UK Premier Meet and Greet reviews

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We strongly encourage our customers to give feedback and share their experience of parking at Manchester. If you have used UK Premier Meet and Greet and would like to tell others about it, please submit your review. Thank you!

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Here are some comments that our customers have made about UK Premier Meet and Greet

Showing 1 to 30 of 416
Jack Sullivan

Do not use, they have lost my car and then recommended I just call the police and report it stolen. Absolutely shocking, still no car.
April 29, 2019

Jason grace

Great service HOWEVER. I've used it 4 times now and after the first two sowere I'd never use the service again but the girlfroend has insistedthe last two occasions. First use I had a dint left in my passenger door caused by another car opening at the side by the looks, second time my rear car mats went missing something I noticed 2 weeks after. Wrote to complain and never recieved any reply. Third occasion was trouble free. This recent visit is currently being investigated. I returned to the car to fine the brakes not performing with abit of a grinding noise. Knowing its just been stood almost 2 weeks I presued the problem would go away. But looking at the pads and disks this morning the disks are worn. Not an issue usually however I had both front disks and pads changed 2 yrs ago at a Honda garage. Pretty sure they would'nt wear so fast and definately know they were performing perfectly well before going on holiday. Wondering whether they've been replaced whilst in their care and just wondered if anyone else has had a similar concern. Like I said I'm taking the car in for further inspection. Really do hope there's no foul play!!! The car mats and the door dent should of given me more resolve.
March 24, 2018

Wayne Jagger

Dropped car off at 5am with no problem. Had to drop car off at station and walk over sky bridge due to issues outside terminal 2. No waiting around as pick up driver was waiting for us. Picked up at same point and car was waiting. Was told it is possible to pick up from outside terminal 2 but airport now charges �4 each time. Will definately use again.
November 18, 2017

Adrian wilkes

parked my car with this company. took photograph of mileage at drop off and on return my car was covered in mud both inside and out. also the car had accrued 70 plus miles. the company deny anyvwrong doing... not sure where my car has been or what has happened to it during this time. the company have basically told me it was safe. I will never use this service again. customer service
November 14, 2017

Geoff Burton

All seemed fine until 8.00pm the day before we flew, &.00am flight. Got a text to say mobile number to ring had changed,as they had to sub contract work out to other companies as they were very busy. Arrived at Airport ant 4.45am , and had to wait 15 mins before the "driver" arrived. On return rang original number ,only to be told we do not have you down to be picked up today(6pm on a friday night). Then after giving him booking ref was told we do not know where you;re car is, somebody else must have taken it!! The moron on the other end of the phone was rude and told us tough it is you're problem. Ithen rang the company landline and thankfully it was sorted out, delaying us about an hour. Not a great experience, and will not be using them again
September 29, 2017

Pam Renshaw

Absolutely disgraceful we landed at 2pm at 2.52 I began trying to phone the mobile given on the card which was constantly engaged I phoned the agent who I booked through they contacted the company was told 15 mins at every phone call that made it through over the next 2 hours YES 2 HOURS! WE WERE CONSTANTLY LIED TO eventually I phoned the agent again and stated I would have to report the car as stolen or missing as I had no idea of its whereabouts again I was told no it has been dispatched. 2 hours and 45 min later the car arrived had we been on a long haul flight I cannot imagine how we would have been DO NOT USE THIS COMPANY
September 29, 2017

Mrs N Abbasi

Everything fine except on my return I have wait at the collection point 45 minute even I confirmed that I have no baggage and I am outside airport and passed all check out. Despite they took half hour to deliver my car.
September 16, 2017

Mr S Lorente

I have used this company twice and zero problems. I recommend it. Thank you.
September 14, 2017

Mr Brian Mcshane

Good service - but a 15 minute delay experienced during drop-off.
September 12, 2017


Ok with drop off but total rubbish when we returned . Had to wait 30 minutes outside airport after ringing them -met by a man who never spoke , was cover in tattoos all over his hands , never apologised or checked car with us- there is better meet and greet can use at Manchester other than these unprofessional amateurs
September 12, 2017

Mr D Holmes

Excellent communication and absolutely simple. Will definitely use again.
September 8, 2017

Mr J Middleton

Cracking service drivers very nice and polite.would have no hesitation in using again will be on our next trip away an would recommend to people thanks
August 22, 2017

Lindsey Merifield

Used at Birmingham Airport 5th - 12th August and found the experience excellent. Could not fault the speed of handover of the car when dropping off and the delivery back to Valet Parking on arrival once collected bags. The only thing I'd recommend would be to improve the professionalism of the call answerers when you ring the mobile to arrange drop off and collection as they don't fill you with confidence that they are a legit set up and I think this would increase business. Would definitely use again.
August 13, 2017

Karen Hobson

First time we've used meet and greet and chose Premier due to price (which was less than park and ride) and couldn't fault them. Excellent start and end to our holiday. Will happily use them again and definitely recommend them. Friendly driver and efficient service. Great value for money.
August 6, 2017

Mrs A Burgess

Excellent service from the staff answering the telephones to the drivers - everything worked and it took the hassle out of airport parking for me. I will certainly use this service again - and it was cheaper than parking the car yourself and getting the courtesy bus to the terminal!
August 5, 2017


V good when departing, less so when we arrived back at Manchester Airport. We were asked to call after bag collection, and then advised our car would be a 15-20min wait - no show. Called again and advised another 15min wait!!!! Too long, not great service.
July 29, 2017

Mrs K Ball

Absolutely flawless service. Will definitely recommend to others and use again .
July 10, 2017

Mr A Sanchez

Amazing service for a great price
July 10, 2017

Dr N Bradley

Had to wait a few minutes (about 10) for the driver on arrival and when we came back we were told 15 to 20 mins so thought we had time for a quick loo trip and to grab a "to go" coffee for the journey but they phoned after about 10 mins to say they were there and waiting! I guess it's difficult for them to gauge the traffic around the airport so can't really complain! Would recommend and would use them again!
June 23, 2017

Christopher Hill

Very easy drop off and pick up outside the terminal
June 13, 2017

Jeremy Bird

Couldn't fault the service and price. Will definitely use Premier Meet and Greet again.
May 30, 2017

Mr C Nuttall

Fantastic will definitely use again.
May 29, 2017

Mr R Buckley

Brilliant service. Drivers polite and helped unload/load luggage. Timing precise. All round perfect and cannot be faulted. Thanks. Will always use for future parking.
May 28, 2017

Mr S Faulkner

Have used this company twice now and they have been faultless both times. Excellent service and really friendly efficient drivers. Will use again.
April 8, 2017

Mr K Robson

Excellent service. This is actually meet and greet unlike official meet and greet at airport where you have park then hand keys over a desk.
March 26, 2017

Mr K Grimley

Drop off was very good. Return waited about 10 minutes for car and the driver didn't want to help. We did leave a note asking that the radio was not to be messed with, it was.
March 17, 2017

Mr M Brewer

Very good
March 13, 2017

Mr K Franks

The drop off and return were both very quick and efficient with both of the driver's really polite. We would certainly use again
February 28, 2017

Mr T Ryan

Service was excellent will use again
February 23, 2017


Can't fault the service, having used them many times. However based on my most recent experience, suggest you don't leave valuables in the vehicle, because it proved too much temptation for someone. Sad really.
February 12, 2017