon the side of it.

We arrived early morning and waited only a few minutes for the bus. Coming back bus was about five minutes. Excellent service and would definitely book jet parks again.

The price and ease of booking was good, but the condition of Jetpark 1 was really poor. Massive potholes, not easy to find spaces, spaces were gravel. When we returned to find the car the place was almost flooded, and to get to our car with two big suitcases the entrance to the bays had deep puddles that we had to try and find a way through between cars, leaving mud and wet on our shoes and cases. Very poor, I would have expected more.