VIP Parking - Meet and Greet


£ 23.05
last 7 days
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Directions

Please check your booking confirmation for details.

Please drive straight to the terminal where you are flying from.

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Arrival procedure

Please check your booking confirmation for details.

Please call the car park when you are 10-15 minutes away from Manchester airport to confirm the arrival time to the driver. Head to the terminal where VIP Parking full uniformed driver will meet you and give a full receipt for your vehicle.

Average mileage expected to be done on your car is 6 miles, no more than 15 miles.

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Return procedure

Please check your booking confirmation for details.

Please call the car park when you have all your luggage and cleared customs. Your car will then be returned to you.

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Security

All our drivers are fully insured to drive your vehicle, when your car is collected our driver will take it to a fully secure and insured compound, where your car will remain until your return. The car park is equipped with CCTV and security fencing. The car park is regularly patrolled and is located close to the Airport.

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Where are the cars parked

In the parking compound in Hale.

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Total number of spaces at this car park

200.

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Hours of operation

24 hours a day, no restrictions.

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Additional information

As long procedures are followed correctly, average waiting time is 10-15 minutes. VIP Meet & Greet is a private car park, it is not part of Manchester Airport Group.

Any extra hours will be charged by the car park on return.

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Motorbike parking

Not available.

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Park Mark award

This car park does not hold a Park Mark award.

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Dealing with customer complaints

All customers are given a vehicle inspection form, indicating the condition of the vehicle, fuel and mileage. If there is any reason for complaints it is dealt with by the owner/ Managing director.

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Drivers working for this car park

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Average driver age

35-50.

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Driver training

All drivers must hold a clean licence. In-house training on how we operate, and customer service training are provided.

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Are all drivers police checked

No.

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Driver uniform

All drivers wear a uniform of black and orange polo shirt, and black trousers.

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A typical driver will be

Polite, good at time keeping, a friendly face. They are expected to be competent, co-operative, and give clear instructions.

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How the workflow is managed

The company operates from their short stay car park. It's essential for passengers to pass correct details for return flight so that car park representatives can keep track on flights in order to deliver the cars back in good time (weather and traffic permitting).

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Does the car park use self-employed drivers

No.

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How can a customer be assured their vehicle won't be used for unauthorised purposes

A vehicle inspection form is used by this car park, which shows the mileage. The car on return shouldn't have done any more than 15 miles.

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Driver insurance

All drivers have are insured with Jockey Insurance Road risk.

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Other services offered

Valeting.

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Distance to airport

This service operates from the departures area outside terminals 1, 2 and 3, but your car is stored away from the airport.

Transfers from airport

Transfers to not apply for this service, as you will be met at the Terminal itself.

VIP Parking - Meet and Greet reviews

Our average review score for VIP Parking - Meet and Greet is 4.8 from 223 reviews.
5

"Simple, efficient process, on time and friendly staff. I will use again."

June 26, 2017
5

"An excellent service. Staff from Park and Go were waiting at departures ready to collect the car when we arrived at the airport for departure and on our return from holiday, the car was ready for collection by the time we exited the airport building.
Many thanks."

June 25, 2017
4

"Was very pleased with the service we received when leaving and collecting our car from Manchester Airport. We were earlier than we thought when arriving and leaving, and therefore had to wait for the driver to collect and return our car - but that was no fault of the company."

June 24, 2017
5

"Excellent service, will definitely recommend and use again. 10/10"

June 19, 2017
5

"excellent customer service skills, fast and efficient"

June 16, 2017

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