Birmingham Swift Meet & Greet reviews

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Here are some comments that our customers have made about Birmingham Swift Meet & Greet

Showing 1 to 9 of 9 1

"Worst Meet and Greet Parking Experience EVER - Call en route to airport as requested. Upon arrival no-one from this company around. Called them again and shouted at by operator saying that should have phoned when on way - replied I did, to be told that if there were extra waiting charges these would be passed on. Finally someone arrived to take vehicle - no hi vis, no indication of company name - took keys, did not inspect car and did not provide receipt. On return - called as requested when collected luggage - no answer to multiple calls. Finally after trying many times got answer and operated indicated they were not sure where car was and would phone back when found! I made my way to drop off area and waited in the cold - finally someone arrived with vehicle - an hour after first contacting them. After departing car park - I then noted that vehicle had done over 100 miles since I had left it (I had photographed mileage when I left vehicle). DO NOT USE THIS COMPANY - Appalling service."

March 14, 2019

"Absolutely apalling service. They don't answer the phone both on depature and arrival back in the UK. When we did finally manage to get through on return after numerous unanswered calls we waited 50 minutes in the cold for car to be dropped off! Totally unacceptable as paid for meet and greet. Car was clean when we left it but returned covered in mud. Will be complaining!"

February 9, 2019

"Parked the car a little distance from the departure lounge, told to ring on arrival and have my baggage. Rang 8.09 and my car did not arrive until 8.45 Was told due to the time, surely when booking my car I gave my flight details. I assumed my car would be ready for me that is why I booked meet and greet. Very disappointed with my service did not to expect to wait this length of time."

January 30, 2019

"I’ve used your services a few times and the wait for my car on return has got longer every time. Over 1/2 an hour this time which is not what you want after a long journey. I did feel for the guy manning the car park, who was very apologetic, but it’s obvious you are understaffed. I shall think twice about using you again."

December 30, 2018

"Very efficient service and responded quickly to our minor changes in arrival times"

December 11, 2018

"Absolutely brilliant service, will definitely use them again in the future."

November 26, 2018

"Excellent service. Promptly there to pick up car and promptly there with car on arrival and call on arrival."

October 15, 2018

"Good service - easy and quick drop off and collection"

October 2, 2018

"Great price and service. Staff very friendly and helpful. Will certainly use again."

September 26, 2018