Maple Manor Meet & Greet Birmingham | Lowest Price Guarantee

Birmingham Maple Parking Meet and Greet

“ This is the first time I have used the Meet and Greet service and it was fantastic! I would highly recommend it as it was hassle free, exactly as described and made our holiday departure and arrival a pleasure and not stressful in anyway.” - Mrs S Hayler

Book now from £105.22 for 7 days parking.
£15.03 per day Lowest price recorded in the past week for 7 days parking, shown as a daily equivalent.
3.4 All reviews (89)
Address

Birmingham International Airport Way Birmingham B26 3QJ Head Office Address: Maple Manor Parking London Road Crawley RH10 9SW

Distance to airport

You will be met in the Valet Car Park at the airport and your car will be taken to the secure car park by an insured driver whilst you head to the terminal. Your vehicle will then be delivered back to the terminal ready for collection on your return.

Transfers from airport

Transfers are not required, it's a short walk to the terminal.

Directions

Please make sure you call the car park 15-20 minutes before you arrive on 01212 273 338 and enter option 1. Then just head to the terminal at Birmingham airport and follow signs for "Valet Parking customers only" and the driver will meet you there.

Arrival procedure

Please ring Maple Manor Parking on 01212 273 338 (option 1), 15 to 20 mins before arriving at the Airport. When you arrive at Birmingham International Airport, stay in the right-hand lane and follow it all the way to 'Valet Parking'. Go through the barrier and collect a ticket to hand to Maple Parking Chauffeur. Park your vehicle in the designated Maple Parking bays and a uniformed chauffeur with ID will be there to collect your vehicle. They'll take your keys and park your car for you in a secured car park while you walk to check-in.

If you're going to arrive outside the time arranged, please give the car park as much notice as possible.

Please allow sufficient time for the driver to complete the check-in procedure and conduct the necessary photographic vehicle inspection on your arrival. This usually takes 3-4 minutes. Failure to leave adequate time for the driver to complete this may relinquish any claim for damage not recorded as a result. If you are running late this can be completed by the driver after you have left but before he or she moves your car.

Return procedure

On your return, please call Maple Parking on 01212 273 338 (option 1) once you have collected your luggage. As you exit the terminal building, follow the signs to ‘Valet Parking’ (where you dropped the car off). Your vehicle will be returned to the designated Maple Parking bays. A uniformed chauffeur will return your vehicle.

Please be aware due to time restrictions in the "Valet Parking", you must be at the collection point within 10 minutes of your call or you may incur extra car park charges.

From time to time the meeting point may change at short notice and you will be informed when you call if this will affect you.

Security

The car park where your car will be stored is protected by CCTV, a high fence, entry and exit barriers, floodlighting and regular patrols.

Disabled facilities

This service is perfect for disabled customers as there's no need to get a transfer bus. There are three disabled parking bays which work on a first come, first served basis.

Additional information

Maple Parking can only take cars that fit into a standard size parking space, which is 2.4m x 4.8m. You'll be charged extra if your car is too large. Minibuses and vehicles with 8 or more seats can't be taken for Meet and Greet services and will cost extra for other packages.

For insurance purposes, the car park is also unable to accept the following makes of vehicle;
Aston Martin, Ferrari, Rolls-Royce, Bentley or Maserati.

If your return is delayed and you park for longer than you have booked, extra days parking will be charged at £10 per day or part day after your booked return date.

If you are returning ahead of schedule, please telephone Maple Parking ASAP. They must have 24 hrs notice (or as much notice as possible) so that they can make sure the vehicle is ready and you are not kept waiting on your return. Refunds cannot be given for part used bookings.

Maple Parking Meet and Greet - Larger Vehicles

Ideal for those customers who wish to park a larger vehicle.

Birmingham Maple Parking Meet and Greet reviews

3.4/5 from 89 verified reviews

These are reviews of Birmingham Maple Parking Meet and Greet from customers who booked through Airport Parking Shop and were invited to review their car park after their parking stay had finished.

Click a rating to filter reviews:

3
D Mackintosh

The service cannot be faulted; phone answered promptly, well organised, friendly and courteous staff. Only issue is that it's still quite a walk to the terminal - 5 - 10 minutes depending on your mobility. Not much fun when you've just landed and it's raining. Still had to wait 5 minutes when we got to the car park for car to arrive; still raining.

Verified booking 29 Jul 2018

1
Angry

Absolutely fuming, car has less than 2000 on clock, alloy wheel damaged, bumper damaged, filthy dirty, been through sat nav; no home address stored. Onboard computer fiddled with settings changed. Sweet papers left in car. Disgusting. Their response - email us your complaints!

Verified booking 18 Jul 2018

1
Susan Szalapski

Used this service before and was fine. However, this was a totally different experience. Drop off fine apart from the hurry to whisk your car away. I took snap shot of mileage just to make sure. I had valeted my car the afternoon before to ensure all little scratches, dents etc were visible for both parties reassurance. Returned from holiday, car was waiting as stated. Very friendly and efficient rep waiting with car. Walked up to put luggage in the boot and noticed crack in rear lighting . Told the rep immediately and he assured me it would be easy to resolve as they took around 40 photos of my car on my leaving it in their care and they would have logged every bit of damage. I took photos of the damage there and then. Got home and emailed immediately with photos. Responded quickly...saying would investigate. Next day...response inconclusive, damage could not have been done in their storage area.I again wrote saying they would not have missed the damage with their 40 photos. Return email rejecting my claim now saying that my photos were inconclusive...too vague. I have written again and now they are ignoring me. I have not let this go! My Jaguar is my pride and joy. I instructed them to say that they left me no choice but to give this review. When it works well this service is good, when it goes wrong it is infuriating and costly. Take 40 photos of your own before you drop your car off...better still don't use them!! I won't again...an expensive mistake!

Verified booking 11 Jul 2018

1
G Edwards

We left our vehicle which was a pick up truck with a back on it for a week while we went away. When we got back we found it was really dirty, had an extra 75 miles on the clock and had plastic sheeting in the back where something had been on so it must have been used by the staff to collect something or move something around while it was there. I would never use again and wouldn’t recommend.

Verified booking 10 Jul 2018

1
adam woolmer

Dreadful company- avoid at all cost- My windscreen arrived back cracked right across and they never pointed it out at all upon return. Refused to pay the excess of replacement and no response until I called as it is a motability vehicle.Advised I had been prioritised but took nearly a week for decision from Maple Manor- Had to pay excess myself and drive a nearly un fit for purpose vehicle away.

Verified booking 26 Jun 2018

1
Roger Dill-Russell

Had the most appalling ‘Meet &Greet’ experience. Between drop off and return a tyre went flat. We were told this as we waited for delivery in the car park at 02:30 on Sunday morning. We were told that they would offer no help with changing the wheel whatsoever. To top it all, it took 10 minutes to find where the car was! As a middle age man with sciatica, jacking the car, changing the wheel in the cold and dark (it was an unlit area) when tired after a very long day because of fears about what they could be liable for showed no level of customer care at all. Last time we will ever use and WOULD NOT RECOMMEND.

Verified booking 5 Jun 2018

5
Mr A Richardson

No issues

Verified booking 15 May 2018

1
T Kirk

This was one of the worst Parking experiences we have encountered. We chose Maple Leaf because it boast "This parking service is perfect for disabled parking", further it states " If you have a Blue Badge you can be met in the disabled parking bays next to the terminal. You'll need to ask for this when you call to say you are 20 minutes away" When we were twenty minutes away we phoned in and made the request detailed above as my wife is disabled and she has a blue card being unable to walk 100 yards, we were advised by the Maple Leaf staff that the blue card system no longer available and that we must go to the Valet area to park our car. On arrival we parked and waited for assistance, we were told we must drag two cases and a large bag across to the terminal ourselves whilst an attendant sorted out a replacement parking ticket, ironically passed the Blue badge parking area! we then had to walk all the way round to JET2 Check in. On return to the UK we again had a bad experience when we again requested to use the Blue Badge parking bays we had seen on our way to check in on the 12th , but was told we had to go to the Valet area to collect our car, we and several others followed poor signs at the airport which again consisted of a long walk thru the Terminal, across the car parking area, across roads with cars and thru barriers to where we originally drove through the same barrier to the area we dropped off our cars. An appalling and frightening walk for anyone, but made so much harder for a disabled person who is 75 years old . LAST TIME WE USE BIRMINGHAM Meet & Great services or MAPLE LEAF MEET and GREET.......my wife needs another holiday to get over this. When we got our car back for our journey home the rear number plate was missing. Photo available

Verified booking 27 Apr 2018

1
Tomasz Sawicki

We were very disappointed with the service, Maple Manor Parking at BIRMINGHAM AIRPORT 1- Someone blocked my navigation in the car. There was a message on the screen '' SD card not inserted '' and it was not possible to use. I had to go to the garage to unlock it. I was suggested that someone unknowingly took out and then put on the SD card which caused the system to block up. Probably to make a copy. 2- The driver's seat was moved in all directions. I understand that it has been moved forward and backward. but why the height, incline, and lumbar settings have been changed ? 3- Climatronic climate control setting was changed. 4- Radio and steering wheel setting was changed. How dare you change so many settings in the car ? I will never use your service anymore and never leave keys to the car anymore Very very poor

Verified booking 15 Apr 2018

2
Gavin Scott

Booked as we thought it would be convenient with having cases, baby, pushchair etc. No mention of how far you have to walk just to get to the terminal! We walked past much more convenient car parks! Plus on our returned we stood outside freezing in the carpark with a baby waiting for 30 minutes for our car to arrive, even though we called ahead. Have used East kids meet and greet and it was great. Would never bother with Birmingham again!

Verified booking 2 Apr 2018

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