You will be met at the airport and your car will be taken to the secure car park by an insured driver, then delivered back to the terminal ready for collection on your return.
Transfers from airport
Transfers do not apply for this service, as you will be met at the Terminal itself.
VIP Parking – Meet and Greet
VIP Parking – Meet and Greet is an independent 24-hour valet parking service where a chauffeur meets you at Manchester Airport and takes your car to a secure off-airport compound. Call VIP around 15–20 minutes before reaching the airport, drive to the instructed meeting point at your departure terminal and hand over your keys. An insured driver then takes the vehicle to the company’s secure parking compound in Hale, approximately three miles from the airport.
The main advantage is that you drive directly to the airport rather than travelling to an off-airport car park and taking a shuttle. On your return, collect your luggage, call VIP and follow the driver’s instructions to the meeting point where your vehicle will be returned to you.
Why choose VIP Parking – Meet and Greet?
Meet at the airport: drive to the terminal meeting point rather than taking a shuttle from a remote car park.
Staff parking: leave your keys with the chauffeur and an insured driver parks the vehicle for you.
24-hour operation: the service operates around the clock.
Secure storage: vehicles are kept in a private compound with electric gates and CCTV.
Vehicle inspection: the handover record includes details such as mileage, fuel level and the condition of the car.
Returned to the airport: the vehicle is brought back for collection after your return flight.
How does VIP Parking compare with T2 Meet & Greet – P1?
Both services allow you to leave your keys and walk to Terminal 2 without using a shuttle. T2 Meet & Greet – P1 is Manchester Airport’s official product, with a dedicated handover area around 1–3 minutes from check-in. VIP is an independent service where a chauffeur meets you at the airport and takes the vehicle to an off-airport compound.
Choose VIP when its live price makes the independent valet service attractive. Choose T2 Meet & Greet if you prefer an official Manchester Airport product with a permanent handover facility beside Terminal 2.
How does VIP Parking compare with Drop & Go Express – P10?
Both involve leaving your keys and having an insured driver park the vehicle, but the arrival process is different. With VIP, a chauffeur meets you at the airport. With Drop & Go Express – P10, you drive to the official P10 car park, hand over the key and then walk approximately 1–2 minutes to Terminal 3.
For Terminal 3, choose VIP if you prefer a chauffeur handover at the airport meeting point. Choose P10 if you prefer an official Manchester Airport product and are happy to drive to the dedicated car park before walking to the terminal.
How does VIP Parking compare with Drop & Go – P16?
Both services take responsibility for parking the car after you hand over your keys. Drop & Go – P16 is an official airport product where you drive to a dedicated car park; Terminal 3 is around a five-minute walk away and Terminal 2 passengers use a shuttle. VIP instead arranges for a chauffeur to meet you at the airport and take the car away for secure storage.
Choose VIP when terminal handover is the priority. Choose Drop & Go when you prefer an official airport-operated product and its live price makes the extra parking-to-terminal stage worthwhile.
What happens when you arrive?
Call VIP approximately 15–20 minutes before reaching Manchester Airport and follow the instructions provided for your departure terminal. A chauffeur wearing the company uniform will meet you at the agreed location. The vehicle details, mileage, fuel level and condition are recorded before you hand over the key and continue to check-in.
What happens when you return?
Collect your luggage and clear customs before calling VIP. The driver will tell you where to meet and will bring the vehicle back to the airport. Check the car before leaving and follow the instructions supplied with your booking for any airport exit or access payment.
Important things to know
VIP Parking is an independent operator and is not part of Manchester Airport Group. You must leave your car key with the chauffeur. Airport drop-off and collection charges are additional to the parking service, so check your booking confirmation for the current amount and payment instructions. If your arrival time changes, contact VIP because the chauffeur will be expecting you at the time shown on the booking.
If you return earlier than booked, give VIP as much notice as possible so the vehicle can be prepared for collection. Additional parking charges may apply if you return later than your booked date. Motorbike parking is not available.
Directions
Please check your booking confirmation for details.
Please follow signs to your drop off terminal. The post code for Manchester Airport is M22 5YA.
Arrival procedure
Please check your booking confirmation for details.
Before you arrive: Call VIP Meet & Greet on 07818205594 when you are 15-20 minutes away from the airport.
Upon arrival: Proceed to the departure area of your terminal.
Meet & Greet: A chauffeur in a black and orange uniform will meet you at the departure area.
Documentation: You will receive a receipt with your travel details, car information (fuel amount, mileage, and condition), all based on the information you provided
Charges: Remember to pay the drop off charges to the Meet & Greet driver.
Return procedure
Please check your booking confirmation for details.
On Return: Upon arrival at Manchester Airport, proceed through customs and collect all your luggage.
Meet & Greet: Once you've collected everything, call the duty mobile on 07818205594 where a driver will then guide you to the meeting point where you can collect your vehicle.
Final checks: Before setting off, you have the opportunity to check your vehicle.
Charges: Finally, remember to pay the exit charges before midnight the following day.
Security
The secured compound is located approx. 3 miles from the airport. It is equipped with electric gates and CCTV cameras.
Where are the cars parked
In the parking compound in Hale.
Total number of spaces at this car park
200.
Hours of operation
24 hours a day, no restrictions.
Additional information
VIP Meet & Greet is a private car park, it is not part of Manchester Airport Group.
You will be required to leave your keys.
Any extra hours will be charged by the car park on return.
There is a fee to enter and leave the airport of £5.00 each way (total £10.00).
All customers will need to pay the chauffeur £5.00 on arrival to cover the exit fee from the terminal in their vehicle. On return, you will be met by the chauffeur and taken to your vehicle. You will then be given the exit token and you will have to pay at the pay station prior to exit.
The time you have booked on your booking confirmation, is the time the chauffeur will be expecting you to arrive at the airport. If you are going to be late or early, please call VIP and let them know.
Late Returns: If your return is delayed and you park for longer than you have booked, extra days parking will be charged at £5 per day or part day after your booked return date.
Early Returns: If you are returning ahead of schedule, please telephone VIP Parking ASAP. They must have 24 hrs notice (or as much notice as possible) so that they can make sure the vehicle is ready and you are not kept waiting on your return. There is no refund for unused days.
Motorbike parking
Not available.
Dealing with customer complaints
All customers are given a vehicle inspection form, indicating the condition of the vehicle, fuel and mileage. If there is any reason for complaints it is dealt with by the owner/ Managing director.
Average driver age
35-50.
Driver training
All drivers must hold a clean licence. In-house training on how we operate, and customer service training are provided.
Are all drivers police checked
No.
Driver uniform
All drivers wear a uniform of black and orange polo shirt, and black trousers.
A typical driver will be
Polite, good at time keeping, a friendly face. They are expected to be competent, co-operative, and give clear instructions.
How the workflow is managed
The company operates from their short stay car park. It's essential for passengers to pass correct details for return flight so that car park representatives can keep track on flights in order to deliver the cars back in good time (weather and traffic permitting).
Does the car park use self-employed drivers
No.
How can a customer be assured their vehicle won't be used for unauthorised purposes
A vehicle inspection form is used by this car park, which shows the mileage. The car on return shouldn't have done any more than 15 miles.
Driver insurance
All drivers are fully insured.
Other services offered
Valeting.
VIP Parking - Meet and Greet reviews
4.7/5 from 302 verified reviews
These are reviews of VIP Parking - Meet and Greet from customers who
booked through Airport Parking Shop and were invited to review their car park after their
parking stay had finished.
After a parking stay booked through us has finished, we email the customer an invitation to review the car park they used.
Reviews can only be submitted with a valid booking reference, so every review shown is from a verified booking.
We publish positive and negative reviews alike, and reviews are never edited. See our review policy for details.
These reviews are about individual car parks. Reviews of Airport Parking Shop as a service are collected separately, via Trustpilot.
Click a rating to filter reviews:
5
IF
Ian Farrington
Excellent service.
Verified booking 30 Nov 2021
5
WA
Wilf Aspray
Found it a total breeze and would use again
Verified booking 7 Nov 2021
5
RM
Russell Marriott
Brilliant service, prompt,easy and polite, great value for money.
Verified booking 25 Oct 2021
4
KH
Keith & Melanie Hennessy
We've used various Manchester based meet & greet providers but this company appear to have the most professional, well organised team who are determined to ensure you have a smooth car parking experience.
We called 15 minutes prior to our arrival and were given directions as to where the representative would be. We arrived and after double checking all inbound flight information, a quick once over of the car; we continued on our travels. The only thing to remember here is to have £5 cash to handover so that the rep can exit the airport (might be easier if this was added to the overall booking and refundable if a booking had to be cancelled).
We have a 1 hour delay returning to Manchester but the driver was already aware as the team keep an eye on arrivals and plan around landing times. We collected our bags, phoned the driver and walked out to find him. No hassle at all! We walked over to the car collection point, just as the driver was pulling into a space!
Additional feedback;
- prices are reasonable and comparable to other providers
- drivers are professional and easy to spot in their orange/black t-shirts
- remember to have cash on hand for airport entry/exit for driver collecting car
A few considerations to further improve the service;
- offer transfer of booking if travellers unable to travel
- include carpark fees so that traveller knows exactly how much meet & greet service costs
- introduce an app for quick and easy access to booking, updates etc
- share drop off/pick up points for each terminal in advance so that the traveller is fully informed
All in all; a great service!
Verified booking 26 Jul 2021
5
ES
Ed Stentiford
The service was excellent and very polite. In my case in particular I was made to fully appreciate how good they were. We returned home and cleared baggage at about 1.15 in the moring, I phoned VIP and got hold of a member of staff who was in bed as he didn't think they had any pickups at that time in the morning. He was coreect and I had given the following day as my arrival back in Manchester. The man I talked to on the phone was very understanding, got out of bed, went to the yard to collect my car and was with us within 45 min from my call. I think I would not have been in the best of moods if this had happened to me but the man from VIP was fully understanding, very polite, and very good to deal with.
I would recommend VIP at the highest level to anyone. We used them following the excellent experience my daughter had had using their service.
Verified booking 1 Jul 2021
5
AC
Andy Cuddeford
Brilliant Service wouldn’t hesitate to use again
Verified booking 12 Dec 2020
5
JP
Joanne Pullan
Will definitely use again
Verified booking 28 Sep 2020
4
JD
Jonathan Dimsdale
On arrival, we were met on time, despite being early, and the handover was totally professional. Despite there being a muddle on our return date and time, the car was returned only keeping us waiting for about 15 minutes. We would definitely use this firm again and would recommend them. I have to disagree with the previous comment as all directions and instructions were perfectly clear.
Verified booking 12 Sep 2020
2
CM
Charles Main-Brackenridge
I was appalled when leaving the car at the way I was dealt with. I had some difficulty finding the leaving point and had to ring for information, first I was grumbled at because I was supposed to ring 15 minutes before then was brusquely given directions. I still was having difficulties so had to ring the number back again whereupon I was given instructions again. I have to say at the end of 'both' conversation I was subject to his swearing to someone, presumably in the office, about 'idiots'. I do not know if he was commenting on me or continuing some other conversation but either way I do not expect to hear that from anyone!
On arrival the person accepting the car was abrupt and rude, I mentioned that I thought you really needed more signs as I found it very difficult to find and his, slightly aggressive/condescending response, 'There are plenty of signs for anyone to get here'...even were he right, which I don't think, he could/should have been more agreeable without agreeing with my comment...I was not, after all, critiquing him personally but the signage.
Collecting my car was fine, the delivery was quick and full instruction given for exiting the are...no problem
It is unlikely I will use this company again as I do, rather, expect to be met with courtesy rather that aggressive foul mouthed staff!
Verified booking 8 Sep 2020
5
IO
Ian Orrick
Excellent service - first time we’ve used Manchester airport. The service was brilliant - we will definitely use it again.
Excellent service.
Verified booking 30 Nov 2021