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EDI Parking Long Stay reviews

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Here are some comments that our customers have made about EDI Parking Long Stay

Showing 1 to 30 of 132 1 2 3 4 5 ...
1

"When my elderly husband & I returned from Faro on Thursday 14 June we were told we had to walk to the long stay car park from the Airport terminal with all our luggage due to an accident on the tram line which happened the previous evening. Although I know these things happen, there should have been sufficient measures put in place to make the transition more efficient. On returning eventually to our car, we had no idea how to exit the car park to be going round in full circles for 10 minutes to finally stop a road worker to be advised we had to follow the transit van to be escorted off the site on to the correct route. Absoluately disgraceful to be expected to just walk back with your luggage with no assistance offered nor have sufficient diversions in place to advise where and where not to go! The very least I would be expecting a full refund."

June 19, 2018
3

"When the car park was closed there was noone to direct people to the right car park, though there were loads of police standing there who didnt know what to do other than tell cars they couldnt get in. If one person was telling cars exactly where to go it would have been so much more helpful. I was just told to go and find another car park and drove around for half an hour to find that the car park i needed to go to was so much closer. I kn9w there were priorities to consider but there were lots of people standing around that could have been much more useful."

June 19, 2018
2

"Booking process very good. Correct car park not clear at all and this needs to be improved. On entering there was no spaces in the entire car park with cars parked on yellow lines and up on kerbs. Drove around for 20 mins, made me tight for my flight, then had to call assistance at one of the stations. Was told I would be offered an upgrade to a car park in the terminal. Found this ok and had been directed to a set of rows that had a few spaces. This was a walk to the terminal which was fine. On return I had called ahead to clarify if I would be able to depart without further charges. Was told to go to barrier and if it didn't lift to call for assistance. Did so, quoted ref no. and was let through. I found it completely unacceptable to be booked into a car park that had zero spaces. I don't need that hassle at the start of a long journey. Won't be using this service and especially this car park again."

June 16, 2018
5

"This is what service you want no issues and handy parking with no fuss , I will be back and will also tell friends & family and my whole experaince"

June 13, 2018
5

"Well how easy was it to access the long stay car park. Excellent what more can I say."

June 13, 2018
3

"Not the cheapest and hard to find a space, but excellent bus service and v close to terminal"

June 12, 2018
4

"Clean parking, no hasstle getting in and out. Easy transportation to the airport with friendly bus drivers."

May 29, 2018
5

"Overall a good experience . Easy to book. A little confusing to find car park if you have not used it before . But I would recommend it."

May 21, 2018
5

"Excellent"

May 16, 2018
2

"Not good, it wasn’t clear which air park was which and the post code supplied didn’t take me to the park. I actually got in but wasn’t sure if I was in the correct park, so came back out. I didn’t realise that you must have automatic number plate recognition for access and exit. When I tried to leave, the machine wouldn’t let me because it said I owed you £170. Your operator did sort this out after a rather stressful conversation on the intercom."

May 14, 2018
4

"Did not realise FHR was an agent"

May 13, 2018
5

"Extremely pleased with how easy the straight forward the whole experience was, couldn’t have went any better. Amazing value. Would definitely use again."

May 13, 2018
3

"Parking was fine but when came back and tried to exit the machine tried to charge me £80. I pushed the button for assistance and the person let me exit so must have been a fault with exit gate"

May 12, 2018
1

"Trying to find a parking space in the Long Term carpark on Thursday 3 May was harrowing, to say the least. After 15 minutes of searching the whole park and avoiding cars parked outside bays, we at last found an attendant who was helpful in guiding us and upgrading us to the Mid-term car park, where we at last found a space to park. We were not sure whether to walk to the departures area or get a bus. So, we returned to the Long term park to station 3 through a gate and caught the bus to the terminal. Whew, what a struggle!

On our return last night (10th) at 3am we collected our cases and headed for the Mid-term car park. We were told that a bus could take us there (is that correct?) however knowing where we parked we decided to walk. Unfortunately the way to the Mid term is not signposted and we became totally lost. After two more attempts we walked back towards the terminal and luckily saw a bus about to leave for the Long Term park, which we took. Thankfully I had remembered where we parked, just through a gateway into the Mid-term park and finally found our car.

On the way out we and another car in front both had to call the assistant to get out of the park and give our details. A further delay. The screen showed that we owed £240!! a worrying surprise on return from a nice holiday! Finally we were allowed out by the assistant, after a further delay while she looked up our details. We arrived home rather dispirited at 4 am wondering whether my bank account would have been debited by £240. I'm going on line to check it now!
Peter Bryant"

May 11, 2018
5

"Easy to find, quick bus to the airport, very good overall"

May 10, 2018
4

"Competitive price on booking. Easy to find and park. Bus service intervals and proximity to airport were great. Machine asked me to pay £70 on departure but man on speaker sorted out my exit quickly. If price is ok would use again."

May 10, 2018
5

"Very pleased with the car park, buses running frequently so not hanging about for any length of time and no distance from the airport. Hope to use this service next time we fly from Edinburgh."

May 7, 2018
1

"Booking and arrival was easy, but on leaving they had no record of our registration number or last name. Eventually gave full reference number which worked - apparently none of the other details had been passed through. After a delayed flight, pretty annoying to be further delayed by 10 minutes at the car park!"

April 30, 2018
5

"Convenient easy place to park in close proximity to airport. However, DO NOT TRY TO GET TO IT USING SATNAV. We nearly missed our flight as the postcode they provided led us miles away from the site. Beware!"

April 9, 2018
1

"Parking with you was certainly not excellent- despite paying in advance for the car park, on trying to leave the car park with the valid ticket asked for a bill for approximately £155! Do you hope that people will just pay and forget on the return from holiday that they have already paid!!"

March 28, 2018
4

"Again no problems encountered in using Long Stay car park - good convenient service"

February 24, 2018
4

"Bus wait was a bit long last night, otherwise faultless. Well done guys."

February 11, 2018
5

"easy to use, though a bit off a bummer if you get off at the wrong stop in the car park, a print off map with parking bays would be of great assistance so you can mark which area you park and bay number and what number bus stop you used for the transfer to the airport."

November 11, 2017
5

"We have not used this facility for some time but were pleased to note that when you buy your ticket in advance that upon your return to the car you simply post your entry card at the barrier and leave. Quick and easy."

September 17, 2017
4

"Parking was ok only criticism was there were not very many spaces available and cars were parked not in designated areas. Also the directions to the car park cld be a little better we missed the slip road down to the first roundabout from Glasgow Rd down onto Eastfield Rd that bit cld be described a bit more clearly. On the whole pretty good"

September 13, 2017
5

"Excellent. Bus came quickly at terminal and before I knew it I was at the long stay parking. Google maps did try to exit me out of the bus exit so had to turn round."

August 29, 2017
5

"Excellent service highly recommended."

August 25, 2017
3

"There are so many long stay car parks on the way to the airport that my main concern was whether I was going into the right one. The name on my receipt was not the same as the one on the signs. This was very confusing and disconcerting. We had to press assistance to check if it was right one. Once inside it was a decent experience. Quick pickup by bus and straight to terminal. Same on way back."

July 9, 2017
5

"Everything went very smoothly Number plate scanned at entrance and ticket issued.On return use ticket to exit. Just watch you don't go into API as their sign says Edinburgh long term parking too.Nearly went there!"

May 17, 2017
5

"Convenient location. Easy transfer to/from airport. Having pre-paid, number plate recognition facilitates easy exit from car park."

May 15, 2017