Manchester Jet Parks 1 reviews
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Here are some comments that our customers have made about Manchester Jet Parks 1
Arrived there on a very wet day; it was full of puddles and trying to find a space was a real challenge. You cannot see the end of the rows to locate spaces. With all the money they are making they could at least tarmac the area and have an electronic system to allocate spaces.
March 27, 2019
Booked for a weeks holiday in February. Online booking process Ok but on arrive the APNR didn't recognise the car - or others in the queue stretching back into the approach road, so had to reverse and shuffle around with a queue waiting. Speaking to the attendent this is apparently a regular problem (as confirmed by the bus driver). The parking area isn't on hard standing - just mud: few spaces available so had to park surrounded by water and impossible to drag the cases through this to the road. Waited in the rain and first bus was absolutely full. The bus lurches through endless corners into the complex of new buildings around the terminals, and standing surrounded by luggage with people struggling to get off from one terminal stop to the next isn't pleasant. Overall a fairly miserable experience at the start of the holiday. Just not good enough: can't recommend it and won't use again. Another reason for not choosing Manchester airport, which is now a poor advert for visitors arriving from elsewhere.
February 17, 2019
I would never recommend this company for car park bookings after reading all the reviews on here. I believe it is very hard to find and the condition of the car park is not great standards with no lightening and huge potholes that are very easy to damage your car. The actual transfer to the airport is leaving customer very stressed with regards to the timing of their fights.However. now to speak about my experience after booking online and receiving my confirmation to find out it was booked for the date I done the quote as the site had auto filled today's date. I then contacted the company by email and heard nothing when trying to find a contact number. This was also found difficult and I could only find a mobile number the gentlemen on the phone said to send an email of cancellation, then to find we got an email back to say we needed to give 3 day cancellation notice. I was not able to do this as their site had auto filled in the date I done my quote and not for my holiday now two weeks on and still no further forward, I have spent �70.49 for nothing as I never used the parking as it was out of date as soon as it was confirmed. And now they are not willing to give a refund for the error on their part, this company is such a rip off I would highly recommend you to stay clear of this company and take your business to someone with better standards and who treats their customer better and with more respect.
August 1, 2018
booked to park in Jet parks 1 for 6 days as it looked like it offered value for money.
on the morning of our trip from Manchester airport we set off to find the car park and that was a challenge as we could not find any signs to direct us to JP1. we stopped and asked someone and he directed us to the airports within the airport itself so was a waste of time, finally found a policeman and he directed us. at the turning off from the main road there was no signage to tell anyone this was the way to go.
even the the postcode on our satnav did not recognise it.
when we did get to the car park we drove upto the barrier and it let us in and it took a while to find a space as the paces are not marked out so people just abandon thier cars. finally found a space and went to catch a bus.
that took 20 minutes for one to turn up and the drive to terminal 1 was a nightmare, as it would of been quicker to walk.
coming back was easier and drove up to the barrier and off we went.
not sure if this car park is patrolled but the car next to us looked like it had some new scrtaches dwon the side of it.
June 18, 2018
We arrived early morning and waited only a few minutes for the bus. Coming back bus was about five minutes. Excellent service and would definitely book jet parks again.
May 30, 2018
The price and ease of booking was good, but the condition of Jetpark 1 was really poor. Massive potholes, not easy to find spaces, spaces were gravel. When we returned to find the car the place was almost flooded, and to get to our car with two big suitcases the entrance to the bays had deep puddles that we had to try and find a way through between cars, leaving mud and wet on our shoes and cases.
Very poor, I would have expected more.
April 10, 2018
Good entrance and exit to the car park. Only down side bus collection and drop off waiting too long, limited room.
March 30, 2018
On return trip from America , My family were confronted by nasty old bus driver whose first words were " IS THAT YOUR CASE ? WELL GERRIT ON THE BUS IM CLOSIN THE DOORS " to which he then drove erratically with no thought for the safety of small children on board !!! Is it any wonder the British have a BAD reputation with attitudes like this !! I WILL BE TAKING THIS FURTHER AS I HAVE THE BUS NUMBER , TIME & AND PICTURE IF THE SAD DRIVER,,, never using them again and will suggest to all friends and family not to either.
November 8, 2017
Arrived at Jet Parks 1 to find the only space available was in deep water. Forced to park on corner to catch flight. Returned to find car moved without any warning. Three attempts to contact them ignored. Poor experience
October 20, 2017
Terrible service and not worth the money.Bus drivers are unhelpful and the service is so slow that it adds a good hour on to the job of getting into the airport or leaving it.Buses are usually full so you wait ages to be picked up and then dumped in the car park by staff members who are not familiar with the lay out of the car park.When you complain you receive a reply saying that you had parked in a staff area which had i had not.they just take your money and could not care less about the service provided.
September 1, 2017
OK, Dropped of disabled person at Terminal 2, went to look for Jetparks1. Went back to motorway and tried to follow instructions. :At roundabout take first exit to T2, First exit is T1&T3. so we went for T2 as that was where we were flying from.ended up on the long stay car park, reversed out because barrier camera did not recognise number plate' wrong car park'.drove around the area including station and hotel but could not find Thorley Lane. After some frustration drove back up to the roundabout and took the first exit, sighnposted T1&T3. on the left was Thorley Lane. Turned in to Jetparks 1, pulled in behind a BMW, barriers not working. BMW needed to reverse out, so i reversed out to enable the BMW to clear the bollards, I reversed into a sighnpost causing minor damage to my car,getting very frustrated now. Took a while to find a parking place on the rubble they call a car park. Waited at the Buss Stop for 1/2 hour. when the Bus finally arrived, it took us on a tour of the airport past terminal 1 and terminal 3, Remember i have a Disabled Pensioner waiting in the airport. on return to uk, went to jetparks 1 to retrieve my car, at the barrier car not recognised, had to press the call button so speak to someone to get the barrier raised. Obviously i will not be using this service again, as its only �36 each way for a Taxi. why do the instructions say exit the Roundabout towards Terminal 2. Very Poor indeed, now ive to get the car repaired very much
July 22, 2017
My first time using the service and I was impressed by how efficient the system works I haven't any suggestions for improvements please keep up the great service thanks
July 21, 2017
Cost us our holiday. Scanner broken so delayed getting into parking area, no spaces so further delay, no buses for 20-30 minutes so even further delay. Ended up being too late to check in so no holiday. Not happy
July 18, 2017
Worked really well, no problems at all. Would definitely use again.
October 22, 2016
Bus service not great for park 1 waited 20 min and then bus came and drive pass us X
July 17, 2016
Great Service, and when I had a query the phone was answered promptly and reassuringly!
July 12, 2016
Have just returned from a family holiday which we booked your car park for 11 nights (Jet Parks 1). We had no problem with the number plate recognition whilst gaining access at 4am or leaving on our return. The shuttle buses ran regularly and got us to and from the terminal as required.
This is the second time I have used your services and look forward to the next time.
July 10, 2016
Airpark was full so we were directed to park in multi storey in the airport itself. Brilliant.
June 13, 2016
I have used this site before when it was called something else years ago,but now with ANR instead of tokens it is as you say (a breeze).
On our return the driver dropped us off at the row our car was parked on instead of one of the bus stops,as we were sort of inbetween most helpful!.
May 30, 2016
Very bad experience. When we arrived from our trip, they had moved our car from the place that we had left it. We had to be in the cold looking for the car. Eventually a help car came to help us, because they didn't know where was the car. They could had sent an email warning us about this situation. So, it was our first and last time using this park.
February 7, 2016
Car park is fairly good but customer service is DIRE!!!!
If you have a problem, even if they caused it they will happily charge you premium rates to chat.
If you eMail their customer services then they do not reply.
A very negative experience.
February 3, 2016
Easy to find with satnav and postcode. Reg plate recognition entry was simple. Bus to airport arrived straight away and was quick despite going to other car parks and terminals before ours. If our time had been tight might have been worried. Bus stop close to terminal exit and not a long wait and quick return to car. Again reg plate recognition made exit easy. Overall a pretty good experience given we were unfamiliar with the airport and a reasonable price. Will use again.
January 23, 2016
Waiting for bus 25 min plus travailing 17 min. On description was bus going every 15 min and by bus 5 min. Very disappointED!
October 23, 2015
Everthing as described on the website no problems encountered overall I would recommend to anyone
September 28, 2015
When returning to collect my car I had to walk through about 2 inches of rain water to get to it. At the price I was charged I believe the car park should have a bettor surface.
September 16, 2015