Birmingham Swift Meet & Greet

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Birmingham Swift Meet & Greet logo
£ 31.49
last 7 days

Directions information

Directions

Please check your booking confirmation for details.

Arrival procedure information

Arrival procedure

On the day of your travel, please call the car park on the number provided on your confirmation email 20 minutes before arriving at your terminal. The chauffeur will be waiting for you at the designated terminal point. After meet and greet, a speedy inquiry is conducted by our representative to catalogue any previous dents or damages to your vehicle; then it is time to handover your car keys and head to the departure lounge.

Return procedure information

Return procedure

On your return, please give them a call after clearing customs on the number on your confirmation and the chauffeur will be dispatched right away with your car to your terminal while you make your way to the designated meeting up point. You will be asked to conduct a vehicle inspection to your satisfaction. After the brief checking process, your keys will be handed over to you for your journey home.

Please note that once your exit ticket has been paid by their staff member, you then have 10 minutes to leave the 'valet parking' car park as failure to do so will result in extra charges payable by you to NCP car park.

Security information

Security

Experienced CRB-checked staff with uniform and IDs. Barrier controlled car park with CCTV.

Carpark Map

Address

Birmingham International Airport B26 3QJ

Distance to airport

The distance to the car park from the terminal is 2.5 miles but you'll be met near the terminal.

Transfers from airport

Transfers are not required.

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Birmingham Swift Meet & Greet reviews

Our average review score for Birmingham Swift Meet & Greet is 3.5 from 9 reviews.
1

Worst Meet and Greet Parking Experience EVER - Call en route to airport as requested. Upon arrival no-one from this company around. Called them again and shouted at by operator saying that should have phoned when on way - replied I did, to be told that if there were extra waiting charges these would be passed on. Finally someone arrived to take vehicle - no hi vis, no indication of company name - took keys, did not inspect car and did not provide receipt. On return - called as requested when collected luggage - no answer to multiple calls. Finally after trying many times got answer and operated indicated they were not sure where car was and would phone back when found! I made my way to drop off area and waited in the cold - finally someone arrived with vehicle - an hour after first contacting them. After departing car park - I then noted that vehicle had done over 100 miles since I had left it (I had photographed mileage when I left vehicle). DO NOT USE THIS COMPANY - Appalling service.

March 14, 2019
1

Absolutely apalling service. They don't answer the phone both on depature and arrival back in the UK. When we did finally manage to get through on return after numerous unanswered calls we waited 50 minutes in the cold for car to be dropped off! Totally unacceptable as paid for meet and greet. Car was clean when we left it but returned covered in mud. Will be complaining!

February 9, 2019
2

Parked the car a little distance from the departure lounge, told to ring on arrival and have my baggage. Rang 8.09 and my car did not arrive until 8.45 Was told due to the time, surely when booking my car I gave my flight details. I assumed my car would be ready for me that is why I booked meet and greet. Very disappointed with my service did not to expect to wait this length of time.

January 30, 2019
2

I’ve used your services a few times and the wait for my car on return has got longer every time. Over 1/2 an hour this time which is not what you want after a long journey. I did feel for the guy manning the car park, who was very apologetic, but it’s obvious you are understaffed. I shall think twice about using you again.

December 30, 2018
5

Very efficient service and responded quickly to our minor changes in arrival times

December 11, 2018