Heathrow Buzz Park and Ride reviews

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We strongly encourage our customers to give feedback and share their experience of parking at Heathrow. If you have used Heathrow Buzz Park and Ride and would like to tell others about it, please submit your review. Thank you!

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Here are some comments that our customers have made about Heathrow Buzz Park and Ride

Showing 1 to 30 of 164

Excellent service. Well organised and quick transfer to terminal. Very polite, helpful and well-priced too
April 14, 2019

Tim Lerner

Absolutely happy with the service: the staff is exceptionally friendly and highly professional at the same time. I called them while waiting for luggage, and as soon as I got to the designated pick up spot their van was pulling in. Will be using their services in the future as well.
April 14, 2019

Ibrahim Rakha

Good value for money, easy to find, doesn't take long to go to terminal. Staff are friendly and will be with you to pick you up within 15-20 min when you come back
April 8, 2019

Adrian EvNs

We would rate our experience with Buzz Parking as 5*****. Directions were clear and essay to follow . Both members of staff we met were friendly, polite and helpful. Drop off and pick up we’re prompt. Parking was ideally placed for Terminal 4 which we used. The actual parking itself seemed very secure. Highly recommend.
March 31, 2019

Soraya Salhi

I have used this company for the first time and was not sure about it, given I had never heard about them before. They are actually really really good and very quick (to pick you up and take you to the airport). I definitely recommend them and will use them again for sure!!
March 26, 2019

K Chan

Buzz Park and Ride: despite the driver having to wait an hour for us to come out of the terminal due to lost baggage at midnight, he was very understanding, super friendly and didn't complain at all. The customer service was excellent and we will definitely be using them again in the future.
March 21, 2019

Adel Amdouni

Very good service will definitely use their car park again and recommend it to friends.
February 26, 2019

Jitesh Patel

Very good service. Will definitely return
February 23, 2019

Leonard Seales

I have used Reeds a least four/five times, the last occasion being on Monday 19th June. I have never had a problem with loss of fuel or excess miles recorded while I have been away and to make sure this is the case I always take a photo of my dash board before I leave the car. My criticism is on two fronts. Firstly, I think the Reception could do a lot more to make sure the collection van is either on the way to the airport or in position to meet the client when they arrive. They have all the flight details to enable this to be done and it will save 40/45mins on my journey. Secondly, my car floor mats were dirty this time as a result of filthy shoes/boots being worn when the car was re-parked after I left it. Not the first time this has happened and all it takes is for a paper mat to be put down before anyone attempts to drive the car. Generally Reception are very polite but not so last time. I got a pretty gruff reply when the phone was answered on Monday so someone needs some training on how to answer the phone with the right attitude.
June 20, 2018

Mr Mustafa Elhaggagi

I parked my car with Reeds for about 5 weeks. The car was parked away from where I dropped it. It came back dirty full of tree leaves and fuel tank had at least 20 litres missing as I noted it when I dropped the car. The drivers who took me to Heathrow and back are very nice and helpfull guys but I have my doubts of using them again.
June 19, 2018

Mr Davis

Excellent. Parking secure and transits on time and comfortable. Welcoming staff.
November 24, 2017

Mr Hilling

No problems, the delivery and pickup to Heathrow quick and easy. Car ready for us on arrival.
November 20, 2017

Mr Somers

Very pleased overall. But some confusion when we arrived to park. The office clerk couldn’t find the reference for our booking. He had to use our paperwork to continue. On our return the contact details worked very well and the lady was very pleasant on the phone. We had a straightforward pick up and collection of car.
November 8, 2017

Mr D Leggett

Although it is some distance from LHR, for the cost it is good value. The staff were polite and efficient.
June 10, 2017

Amandine LD

I used this service a couple of a weeks ago and it was perfect, very efficient and friendly staff!
May 16, 2017

David Lewis

Thank you. Very efficient service levels. Will use your services on my next travels.
March 30, 2017

rodney gooch

First time user and very impressed, really friendly drivers both ways, one on his first day. Quick and convenient.
March 26, 2017

N Powrie

All worked well, friendly staff.
March 26, 2017

Phil Davies

Make sure you read their terms and condition as if your car is damaged they will just quote read terms and conditions, worst service I have ever had from start to finish. Stay clear.
March 15, 2017

Chris Little

We were due to arrive ar 5am, but, due to the M3 being closed we were a little late. We were starting to worry that we would miss our flight, but, Reeds were brilliant. The service park is clearly signposted and as we arrived the minibus was waiting for us and within 2 minutes of arriving we were on our way to Heathrow. On returning to Heathrow we rang the given number and within 20 minutes we were picked up. Brian was our driver for both journeys. He was a lovely guy who was very friendly and professional. Would highly recommend this company. Excellent price and super service.
February 26, 2017

S Hacquin

Good service except that we had to wait a bit long (15 min) before being taken to Heathrow
January 6, 2017

Mr J Scroggs

Very good service both ways. I had to return from trip 5 days early and having called them ahead of traveling, my car was out and parked ready for collection. No fuss, no hassle. I will definitely use them again.
October 11, 2016

Leslie murray

First class service. Very friendly and professional driver took us to Heathrow. On our return we only waited 5 minutes at the bus stop. Would not hesitate to recommend and will definitely use again.
September 26, 2016

Sandra Smith

Excellent service both ways. The only comment is that is was hard to find. The place looks like a petrol garage so in the dark, we drove straight by it!
August 17, 2016

Beatrice Austin

Very friendly and helpful staff. Drop off and pick up very speedy.
August 2, 2016

Mrs V Nathan

Good directions to parking site. Pleasant drivers both ways. Would use these again
August 1, 2016

Ashton Dray

Purple Parking were Fab and efficient after we were transferred to them due to too many car in the parking we booked. They sorted it all out for us.
August 1, 2016

Mr P Sutton

Great service, close to T5. Would recommend and use again.
July 20, 2016

Ms S Jex

Reeds were very helpful and polite. The directions made it easy to find and they picked me up from T5 within 25 minutes of my arrival phone call. Good price compared to other options and it seems secure. I'd recommend.
July 11, 2016

Dr A Salvadori

Can't fault this service, rapid and efficient transfers by friendly staff.
June 27, 2016