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Luton Express Meet and Greet reviews

Here are some comments that our customers have made about Luton Express Meet and Greet

Showing 1 to 30 of 190 1 2 3 4 5 6 7 ... >>
5

"Excellent service. The pick up and collect was bang on time. The process of dropping and collecting the car was super easy. The staff was supportive and quite professional. The construction work at airport made the navigation bit uneasy, but it was not that bad. The drop and collect was 3-4 mins walk from the terminals."

November 18, 2016
5

"needs clear notices of area 11, where had to park within the short stay."

November 8, 2016
5

"Very satisfied !"

October 31, 2016
5

"Would recommend Park and Go to people looking for great service and customer satisfaction. Smooth transaction online in booking process, details clearly worded about drop off and collection, called 20 mins before arrival and a driver was there with clip board, takes car mileage andlooks over car for dents, scratches etc which is also noted, you are then free to go to departures, on arrival back called them at bag collection, walked back to drop off point where mt car was waiting with driver, it was silly oclock in the morning so just wanted to get home, looked over car quickly, mileage good, a good service for a great price, just to add Park and Go do not charge you £5 to leave the car park like Swift Airpot Parking, recommend this parking option. d"

October 30, 2016
5

"Excellent service. Good communication and there waiting both on arrival and departure - very efficient and would definitely use again. Thank you. (Another plus is you don't have to pay to get out of the car park like some meet & greet)"

October 30, 2016
5

"Great service we were earlier than expected, phoned and they were there to collect car within 10 minutes. On return phoned when collected our bags and they were waiting with our car in place where we had dropped off. Would recommend."

October 30, 2016
5

"Great service, highly recommend"

October 23, 2016
5

"Follow the clear instructions and enjoyed parking drop off and pick up from short stay parking area at long stay rates."

October 18, 2016
1

"Sorry but is was the worst experience that I had ever, when we arrived at the airport, called to the OFFICE 15 minutes early to inform that we want to collect our car. The sleepy voice told me that a car is not ready, because our pick-up date is incorrect. I was so embarrassed. Our papers showed the date correctly and I wanted to get my car back as soon as possible. He said if I will shout on him, I will not get my car back at all. Finally he said I need to wait till my car will be ready, but did not tell me how long. At the airport we was at midnight with baby on hands. Finally after about 40 minutes I get a call and man informed me that I need to go very fast to collect my car, because it is parked at the airport and left only 10 minutes to collect it and go out from the airport parking space."

October 17, 2016
4

"Mostly a very good service just a slight delay in the collection meeting on way out"

October 9, 2016
5

"Good efficient service. Will use it again."

October 8, 2016
5

"Resolved query re booking confirmation quickly and car collected/returned efficiently, with no waiting and a smile.
Price reasonable and would be happy to use again."

October 4, 2016
5

"Very good service, Clear precise instructions given at a very difficult and shambolic Luton airport. Would definitely use again if i ever use Luton again."

October 2, 2016
5

"The car was collected on time and was waiting for us in the car park area on our return to the UK. Their operatives were polite and friendly so the whole experience went exactly as promised. The only downside was the distance to walk with luggage between the car park and the terminal building, but this would be the same for any meet and greet company due to the extensive work currently being done at the front of the airport and will hopefully change when the works are complete. Price too was very competitive, so overall we were very happy with the service provided and to recommend it to others."

October 2, 2016
5

"Never used this service before, but after this experience is highly recommend it, smooth, hassle free, very helpful and polite staff."

September 25, 2016
5

"Excellent all round. Had to wait a couple of minutes at drop off, but considering the general disorder around the airport as a result of the building work, not really surprising. On return, phoned once we had collected our bags and car was waiting for us when we reached the rendez-vous point. Couldn't really be bettered."

September 22, 2016
5

"Excellent service. Very easy communication and service."

September 18, 2016
5

"Faultless. Did not have to wait at all to drop or collect the car. Will definitely use again in future."

September 17, 2016
5

"Very fast and reliable service, definitely recommended!"

September 13, 2016
4

"We arrived at Luton Airport in a torrential downpour so there was a bit of a wait to exchange keys etc. The Meet and Greet driver was polite and helpful. The return was as expected although the driver took 45 mins to get to the Airport because of traffic. Luton Airport itself is a disaster area at the moment whilst all the alterations are going on."

July 29, 2016
4

"Excellent service and nice people"

June 20, 2016
5

"Easy to book, and easy to get your car back, after landing the car was in parking lot....I didn't have to wait, the driver was there when we reach the meet and greet place, so no waste of time at all. In future I will use the same service. I want to say thank you because it was quite a pleasure to work with them."

June 12, 2016
4

"All done very well, dropped car off easily and collected easily even though it was the early hours of sunday morning. Just the service we required."

June 7, 2016
5

"Prompt and courteous service."

December 27, 2015
5

"Worked well . Very flexible. We were late arriving to deposit our vehicle, but got a check phone call and no issues for us.
On return late Saturday, though flight was on time, we had long baggage delivery wait of about 1 hour. Again no issue and no penalty for us."

October 26, 2015
5

"Excellent service. Someone to meet me as I arrived and there with the car about three minutes after me. They even alerted me to the fact that I had made an error in my flight and were exceedingly helpful"

October 22, 2015
5

"A1service will use again"

October 18, 2015
5

"Very efficient service, car collected and delivered perfectly on time."

October 13, 2015
5

"Excellent smooth service all on time."

October 13, 2015
5

"Will definitely use again."

October 10, 2015