"Very disappointed. Overcharged for the service, for being late, I was requested by driver to pay £20 cash in hand for not dropping off car at exact time: 06:00 and this has already happened twice on 13th April and again July the 16th July. Also For leaving vehicle for an extra day I had to pay £30 cash in hand again. Lady - the driver told me I should be paying £15 not £30 for one one day delay (I collected car on 16th June instead 15th June because -my flight was cancelled and I had no control over it) on top everything I found out that the customer service is apparently not a 24 hour service while on their website clearly is stated that flycarparkplus operates 24hours. When I asked if I could collect my car at 01:30 after landing I was informed that this is impossible as the business does not operate in between 1am until 3.45am and I'll have to wait until 3.45 to be able to collect my car. However, I will be contacting their office again and I will be making a formal complaint against the flycarparkplus at Stansted Airport for bad customer service and unfair treating. I do not recommend flycarparkplus at Stansted Airport."July 16, 2018
"used this company for a recent holiday, cheap to book online but BEAWARE there are hidden costs when we turned up they said we have to paid £5 to the driver for him to exit the airport car park (????? shouldn’t that be in with the cost) and then we had to pay £5 for us to exit the car park on our way home (they don’t tell you that which adds to the price “ they put on offers to drag you in then don’t tell you the hidden costs) won’t be using again.... AVOID AT ALL COSTS......"December 9, 2017
"I had to change my car details after making the booking. It was sorted out within 10 minutes of requesting and amended voucher issued. Also, the staff at the airport were very friendly, courteous and gave great service."February 7, 2012
"Excellent.Did exactly what was advertised. Good value and efficient."February 2, 2012
"The service was good and very cost effective BUT the directions for drop off were poor and confusing and made worse by inadequate response on the telephone at the time of drop off.
I'm pleased to say the collection in contrast posed no problem other than insufficient telephone lines at busy times."
"Excellent on both legs of the journey. Someone was there to meet me when I arrived and the car was returned within about 5 minutes when I got back. Helpful directions over the phone when driving in, as well. I'll use the service again the next time I fly from Stansted."January 16, 2012
"We found your service excellent and would highly recommend it to our friends and family. We will certainly use it again next time we fly from Stansted."August 15, 2011
"Extremely quick and efficient service. Would use them again without hesitation."August 12, 2011
"Extremely efficient service - 5* - no complaints whatsoever."July 25, 2011
"Very helpful, I like the way they photograph the car when you drop it off. Coped very well with us not knowing flight details, and managed to tie up with friends. Car waiting when we got back, no delay.
Good value. Would do it again."
"Very efficient service. I was impressed."April 26, 2011