East Midlands Jet Parks 2 reviews

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We strongly encourage our customers to give feedback and share their experience of parking at East Midlands. If you have used East Midlands Jet Parks 2 and would like to tell others about it, please submit your review. Thank you!

Here are some comments that our customers have made about East Midlands Jet Parks 2

5
S Goodenough

Very easy to use and trouble free I have used this service at least 5 times without an issue.
August 17, 2018

4
Andy Furze

Entering and exiting worked fine. Found a parking spot with little difficulty. Main problem was getting out of the spot 2 weeks later. Cars parked along middle left very little room for manoeuvre, if my wife wasn't in the passenger side I don't know if I could have managed, as it was there was less than an inch of space at the tightest to do a multipoint turn. Noticed another car with a flat tyre, could be awkward if arriving late at night to pick up and no idea if help would be available.
July 12, 2018

5
Clive sewell

It does exactly what it says on the tin. I've used car park twice no problems so far
July 10, 2018

1
Paul Mcconnell

Far from a breeze, after a late evening flight from Majorca we got to jetpark 2 as expected, found our car and proceeded to the exit only to find a queue because the operator was arguing with some guy about payment and would not lift the barrier.30 mins later the issue seem to be resolved. Not impressed to put it politely there should be more than one exit absolutely pathetic.
June 14, 2018

5
M Brown

Great service - keep up the good work . Airport, bus service and parking.
May 9, 2018

1
Robert Siddons

Am currently sat in jet parks 2 at East Midlands airport with a flat battery, went over to the jet parks ports cabin to ask for help and was told by the man, sorry, can’t help. Wouldn’t even jump start car for me! Basically said, tough luck, you will have to leave your car here!! Customer service at its best...... not
October 3, 2017

2
Andrew Barber

Entering was easy as you like but on leaving the scanner was not working so pressed for assistance nobody answering cars building up behind ...not great service
August 5, 2017

4
Mr Guy Bryant

Excellent service with airport parking, would definitely use again!
May 7, 2017

5
Ms Dianne Trembath

Everything was easy and simple. Staff are excellent and very very helpful. Just one little comment, if you are booking to return on a midnight flight don't get the 24hr clock confused! Maybe change the booking form to state am/pm to reduce confusion.
May 6, 2017

5
Mr Graham Parr

Buses regular and easy to use , driver told us where bus stops were and was very helpful. Clear signs.
April 19, 2017

3
Mark Clifford

The car park is secure and convenient for the terminal. It isn't well signed when you approach from the M1 - we trawled right round the airport before finding it. Big problems in trying to access - booked in advance and were told that number plate recognition was in action. It wasn't! And because we arrived at 5.30 am for an early flight, there was nobody around to help. We eventually got in via an intercom link, but the knock-on effect was to cause us to come close to missing our flight. Needs improvement - not had this problem at other airports
April 13, 2017

4
Mrs Sylvia Chapman

I've used the same car park the last couple of times I've travelled from East Midlands airport and I've been very happy with the service
October 19, 2016

5
Mrs Hilary Jones

Very straight forward with no problems
August 11, 2016

4
Mr Ward

Great service and facilities. Buses could be a little more regular. Will use again
July 16, 2016

4
Mr Cliss

A good experience overall with excellent booking procedures and efficient transportation to and from airport. The only problem we had was locating the bus stop on our return from holiday. It was late, 10.45pm, dark, and we were possibly tired and slightly frazzled from our holiday. I think the bus stop could have better indicated on leaving the Terminal with more obvious signage on the actual bus stop. However the kiosk provided to direct bewildered travelers was very helpful.
June 9, 2016

4
Mrs Diane Worsfold

Easy to find, had to access operator as our number plate could not be read (Alfa Romeo and positioned at side of car) but not a problem gave our reference number and were in. Bus very frequent and dropped off right at departures,happy to use again.
June 6, 2016

5
Mrs G Wood

All very smooth.
April 3, 2016

5
Mrs S Lee

Excellent service from start to finish! Wii use you again!
November 4, 2015

5
Mr K Mcnulty

Totally impressed with service. On arrival very early (and cold) morning we found a bus waiting and the driver kindly advised us where there were plenty of parking places. He then drove round to the nearby bus stop and waited while we unloaded our luggage into his bus. Brilliant. On return only waited for a short time for bus to arrive and dropped us off at same bus stop. Drove in and out without any problems as presumably the system read our number plate and let us in and out automatically. The price was good and so was the service. Highly recommended.
October 11, 2015

5
Mrs R James

Could not fault anything. Initial communication was clear and quick. Price was excellent. Directions fine... Found car park easily, no problems with car on entering or exiting. Bus came within 2 minutes. Would use again.
August 2, 2015