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VIP Parking - Meet and Greet reviews

We strongly encourage our customers to give feedback and share their experience of parking at Manchester Airport. You can see all VIP Parking - Meet and Greet reviews below. These reviews are submitted by verified customers after they have completed their trip, so you can be sure that they are genuine experiences of the car park.

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Read genuine VIP Parking - Meet and Greet reviews submitted by our customers

Overall Rating
4.5 / 5 from 297 reviews
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Andy Cuddeford

Brilliant Service wouldn’t hesitate to use again
December 12, 2020

Joanne Pullan

Will definitely use again
September 28, 2020

Jonathan Dimsdale

On arrival, we were met on time, despite being early, and the handover was totally professional. Despite there being a muddle on our return date and time, the car was returned only keeping us waiting for about 15 minutes. We would definitely use this firm again and would recommend them. I have to disagree with the previous comment as all directions and instructions were perfectly clear.
September 12, 2020

Charles Main-Brackenridge

I was appalled when leaving the car at the way I was dealt with. I had some difficulty finding the leaving point and had to ring for information, first I was grumbled at because I was supposed to ring 15 minutes before then was brusquely given directions. I still was having difficulties so had to ring the number back again whereupon I was given instructions again. I have to say at the end of 'both' conversation I was subject to his swearing to someone, presumably in the office, about 'idiots'. I do not know if he was commenting on me or continuing some other conversation but either way I do not expect to hear that from anyone! On arrival the person accepting the car was abrupt and rude, I mentioned that I thought you really needed more signs as I found it very difficult to find and his, slightly aggressive/condescending response, 'There are plenty of signs for anyone to get here'...even were he right, which I don't think, he could/should have been more agreeable without agreeing with my comment...I was not, after all, critiquing him personally but the signage. Collecting my car was fine, the delivery was quick and full instruction given for exiting the problem It is unlikely I will use this company again as I do, rather, expect to be met with courtesy rather that aggressive foul mouthed staff!
September 8, 2020

Ian Orrick

Excellent service - first time we’ve used Manchester airport. The service was brilliant - we will definitely use it again.
August 28, 2020

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William Lowe

holliday cancelled.
July 3, 2020

Jim Rutherford

Fast and good service as usual.
January 5, 2020

Mark By

Having recently returned from my holiday in Corfu with my partner and our 3 children I would certainly use this meet and greet service in the future.Indeed I do not hesitate in recommending them. They were easy to contact,reliable and transparent when it came to their fees. Mark Baxendale
August 13, 2019

Caroline Preston

Booked our car parking with Manchester VIP meet and greet, had used before and despite being a bit 'rough around the edges' service wise they'd been okay. So we return from holiday around 8am from a long flight, call the service number, starts looking around the car before taking the keys and we realise the car Tyre is completely flat! How has he driven it all this way not knowing the tyre was flat, where was it stored etc the drop of driver who by the way left our car parked across two disabled bays in a car park that charges £25 an hour and says, don't worry about the £4 exit fee can I leave you to deal with this as I have another person on your flight to pick up!!! So we were left there in January at the airport at 8am with a completely flat tyre. Thankfully, a local taxi driver gave us some tyre foam which was enough to get us to the garage but god help us if we'd arrived at a later or earlier time. When I rang the Manchester VIP office he offered me free parking and a valet that never materialised....I complained to and they said they couldn't do anything because tyres weren't covered!!!! DO NOT USE THIS COMPANY AS THEY WILL DO ABSOLUTELY NOTHING TO HELP IF YOU HAVE A COMPLAINT AND DO NOT USE MANCHESTER VIP PARKING AS YOU ARE DEFINITELY NOT A VIP TO THEM. SHOCKING SHODDY SERVICE BY BOTH COMPANIES, SPEND A BIT MORE AND GET A BETTER SERVICE.
March 26, 2019

Claire Precious

Fantastic service with friendly helpful staff. I would definitely use this company again!
February 20, 2019