We strongly encourage our customers to give feedback and share their experience of parking at Luton.
If you have used Luton 747 Meet and Greet and would like to tell others about it, please submit your review. Thank you!
Here are some comments that our customers have made about Luton 747 Meet and Greet
I had to wait over 20 minute for someone to come to collect my car on the way out even if I called them 30 minutes before I came to the airport. Also on the wait back there was no one answering the mobile number shown on the confirmation for a good 10 minutes. June 24, 2013
excellent April 16, 2013
Timely, efficient and friendly. Can't fault the service. August 12, 2012
The good car was easy to drop off and was delivered back to the collection point promptly.
The bad is between dropping the car off and flying out of the UK my wife's phone went missing and was last seen on the passenger seat. We called the drop off number at 11:24 and was promised a call back. No call came and when we checked on arriving back in the UK we were informed there was no log of our call and no phone had been found in the car. For sure we cannot be sure it was in the car but it has cast a huge doubt and has affected our overall satisfaction with the service August 7, 2012
This was my first time t use Meet and Greet. I was very happy with the service which was very efficient.
A rep there on my arrival at car park at 4.45am and
waiting again on my return with just 10 mins notice.
I would recommend this service and will certainly use
it again. July 5, 2012
It was the worst experience of meet and greet parking I have ever had! On the way there I had to wait for them to arrive for 10-15 min although I did phone them in advance as instructed. When I got my car back my phone charger was not there and all my belongings were in different places to were I left them. Also, I left the car with a third of a tank, when I got it back there was barely enough petrol to get to the petrol station. In addition, all the radio stations were unset for some reason. I am not sure why as I am not a mechanic, maybe the battery was taken out. All in all, a disgusting experience! June 9, 2012