East Midlands Jet Parks Plus reviews

We strongly encourage our customers to give feedback and share their experience of parking at East Midlands. If you have used East Midlands Jet Parks Plus and would like to tell others about it, please submit your review. Thank you!

Here are some comments that our customers have made about East Midlands Jet Parks Plus

Mr M Trier

Good value, easy to use and efficient shuttle service. But, when we tried to leave, the machine said we had to pay extra. A call to the help line released us without extra payment, but this is the second time this has happened. Either there is something wrong with the system which is therefore overdue for an overhaul, or Purple Parking are deliberately doing this, in the hope that some people will pay extra erroneously!!!
August 15, 2015

Mrs R Hepworth

1st time we've parked at East Midlands airport. Very smooth trip
July 30, 2015

Miss G Houldsworth

The car park was secure and the bus facility was excellent. The registration plate recognition was useless and I had to use the assistance button but apart from that, it was a good service.
July 16, 2015

Richard Green

On site, easy to find, excellent shuttle bus service. Easy to book and reasonable prices. On return our car battery was flat and 2 friendly employees from Jetparks came and jump started our car free of charge at midnight - Excellent customer service ....very impressed. Thank you.
July 14, 2015

Mr D Gibson

A breeze. Arrive wait at barrier, a bit of m,agriculture the barrier rise and park up. Same for leaving no issues at all. Bus transfer good a 5 minute wait.
June 12, 2015

Mr L Johnston

Nice and easy to use app, and on arrival at the airport everything went very smoothly.
June 5, 2015

Mr B Coleman

Easy to find bus to airport runs regularly. Coming back from the arrivals, could not find a sign where to catch bus. Would be nice to print the return instructions on the receipt.
June 2, 2015

Mr S Taylor

Easy to book - easy to find - bus drivers were very friendly and helpful - would use again- thanks
April 13, 2015

Mrs K Folker

Knowing where the bus was picking us up from could have been better
April 6, 2015

Mr G Henderson

Good price. Good service.
February 21, 2015

Mr C Clark

Overall good. Arrival instructions were incorrect, but taking the ticket was no problem. We must have just missed a bus so had to wait about 15 minutes. The return was much quicker.
January 19, 2015

Mr G Heywood

The car parking experience at EMA is not good, in fact it is probably one of the worst of the airports we use regularly. The bus service is unreliable but the worst problem is the appalling signage at EMA which makes it very difficult to find out where one should be.
January 17, 2015

Nicholas Philp

Arrived at the car park at 05.30 Sunday 12 October and was initially confused as to where to go to catch the bus. Finally realised that we had to walk to the adjacent road. The bus arrived some 25 minutes later. On return we found it difficult to find the bus stop after queueing for approximatley 15 minutes we managed to board the bus, which was packed. As we were the second stop there was alot of people moving around on the bus to allow us to collect our suit cases and fight our way off the bus. I'm not sure if Jet Parks Plus is more expensive or not but we caught the same bus as Jet Parks which was only a couple of hundred yards away. Next time I will investigate another way of leaving my car!!
October 20, 2014

Andrew Lawton

No problems whatsoever in parking, shuttle service also no problem, would definitely use again.
October 1, 2014

Frank Drozda

Bus regular, parking spaces, modern tech efficiency
September 15, 2014

Gillian Lang

My parking experience with Jet Parks Plus was simple and very straightforward. It was nice when I arrived back at East Midlands, that my own car was ready and waiting for me to complete my journey home. I would use Jet Park Parking again next time I travel from EMA.
September 15, 2014

r bahari

A good experience, easy to find, plenty spaces and quick bus transfers. I would book any time and recommend.
September 13, 2014

Geoffrey Whiteman

Arrived at 03.45 and the NAPR camera did not recognise my index plate but as soon as I spoke to assistance I was let through the barrier and informed to quote my Ref No on exit. The bus connection service was excellent didn't have to wait more than a couple of minutes. On return at midnight four days later I did just that and away we went. Would definitely be using the park in the future.
August 18, 2014


Good details on web site, easy to use and book. Bus service good. Entry and exit to car park was done without any problems.
July 23, 2014

simon harrison

Very good will use again & recommend.
March 27, 2013