“ One of my party travelling had mobility issues it is an excellent alternative, as it reduces that time taken to park vehicle and then travel to the terminal. If you have anybody travelling with limited mobility then this is the option for you as it so easy to use.” - Chris Russell
The car park is within walking distance to the terminal.
Transfers from airport
There is no need for transfer buses as Priority Parking is a short walk away from the terminal.
Directions
Drive straight to the terminal. Follow the signs for the Terminal Car Park 1 and you will find Priority Parking on Level 2.
Arrival procedure
On arrival, please drive to Level 2 and follow the road to the Priority Parking entrance. Drive up to the barrier and it will read your number plate and lift automatically. If there are any issues, please press the intercom button for assistance. You will be directed to the Priority Parking reception, where you will be met by a member of staff who will talk you through the admission procedure. You will have to hand over your keys. From there the terminal is around 3 minutes' walk away.
Please note that any early or late arrivals may experience a short delay in the admission procedure.
Return procedure
On your return, please make your way to the Priority Parking reception on Level 2 where your vehicle will be returned to you. A member of staff will hand you your keys.
If you're going to be returning more than a day early or late, please call the car park on 07809 492 351.
If you're going to be more than a day early or late in returning, please call the car park on 07809 492 351.
Security
The car park has entry and exit barriers, perimeter fencing and regular patrols.
Disabled facilities
The car park is suitable for disabled passengers as transfer buses are not required.
Additional information
The Terminal Car Park 1, where Priority Parking is located, has a height restriction of 2.1 metres. The car park cannot accept large vehicles, for example SUVs with roof racks.
You need to arrive at the time you have booked as the car park can only take a certain number of arrivals and departures at a given time due to space. If you can't book the time you want, you might need to choose an earlier or later slot.
Your car will normally be parked in the Terminal Car Park 1. Occasionally it will be in the Mid Term or Long Term car park instead.
Booking confirmations can be printed or shown on your phone or device.
If you have an electric vehicle and need a charging point, there are 5 Tesla charge points and 5 type 2 tethered points in the Terminal Car Park 1. They are free to use, but you'll have to pay for your time in the car park.
Please note that due to the ongoing redevelopment works at Luton airport, travel around the airport may take longer than normal. We'd recommend you allow an extra hour to get to the airport particularly at peak times. Peak travel times for Luton airport are all day Friday, Saturday and Sunday and between 4am and 9am, 1pm and 3pm and 5pm and 7pm on other days.
Luton Priority Parking Meet and Greet reviews
4.0/5 from 12 verified reviews
These are reviews of Luton Priority Parking Meet and Greet from customers who
booked through Airport Parking Shop and were invited to review their car park after their
parking stay had finished.
After a parking stay booked through us has finished, we email the customer an invitation to review the car park they used.
Reviews can only be submitted with a valid booking reference, so every review shown is from a verified booking.
We publish positive and negative reviews alike, and reviews are never edited. See our review policy for details.
These reviews are about individual car parks. Reviews of Airport Parking Shop as a service are collected separately, via Trustpilot.
Click a rating to filter reviews:
2
SB
Susan Baxter
As another review mentions when you pick the key up in the office, a form is given to sign before you have even seen your car. My car was filthy, covered in thick dust, it was 10.30 pm and dark so I saw nothing amiss. On getting the car cleaned today (2 days later) a deep scratch and scuffing to the front have been revealed which were nicely hidden by the dust. This car park is extremely convenient but check, and double check your car, as damage might be hidden when you pick it up.
Verified booking 27 Mar 2019
1
DW
David Waterston
My Wife uses this airport quite frequently and opts for priority parking. However she finds on her return more than the average car settings you'd expect changed. Including someone turning on the seat heaters!!!
Strangely enough when complaining the results of their investigation finds in favour of their staff with an 'off the shelf' response.
My advice don't bother as their service is piss poor compared with other airports and you might as well save your cash for your holiday.
If you do opt for priority parking, video/ photo your settings so you have evidence to shove in their face.
Enjoy
Verified booking 28 May 2018
5
GS
Gordon Smith
Excellent service. Car was parked in bay. totally smooth transfer.
Verified booking 27 Nov 2017
5
MP
Mr Ian Pallett
Flawless !!
Verified booking 27 May 2017
5
GS
Gordon Smith
Excellent service. No hiccups. Polite and helpful staff. Luton airport is a mess but the priority parking section was an oasis of tranquility. Car collected with no fuss and was waiting for us on return. Thank you.
Verified booking 8 May 2017
1
AJ
adrian johnson
The Priority Parking at this airport is rubbish. It's been moved while Luton carries out works to the Terminal building so it's currently (Dec 15) about 20 feet from the mid-term car park (where Priority parking store your car anyway). In my view this relegates it from "Priority" to just another car park BUT the prices remain the same. Rip-off?
My main concern with Priority parking is that I have had two incidents of damage to my vehicle, including a nasty dent on one side which appeared last week. I know it was caused at this car park as I only use the car concerned to go backwards and forwards to the airport. I tried reporting the first incident but the reporting procedure was so convoluted that in the end I gave up (life's too short). When you drop your car off at Priority Parking they check it carefully for damage and fill out a form which you sign. However, when you go to collect the car they simply give you the key in the office and you are left to find your car yourself and if its dark as it always is when I collect my car in autumn/winter (I work in Scotland and return to London on a Friday evening) you have no chance checking it over. If its raining you have even less chance of seeing anything. As such any damage is only obvious the next day (or in my case when you next have the chance to check your car over).
My advice, avoid this car park altogether and use the mid-term or a number of other 'off-site' car parks where I appreciate you run the same risk of some idiot bashing you car with their door but it will cost you far less for the privilege.
Verified booking 19 Dec 2015
4
PH
Peter Hill
Big, I mean big problem finding the entrance as no signs for Priority Parking. Also, we were a day late and felt the fine of £36.00 was a bit steep. Otherwise fine. Staff friendly and system worked well.
Verified booking 26 Oct 2015
5
JC
J Chambers
Excellent service, great location for the airport.
Verified booking 25 Oct 2015
5
AP
Andrew Parsons
Considering a recent change of location for Priority Parking that caused some confusion on arrival it was a faultless service.
Luton is a nightmare for traffic at the moment, but our car was ready and waiting, so well done.
Verified booking 20 Sep 2015
5
MH
Mr A Hawgood
we arrived at 04.00 hrs good directions and excellent meet and greet short distance to terminal on return car ready for collection
no wating at all 10/10 from us after a long days travel yes will use again and will fly Luton if possible
will post on tripadvisor
As another review mentions when you pick the key up in the office, a form is given to sign before you have even seen your car. My car was filthy, covered in thick dust, it was 10.30 pm and dark so I saw nothing amiss. On getting the car cleaned today (2 days later) a deep scratch and scuffing to the front have been revealed which were nicely hidden by the dust. This car park is extremely convenient but check, and double check your car, as damage might be hidden when you pick it up.
Verified booking 27 Mar 2019