Aberdeen Park and Depart reviews
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Here are some comments that our customers have made about Aberdeen Park and Depart
We haven’t been on the trip yet but have been before and found it very good.
August 29, 2018
Easy to book, good parking and quick transfer to terminal.
Will certainly use again.
May 21, 2018
Service excellent on way to airport as bus waiting and taken immediately by a friendly driver. Unfortunately our experience on the way back will mean that we won't be using again. On arriving back you have to come outside the terminal and use a dedicated pink phone and due to the house of planes it took 4 attempts before I knew that the guy was asking which car park. I then had to call again after 15 to 20 mins as the bus hadn't arrived to be told that they would check. After waiting another 5 mins called again. Thankfully it was a nice day but having arrived back tired after flying back originally from New York, the wait was too long. Will be using Aberdeen Airpark the next time as we've done for a few years previously.
May 17, 2018
Ordinarily good but do not contemplate using whilst Wellheads Road is closed. Over 30 minutes waiting for pick up. No apology
April 24, 2018
Been using the car park weekly for over 1 year and getting fed up.
Despite entering flight information, no effort is made to meet passengers on there arrival.
Pick up from the time of phone call has increased over the last few months to 20 minutes plus, this is unacceptable when the journey to the car park is only 5 minutes.
if I am not picked up promptly on Thursday you have lost a customer.
February 20, 2018
No problems at all. Even though very early morning the transfer bus was waiting although we were the only two at 4am. Equally good on the return - we only had to wait about 3mins before the bus appeared.
November 27, 2017
Intuitive and easy-to-use website, good deals on offer, seamless entry/exit from carpark.
November 1, 2017
The service was excellent. When we left the car at the beginning of our trip the bus turned up straight away and when we returned and came out of the airport building with our baggage the bus rolled up again! We didn't have to even phone. The only reason I haven't given five stars is that the telephone is difficult to spot from the airport side unless you already know where it is. We knew we were looking for a pink phone, but you don't see the 'pink' notice until you have crossed the road and are looking back towards the airport.
The driver was very helpful and polite on both occasions and took us tight back to our car. This was a much better experience than we have had with one of the other long stay shuttle bus car parks at Aberdeen airport, where the driver was most unhelpful and rude.
April 16, 2017
Used the car park from 16/1/17 dep 1.30pm until 28/1/17 are 2.45pm. Everything was ok apart from a lengthy wait, in the freezing weather, to be picked up on our return on 28/1/17 when we had to wait a lengthy time, 20 minutes) to be picked up . We made 3 phone calls requesting a pickup. While we were waiting 2 minibuses arrived from the rival car park in the mean time.
Will consider using the rival car park instead next times as a result.
February 2, 2017