Luton Priority Parking Meet and Greet reviews
We strongly encourage our customers to give feedback and share their experience of parking at Luton Airport. You can see all Luton Priority Parking Meet and Greet reviews below. These reviews are submitted by verified customers after they have completed their trip, so you can be sure that they are genuine experiences of the car park.
Genuine Luton Priority Parking Meet and Greet reviews submitted by our customers
As another review mentions when you pick the key up in the office, a form is given to sign before you have even seen your car. My car was filthy, covered in thick dust, it was 10.30 pm and dark so I saw nothing amiss. On getting the car cleaned today (2 days later) a deep scratch and scuffing to the front have been revealed which were nicely hidden by the dust. This car park is extremely convenient but check, and double check your car, as damage might be hidden when you pick it up.
March 27, 2019
My Wife uses this airport quite frequently and opts for priority parking. However she finds on her return more than the average car settings you'd expect changed. Including someone turning on the seat heaters!!!
Strangely enough when complaining the results of their investigation finds in favour of their staff with an 'off the shelf' response.
My advice don't bother as their service is piss poor compared with other airports and you might as well save your cash for your holiday.
If you do opt for priority parking, video/ photo your settings so you have evidence to shove in their face.
May 28, 2018
Excellent service. Car was parked in bay. totally smooth transfer.
November 27, 2017
May 27, 2017
Excellent service. No hiccups. Polite and helpful staff. Luton airport is a mess but the priority parking section was an oasis of tranquility. Car collected with no fuss and was waiting for us on return. Thank you.
May 8, 2017
The Priority Parking at this airport is rubbish. It's been moved while Luton carries out works to the Terminal building so it's currently (Dec 15) about 20 feet from the mid-term car park (where Priority parking store your car anyway). In my view this relegates it from "Priority" to just another car park BUT the prices remain the same. Rip-off?
My main concern with Priority parking is that I have had two incidents of damage to my vehicle, including a nasty dent on one side which appeared last week. I know it was caused at this car park as I only use the car concerned to go backwards and forwards to the airport. I tried reporting the first incident but the reporting procedure was so convoluted that in the end I gave up (life's too short). When you drop your car off at Priority Parking they check it carefully for damage and fill out a form which you sign. However, when you go to collect the car they simply give you the key in the office and you are left to find your car yourself and if its dark as it always is when I collect my car in autumn/winter (I work in Scotland and return to London on a Friday evening) you have no chance checking it over. If its raining you have even less chance of seeing anything. As such any damage is only obvious the next day (or in my case when you next have the chance to check your car over).
My advice, avoid this car park altogether and use the mid-term or a number of other 'off-site' car parks where I appreciate you run the same risk of some idiot bashing you car with their door but it will cost you far less for the privilege.
December 19, 2015
Big, I mean big problem finding the entrance as no signs for Priority Parking. Also, we were a day late and felt the fine of £36.00 was a bit steep. Otherwise fine. Staff friendly and system worked well.
October 26, 2015
Excellent service, great location for the airport.
October 25, 2015
Considering a recent change of location for Priority Parking that caused some confusion on arrival it was a faultless service.
Luton is a nightmare for traffic at the moment, but our car was ready and waiting, so well done.
September 20, 2015
we arrived at 04.00 hrs good directions and excellent meet and greet short distance to terminal on return car ready for collection
no wating at all 10/10 from us after a long days travel yes will use again and will fly Luton if possible
will post on tripadvisor
May 12, 2015