Platinum Valet Meet and Greet

Directions

From all directions follow signs to Birmingham Airport.

Please follow the Arrival and Return procedures as described on your voucher.

Please use What3Words: ///uses.crest.line to navigate directly to the drop-off point.

Arrival procedure

Customer are requested to call 30 minutes prior to arrival. The email booking confirmation will have their contact number. Upon arriving at Birmingham International Railway Station, please park in the barrierless 20 minute short-stay car park, which is located opposite the multi-storey.

Your vehicle will be checked over and you are free to go to the Terminal.

Please Note: All other keys or items apart from the car key must be removed from the key ring prior to handover. Platinum Valet is only responsible for the car key itself and will accept no liability for house keys, alarm fobs, or other items left on the key ring. Furthermore, we advise that all valuables are removed from vehicles prior to handover.

What3Words: ///uses.crest.line

Return procedure

Upon your return, kindly contact the number indicated on your receipt (provided during check-in). At that point, Platinum Valet will arrange for your vehicle to be dispatched from their secure location, and a driver will be ready to greet you with your vehicle. The vehicle will be returned to the same location from which you departed. The driver will promptly verify your booking and return your keys.

Security

CCTV

Additional information

The car park accepts a variety of vehicles to utilise their parking facilities as long as they fit in a standard sized parking space (2.4m x 4.8m). Please note that trailers, commercial vehicles and vehicles with eight or more seats are not eligible for standard parking.

Unfortunately, they may not be able to accommodate vehicles that have been specially adapted for disabled users. If you have any concerns, please contact the car park provider you wish to book with in advance of your booking to confirm.