Liverpool Long Stay Parking reviews

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Here are some comments that our customers have made about Liverpool Long Stay Parking

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"I will never fly from Liverpool Airport again purely because of VCS. Liverpool Airport itself was quite good just let down by the car park con men. The car park management company VCS issue parking charge notices for the slightest misdemeanour. Even when you have booked and paid and there are no spaces left in Long Stay. I was in a bay but not completely within the white lines. I was parked between 2 cars that were already present but they were parked over my bay. I caused no obstruction and was in a designated bay. No other space was affected by my parking. No loss to LJLA. £100 PCN. Wake up LJLA you can't keep treating your customers like dirt and expect them to return. There is another slightly bigger Airport in Manchester which I will now use. LJLA probably end up like Blackpool Airport."

August 15, 2018

"Paid £42 to park for a 5 night stay. Arrived at the car park at 345am (very dark) ... parked inbetween 2 cars. Arrived back to find a PCN for £100 (reduced to £60 if paid within 14 days). Absolutely fuming. No signs in front of where we parked saying no parking. Apparently there was marking on the floor but these couldn't be seen at the time we parked. Put me off flying from there again"

June 30, 2018

"Good location and decent prices 6"

May 22, 2018

"Pre booked and the system worked well to gain entry.

Exit is a nightmare. Whoever decided on the locations of the exit signage was clearly on drugs as you end up going round and round and round (magic roundabout...?).

Had to guess in the end and eventually found 2 signs pointing at each other!"

January 17, 2018

"Paid and prebooked online for the week. Turned up early Sat morning, barrier no problem. Told to park in certain zones, Drove round for 20 minutes along with a dozen others all hunting for spaces. None at all. Due to miss our flight we, along with many others, were forced to park on verge (no obstruction). Came back to find a parking ticket - as did at least another 30 cars who had been forced to do same thing. Complaints were replied to saying there were 1000 plus spare spaces on that day. Absolute lie. Fuming."

September 19, 2017

"Perfect. Will use it again with, no doubts."

September 10, 2017

"We had a problem on leaving when the ticket machine flagged we owed £144 Had to ring for assistance and once we produced paperwork the barrier was lifted."

September 9, 2017

"Please be aware that prebooking, and prepaying for this car park does not guarantee you a parking space. We witnessed many, many people having to abandon their cars literally anywhere, all of which recieved £60 parking ticket !! On our return the exit barrier would not open as apparently we owed £95 !!"

August 29, 2017

"I prebooked my space and on arrival found the car park was completely full. I drove round for about 20 minutes and then decided to park on a kerb at the end of a row as many others had had to resort to. I was not blocking anybody in or causing any obstruction or hazard. When I came back from holiday I had incurred a fine of £60, sorry they call it a parking charge notice, not a fine! I have appealed but heard nothing yet and I emailed Liverpool Airport and they told me that at the time I was searching to park there were 609 available spaces - what a whopper that seems to be! If that were the case why were almost all of the kerb spaces taken up, who incidentally all received the same fine? Also, how come I couldn't find one of the spaces? I rang Airparks too to complain but have heard nothing back from them either yet. The treatment of the public here is a disgrace and I would recommend that people find alternative parking in future. It seems that they are out to fleece us as much as possible - I am disgusted by them!"

August 22, 2017

"Booked 7 months ahead. Easy to find the car park, but we were directed to an area with no parking spaces. There were several other cars unable to find a space and eventually we all resorted to parking on raised areas at the edge of the parking bays, which were not obstructing any other vehicles. It seemed like the only thing to do as there were no staff to assist and no signage pointing to overspill car parking.
Returned from holiday to a parking ticket. We weren't alone as several other cars nearby also had tickets.
I complained to the airport, but they couldn't have been less interested. They say there were 800+ spaces in a different parking zone, though they didn't explain how we were supposed to know that or how we were to get there without exiting the car park we were in.
The airport itself is very good, but we will never use it again because of the parking situation. It feels as if we were lured into parking outside a prescribed space and then heavily punished for doing so."

August 8, 2017

"Could not have gone better short distance to airport front door easy parking and collection made mistake on arrival back one phone call resolved and new instructions arrived within the hour would recommend to anybody first class service 9"

July 31, 2017

"They overbook the car park at the airport. Paid £40 for a week. On arrival no spaces at all, after driving around for an hour had to park at end of a bay, as did lots and lots of other cars. I wasn't obstructing anyone. On return had a parking ticket as did about 30 other cars. If the car park is over booked they should tell you so you can park in different car park like park and ride! Will never use that car park again, so be careful you don't miss your flight looking for space, think this is how they make more money by not having any spaces then giving you a parking ticket. Totally disgusting!!"

July 12, 2017

"Purchased a ticket for £28 prior to travel. The car park was full after driving around for 15 minutes had to park on the grass verge, causing no obstruction. Returned to find an additional £60 fine. Not a good service."

July 11, 2017

"We never normally fly from Liverpool but this car park was recommended to us. It was a bit confusing when we arrived didn't know what barrier to go to but then after taking the correct guess we found a parking space easily.
I would recommend myself now."

June 1, 2017

"Straight in - straight out - no hassle."

April 2, 2017

"staff at purple parking excellent when changing my car details , able to park the vehicle easily although the car park was very full"

March 5, 2017

"Very smooth procedure"

March 4, 2017

"So quick and easy will use again and recommend to others"

February 23, 2017

"We feared we would incur additional charges with our plane being 5 hr delayed and was wonderfully surprised when we weren't."

November 28, 2016

"The number plate recognition system worked brilliantly both at entrance and exit so all we needed to do was walk to the car"

September 21, 2016

"No real problems apart from sign posting for the designated are off the main roundabout and the exit signs are a bit confusing but I would definitely recommend them"

May 23, 2016

"Really easy, even to change vehicle details. No fuss, competitive price."

May 14, 2016

"Without luggage the journey from where we had to park to the terminal took 10 minutes not the 1 minute claimed. It may be that the zero was inadvertently left off off but somehow I doubt it. I would NOT recommend you to friends."

September 24, 2015

"simple & trouble free as usual"

June 4, 2015

"Great service."

January 22, 2015

"Very easy instructions and good service with no problems at all."

November 27, 2014

"I have only ever used this parking company they are very good, will recommend to any one.
On site parking never had any problems, thank you for your good service."

August 22, 2014

"Great service. Easy to find a space even in August. Number plate recognition very easy on arrival and ticket worked on departure from car park. All in all a fabulous service for a competitive price. Would definitely use again."

August 18, 2014

"Liverpool long stay car park is one of the best, literally just park up, lock up and drag your bags across to the terminal with grandma and kids in tow, simplez!!"

August 10, 2014

"After having to park long distances away from airport departures and take a bus this long stay car park was a revalation. First of all it is 2-3 minutes walk away from the terminal, then it is very reasonable price wise. Also the directions sent were easy to follow and totally accurate. When you arrive the barrier sign welcomes you by name, gives you a ticket explaining to take it with you which made me feel secure. Then on exit it is so simple to navigate to the exit and to your route home. It is a pleasure to use, I can't praise it enough."

June 24, 2014