Luton 247 Airport Parking - Meet and Greet reviews

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Here are some comments that our customers have made about Luton 247 Airport Parking - Meet and Greet

1
Mrs Ghulam Fatima Butt

The worst company to book with. Avoid at all cost they are a rip off. I booked online and then had a call to confirm flight times, when I got to the airport to drop off car no one from the company was there to meet us! Instead I had to keep calling them and then they told me to leave the car with another company who refused to take any pictures of the car as it wasn't there company! Reluctantly I had to leave the car as I was late for my flight. On my return they charged me even more money claiming that I was late to pick the car up! And as I had no check in documents for them I had no choice but to give them the money in order for them to give me my keys! Avoid this company - very very unprofessional service!
May 5, 2019

1
Ritta

Worst ever experience.
April 23, 2019

1
Anita

DO NOT WASTE TIME & MONEY!!! It’s the first time we used this company & it’s been the worst meet and greet parking service we have used. Despite talking to someone on the phone and doing a phone booking they got our arrival time wrong. When we got to the arrival we were asked to call them& the cars will be there in 30mins. Despite few call & in return promising to call back and waiting over 2 hrs in the car park we were told they couldn’t find the keys to our car, which was already in the car park. The other car we booked they bought that one after over an hour of us arguing and wanting to know what’s happening and why couldn’t they meet to the requests and why not fulfill the commitment as agreed. One man working for the company actually denied that he worked for the Luton247 his name Suru/Suri . After over 2hrs the manager arrived with our car key & apologising. But the damage had been done and that suru/Suri was really rude very much as though attitude of couldn’t care less. PLEASE Do NOT WASTE YOUR TIME & MONEY TO BOOK WITH THIS COMPANY.
April 22, 2019

1
Chandarana

247 Airport Meet and Greet parking-DO NOT USE! Arrived from a 4 day trip to pick up 2 cars from Luton airport. One car was there with no key and the other car was no where to be found. Waited 1.5 hours for 1 car and 2.5 hours for the key for the 2nd car. Highly unprofessional and we paid for meet and greet... Which we definitely did not get. I WOULD NOT RECCOMEND THEM! Luton Airport officials should vett this company and stop them from operating!
April 22, 2019

5
Kamurdeen

Service was as good
March 20, 2019

5
Jain

Excellent service.
March 18, 2019

1
Mia Hames

Returned from our holiday iPhone cable missing and a pair of sunglasses. Used this company before on many occasions with no problems. Obviously using the wrong employees. Will not be using again.
January 26, 2019

1
Darren Smith

I have reported these rogues to trading standards. We returned from holiday to find our car had been hit at the front. They took photos and asked us to email them. They obviously have ignored all correspondence and the phone just goes to answer machine. This company has to be shut down immediately. I hope nobody uses them ever again.
January 18, 2019

1
Adam Sterrie

DO NOT USE. We had the same experience as Rachel Smith on 12 Jan. Thinking of taking them to the small claims court and maybe Local Trading standards. Car had been trashed. All pockets and glove compartments emptied and contents all over the car. Took photos, so did they, emailed no response, No reply after I called and now their telephone number goes to answerphone.
January 16, 2019

1
Rachel Smith

Do not use this terrible company. We returned to substantial damage to our car and they could not care less. Their attitude was disgusting and they just told us to take photos and email them but they have ignored our emails and reading the reviews they have done this to many customers. Something should be done about this company - Luton Airport should not let them trade here.
January 12, 2019