"Good value, easy to use and efficient shuttle service. But, when we tried to leave, the machine said we had to pay extra. A call to the help line released us without extra payment, but this is the second time this has happened. Either there is something wrong with the system which is therefore overdue for an overhaul, or Purple Parking are deliberately doing this, in the hope that some people will pay extra erroneously!!!"August 15, 2015
"1st time we've parked at East Midlands airport. Very smooth trip"July 30, 2015
"The car park was secure and the bus facility was excellent. The registration plate recognition was useless and I had to use the assistance button but apart from that, it was a good service."July 16, 2015
"On site, easy to find, excellent shuttle bus service. Easy to book and reasonable prices.
On return our car battery was flat and 2 friendly employees from Jetparks came and jump started our car free of charge at midnight - Excellent customer service ....very impressed. Thank you."
"A breeze. Arrive wait at barrier, a bit of m,agriculture the barrier rise and park up. Same for leaving no issues at all. Bus transfer good a 5 minute wait."June 12, 2015
"Nice and easy to use app, and on arrival at the airport everything went very smoothly."June 5, 2015
"Easy to find bus to airport runs regularly. Coming back from the arrivals, could not find a sign where to catch bus. Would be nice to print the return instructions on the receipt."June 2, 2015
"Easy to book - easy to find - bus drivers were very friendly and helpful - would use again- thanks"April 13, 2015
"Knowing where the bus was picking us up from could have been better"April 6, 2015
"Good price. Good service."February 21, 2015
"Overall good. Arrival instructions were incorrect, but taking the ticket was no problem. We must have just missed a bus so had to wait about 15 minutes. The return was much quicker."January 19, 2015
"The car parking experience at EMA is not good, in fact it is probably one of the worst of the airports we use regularly. The bus service is unreliable but the worst problem is the appalling signage at EMA which makes it very difficult to find out where one should be."January 17, 2015
"Arrived at the car park at 05.30 Sunday 12 October and was initially confused as to where to go to catch the bus. Finally realised that we had to walk to the adjacent road. The bus arrived some 25 minutes later.
On return we found it difficult to find the bus stop after queueing for approximatley 15 minutes we managed to board the bus, which was packed. As we were the second stop there was alot of people moving around on the bus to allow us to collect our suit cases and fight our way off the bus.
I'm not sure if Jet Parks Plus is more expensive or not but we caught the same bus as Jet Parks which was only a couple of hundred yards away.
Next time I will investigate another way of leaving my car!!"
"No problems whatsoever in parking, shuttle service also no problem, would definitely use again."October 1, 2014
"Bus regular, parking spaces, modern tech efficiency"September 15, 2014
"My parking experience with Jet Parks Plus was simple and very straightforward. It was nice when I arrived back at East Midlands, that my own car was ready and waiting for me to complete my journey home.
I would use Jet Park Parking again next time I travel from EMA."
"A good experience, easy to find, plenty spaces and quick bus transfers. I would book any time and recommend."September 13, 2014
"Arrived at 03.45 and the NAPR camera did not recognise my index plate but as soon as I spoke to assistance I was let through the barrier and informed to quote my Ref No on exit.
The bus connection service was excellent didn't have to wait more than a couple of minutes.
On return at midnight four days later I did just that and away we went.
Would definitely be using the park in the future."
"Good details on web site, easy to use and book.
Bus service good.
Entry and exit to car park was done without any problems."
"Very good will use again & recommend."March 27, 2013
"I BOOKED THIS PARKING FOR MY WIFE WHO WAS TRAVELLING TO SPAIN FOR A SHORT WEEKEND BREAK. SHE FOUND THE PARKING VERY EASY FROM START TO FINISH , RECIEVING DETAILED INSTRUCTIONS VIA EMAIL ON HOW TO GET THERE AND CATCHING THE SHUTTLE WAS A BREEZE. THIS WILL BE OUR FIRST CHOICE WHEN FLYING FROM EAST MIDS AGAIN . WHAT MORE CAN YOU ASK , GREAT PRICE ,SECURITY AND EASE OF USE."March 20, 2013
"Easy access, many spaces left the car park,less than 10wait for the bus"February 19, 2013
"First time of using Shuttle Plus - everything worked extremely well. Plenty of space to park, prices definitely correct and a courtesy bus waiting for us on arrival at the car park, and then at the terminal on our return. What more can you say, except we will use again."January 16, 2013
"Excellent value, is as easy to use as Long Stay 1."December 5, 2012
"I booked Long stay 6 shuttle plus via this site rather than directly with the airport as the price was cheaper. However as a blue badge holder, by paying for this cheaper option up front, I was able to park in the short stay car park directly opposite the terminal entrance where the disabled bays are situated at no extra cost. On collecting my vehicle I took my permit & booking confirmation to the office in the car park where they validated my barrier ticket to get out. I would not hesitate to use this service again."November 28, 2012
"the parking at shuttle plus was really good - the buses waiting to take you to the departure gate, no problems at all when parking. however on returning 2 weeks later the car park machine did not recognise that we had pre-paid and one of the barriers where you could summon assistance was not working either. we had to go to the other barrier and there we were able to get help. luckily we had our booking reference with us so no further problems."November 28, 2012
"Parking was fine.
Not very clear on return where to find Shuttle Plus bus stop. Could it be shown on the ticket?"
"Highly recommend this way of Parking. Easy, simple, and at very good price.
Good shuttle Bus to the airport, and only a few minutes away. Friendly helpful drivers.
So, so easy, highly recommend."
easy to find, best price,no waiting for trasfer, plenty of spaces"
"Easy to use but driver that collected us on return was very rude and unhelpful, not what you wanted or expected!"November 11, 2012