Edinburgh Plane Parking reviews
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Here are some comments that our customers have made about Edinburgh Plane Parking
Our flight was cancelled due to Covid-19. We had booked 3 weeks car parking through FHR. We notified them we would not be able to proceed with the booking and requested a credit against a future booking. FHR refused to offer a credit as said they had already paid Edinburgh airport/ Plane Parking and they were not refunding FHR. I emailed Edinburgh airport and was told FHR were responsible for our booking and to follow up with them. Edinburgh airport's website stated under Covid-19, they were offering a credit note that can be used on a new booking. FHR also stated on their automatic email that they can hold a credit for the full amount of the booking, yet I am still told they cannot offer a credit. FHR have taken our money, offered no service........is this company interested in looking after it's customers - clearly not!
July 1, 2020
Our flights were cancelled due to the Covid-19 crisis but Plane Parking stuck rigidly to their no refund, no change policy and refused to allow us to move our reservation to a future date. I won’t forget about this when I come to rebook.
May 18, 2020
My holiday to Austria was cancelled at short notice. I contacted Plane Parking who gave me an email address for me to request a credit note. The person tried to divert me on to someone else...
previously I have had some great experience at Plane Parking including value for money but this far it’s not been one of them. I’m hoping that you may assist in recovering the situation.
March 21, 2020
Found the parking no problem with the directions came home but had difficulty getting out the barrier had to phone and get my ticket validated I had prepaid so thought it should have been straight forward
December 29, 2019
Very easy to use. No problem. Will use again
December 17, 2019
SP19SJU left for 10 days, first time used plane parking in new location, on trying to exit last night 1730 ish unable to exit, fellow in other lane had same problem but at least his call button worked my exit on LHS didn't, eventually got some action and retrieved ticket, the machine. Indicated it wanted to charge £144, this technology needs to get sorted out. A
So think you could do with another bus stop near the exit barriers.
December 14, 2019
Really superb, friendly drivers and a great price, quick transfer and easy to use. I would definitely recommend.
December 1, 2019
Easy to find and close to airport so transfer quick.
November 30, 2019
first class service easy to find easy to use, will def use again
November 29, 2019
Easy service to use, bus took us to the airport and back without any delays, and it couldn't have been better. Great value and very close to the airport so I will definitely use this again.
November 20, 2019