VIP Parking - Meet and Greet

Directions

Please check your booking confirmation for details.

Please follow signs to your drop off terminal. The post code for Manchester Airport is M22 5YA.

Arrival procedure

Please check your booking confirmation for details.

It is important that you contact the car park on the number on your confirmation when you are 10-15 minutes away from the airport, to inform them of your arrival at the airport. The airport will issue a £25.00 fine if you are over 10 minutes in the drop off bays.

There is a fee to enter and leave the airport of £4.00 each way (total £8), to be paid by the customer.

Return procedure

Please check your booking confirmation for details.

On your return, please only call the vehicle collection number the number on your confirmation once you have collected all your luggage and the driver will advise you where to meet.

There is a fee to enter and leave the airport of £4.00 each way (total £8), to be paid by the customer.

Security

The secured compound is located approx. 3 miles from the airport. It is equipped with electric gates and CCTV cameras.

Where are the cars parked

In the parking compound in Hale.

Total number of spaces at this car park

200.

Hours of operation

24 hours a day, no restrictions.

Additional information

VIP Meet & Greet is a private car park, it is not part of Manchester Airport Group.

You will be required to leave your keys.

Any extra hours will be charged by the car park on return.

There is a fee to enter and leave the airport of £4.00 each way (total £8).
All customers will need to pay the chauffeur £4 on arrival to cover the exit fee from the terminal in their vehicle. On return, you will be met by the chauffeur and taken to your vehicle. You will then be given the exit token and you will have to pay at the pay station prior to exit.

The time you have booked on your booking confirmation, is the time the chauffeur will be expecting you to arrive at the airport. If you are going to be late or early, please call VIP and let them know.

Late Returns: If your return is delayed and you park for longer than you have booked, extra days parking will be charged at £5 per day or part day after your booked return date.

Early Returns: If you are returning ahead of schedule, please telephone VIP Parking ASAP. They must have 24 hrs notice (or as much notice as possible) so that they can make sure the vehicle is ready and you are not kept waiting on your return. There is no refund for unused days.

Motorbike parking

Not available.

Park Mark award

This car park does not hold a Park Mark award.

Dealing with customer complaints

All customers are given a vehicle inspection form, indicating the condition of the vehicle, fuel and mileage. If there is any reason for complaints it is dealt with by the owner/ Managing director.

Drivers working for this car park

Average driver age

35-50.

Driver training

All drivers must hold a clean licence. In-house training on how we operate, and customer service training are provided.

Are all drivers police checked

No.

Driver uniform

All drivers wear a uniform of black and orange polo shirt, and black trousers.

A typical driver will be

Polite, good at time keeping, a friendly face. They are expected to be competent, co-operative, and give clear instructions.

How the workflow is managed

The company operates from their short stay car park. It's essential for passengers to pass correct details for return flight so that car park representatives can keep track on flights in order to deliver the cars back in good time (weather and traffic permitting).

Does the car park use self-employed drivers

No.

How can a customer be assured their vehicle won't be used for unauthorised purposes

A vehicle inspection form is used by this car park, which shows the mileage. The car on return shouldn't have done any more than 15 miles.

Driver insurance

All drivers have are insured with Jockey Insurance Road risk.

Other services offered

Valeting.

VIP Parking - Meet and Greet reviews

Our average review score for VIP Parking - Meet and Greet is 4.5 from 290 reviews.
5
Mark By

Having recently returned from my holiday in Corfu with my partner and our 3 children I would certainly use this meet and greet service in the future.Indeed I do not hesitate in recommending them. They were easy to contact,reliable and transparent when it came to their fees. Mark Baxendale
August 13, 2019

1
Caroline Preston

Booked our car parking with Manchester VIP meet and greet, had used before and despite being a bit 'rough around the edges' service wise they'd been okay. So we return from holiday around 8am from a long flight, call the service number, starts looking around the car before taking the keys and we realise the car Tyre is completely flat! How has he driven it all this way not knowing the tyre was flat, where was it stored etc etc...so the drop of driver who by the way left our car parked across two disabled bays in a car park that charges £25 an hour and says, don't worry about the £4 exit fee can I leave you to deal with this as I have another person on your flight to pick up!!! So we were left there in January at the airport at 8am with a completely flat tyre. Thankfully, a local taxi driver gave us some tyre foam which was enough to get us to the garage but god help us if we'd arrived at a later or earlier time. When I rang the Manchester VIP office he offered me free parking and a valet that never materialised....I complained to Look4Parking.com and they said they couldn't do anything because tyres weren't covered!!!! DO NOT USE THIS COMPANY AS THEY WILL DO ABSOLUTELY NOTHING TO HELP IF YOU HAVE A COMPLAINT AND DO NOT USE MANCHESTER VIP PARKING AS YOU ARE DEFINITELY NOT A VIP TO THEM. SHOCKING SHODDY SERVICE BY BOTH COMPANIES, SPEND A BIT MORE AND GET A BETTER SERVICE.
March 26, 2019

5
Claire Precious

Fantastic service with friendly helpful staff. I would definitely use this company again!
February 20, 2019

5
Angela Knights

Great service, will definitely use this company again. Courteous and helpful staff.
February 5, 2019

5
Sonya Johnson

Very professional service , no problems whatsoever, would definitely use again
February 4, 2019

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