Platinum Valet Meet and Greet

Overview

Platinum Valet Meet and Greet is an airport-approved Meet & Greet service around a one-minute walk from Birmingham Airport's terminal. Drive straight to the BHX Valet Parking area, hand your car and keys to a professional driver and walk to check-in while your vehicle is taken to secure parking. There is no shuttle bus and no need to find a parking space yourself.

On your return, call Platinum and your vehicle is brought back to the same Valet Parking area ready for collection. It is about convenience: drive almost to the terminal, hand over the parking job and get on with your holiday.

How does Platinum Valet Meet and Greet work?

Call Platinum Valet 30–60 minutes before you arrive using the number supplied with your booking. As you approach Birmingham Airport, follow the signs for Valet Parking and drive to the BHX Valet Parking area.

A Platinum driver will meet you there and complete the vehicle check-in. Hand over your car key and you can then walk to the terminal, which takes around one minute. Your vehicle is driven away to Platinum's secure parking facility while you are away.

On your return, call the number shown on the receipt you were given at check-in around 30 minutes before you expect to reach the collection point. Platinum recommends calling as soon as you land. Your car will be dispatched from the secure facility and returned to the same Valet Parking area, where the driver will check your booking and hand your keys back.

Why choose Platinum Valet Meet and Greet?

• Around one minute from the terminal: one of the most convenient third-party parking options at Birmingham Airport.
• No shuttle bus: hand over the vehicle at the airport and walk to check-in.
• No need to find a parking space: Platinum's driver takes care of the actual parking.
• Airport-approved operator: Platinum is listed as an approved Birmingham Airport Meet & Greet operator.
• 24-hour operation: suitable for early departures and late arrivals.
• Convenient return: the vehicle is brought back to the same Valet Parking area.
• Secure storage: the parking facility has 24-hour staff, CCTV, security fencing and barrier-controlled access.
• Insured drivers: the vehicle is collected and returned by professional, fully insured drivers.

How does Platinum Valet compare with Birmingham Airport Valet?

Birmingham Airport Valet Parking is the official airport alternative. Both let you drive to the Valet Parking area, leave your keys and walk around a minute to the terminal without taking a shuttle.

The main difference is the underlying parking operation. Birmingham Airport Valet keeps your vehicle within the airport's own parking operation, while Platinum takes it to its secure parking facility. Compare the prices for your dates, booking flexibility and any vehicle restrictions rather than assuming the official option must automatically be better value.

How does Platinum compare with Maple Parking Meet and Greet?

Birmingham Maple Parking Meet and Greet offers a very similar service: call ahead, hand the vehicle over at the airport and walk to the terminal while the car is taken into secure storage.

With the customer experience so similar, concentrate on the price for your dates, cancellation conditions and vehicle restrictions. There is little point paying considerably more simply because one brand name sounds more familiar.

How does Platinum compare with Holiday Extras Meet and Greet?

Holiday Extras Meet and Greet is another terminal Meet & Greet product which lets you avoid the Park & Ride shuttle entirely.

Again, this is a useful like-for-like comparison. Check the current price, flexibility and precise booking conditions and choose the service that gives you the best combination of convenience and value.

How does Platinum Valet compare with Park & Ride?

If getting the lowest price matters more than avoiding a shuttle, compare Platinum with Airparks Express, ShortRun by Airparks or APH Birmingham Self Park.

Park & Ride will usually be cheaper. Platinum is the convenience option: you pay more to drive directly to the airport, leave the parking to somebody else and walk straight to the terminal.

Important things to know

Customer handover: BHX Valet Parking, Birmingham Airport, Birmingham, B26 3AW.
what3words: ///reward.ship.venue

Call Platinum 30–60 minutes before arrival and follow signs for Valet Parking. On your return, call the number on your receipt around 30 minutes before you expect to reach the collection point; calling as soon as you land is recommended.

Only leave your car key with the driver. Remove house keys, alarm fobs and other items from the keyring, and remove valuables from the vehicle before handover.

Standard vehicles must fit within a parking bay of approximately 2.4m × 4.8m and must not exceed 3.5 tonnes. Trailers, commercial vehicles and vehicles with eight or more seats are not accepted on the standard product. Motorhomes, caravans, trailers and other non-standard vehicles need prior approval and may not be accepted.

If your vehicle has specialist accessibility adaptations, contact Platinum before booking to confirm that it can be accommodated.

Directions

From all directions follow signs to Birmingham Airport.

Please follow the Arrival and Return procedures as described on your voucher.

Please use What3Words: ///uses.crest.line to navigate directly to the drop-off point.

Arrival procedure

Customer are requested to call 30 minutes prior to arrival. The email booking confirmation will have their contact number. Upon arriving at Birmingham International Railway Station, please park in the barrierless 20 minute short-stay car park, which is located opposite the multi-storey.

Your vehicle will be checked over and you are free to go to the Terminal.

Please Note: All other keys or items apart from the car key must be removed from the key ring prior to handover. Platinum Valet is only responsible for the car key itself and will accept no liability for house keys, alarm fobs, or other items left on the key ring. Furthermore, we advise that all valuables are removed from vehicles prior to handover.

What3Words: ///uses.crest.line

Return procedure

Upon your return, kindly contact the number indicated on your receipt (provided during check-in). At that point, Platinum Valet will arrange for your vehicle to be dispatched from their secure location, and a driver will be ready to greet you with your vehicle. The vehicle will be returned to the same location from which you departed. The driver will promptly verify your booking and return your keys.

Security

CCTV

Additional information

The car park accepts a variety of vehicles to utilise their parking facilities as long as they fit in a standard sized parking space (2.4m x 4.8m). Please note that trailers, commercial vehicles and vehicles with eight or more seats are not eligible for standard parking.

Unfortunately, they may not be able to accommodate vehicles that have been specially adapted for disabled users. If you have any concerns, please contact the car park provider you wish to book with in advance of your booking to confirm.

Platinum Valet EV

This car park option is perfect for those travelling in EVs as EV charging is included for added convenience.

Platinum Valet Ultimate

This premium product combines professional parking with the added benefit of a full interior and exterior valet.