"DO NOT USE!!
Well what can I say...
Nobody did a meet and greet at the airport, despite ringing when we arrived as we were told to, kept being fobbed off, saying someone would be out to collect the car in 20 minutes, this never happened 3 times. Eventually someone turned up an hour a half later!!
We very nearly missed our flight and had to be escorted through the terminal and security with 2 minutes to spare!
On arriving back in the country, we made 28 attempted phone calls until someone picked up, then it all started again, no driver available so wait 30 minutes, after 30 minutes still no driver or a phone call, so called them again, picked up after about 8 attempted calls this time, same response, no drivers available, we need to wait about 20-30 minutes. Eventually, 2 1/2 hours after we'd landed someone turned up.
Shocking service, with nowhere to go, what are you supposed to do??
Would never use again and would never recommend."
"After using this company and trusting them with £60,000 worth of car I can’t even express how angry I was to see they had damaged my alloys substantially in two places. I took this up with them via phone and numerous emails backed it up with pictures and video they asked for quotes etc only to be given the run around for 3 weeks managers all playing sloppy shoulders. Today I spoke to some one with a very strong distinct Asian accent who was pretending to be the manager who I spoke to last week who never got back to me and he sounded very much English with a Mancunian accent. With all this in mind I won’t be using them again but it’s by no means over lol"July 31, 2018
"I HAD MEET & GREET WITH PPS.LEFT MY CAR SPOTLESSLY CLEAN ON MY RETURN IT HAD OBVIOUSLY BEEN PARKED IN A VERY MUDDY FIELD.THERE WAS MUD ALL UP THE SIDES & QUITE THICK ON THE TYRES & WHEELS.RANG TO COMPLAIN WAS TOLD THEY WOULD GET BACK TO ME.......HAVE THEY NO & WHEN I TRIED TO RING THEM CALL WAS CUT OFF."September 18, 2017
"We have always used PPS meet and greet on our holidays and we considered ourselves valuable customers. After a new baby we didn't fly anywhere for over a year and therefore didn't use them for a while and lost their details. I eventually found them again through previous booking emails and was delighted they had availability for my vehicle.
I arrived at the airport, my car was taken and all was running smoothly as usual. Until it was time to receive my car again after landing back in Manchester.
The guy who dropped it off was in a hurry and after an almost 4.5 hour delay we just wanted to get home. This was a BIG MISTAKE. There was extensive damage to both doors on the passenger side, all dented and scratched. They had tried to wipe the marks off as the car was rather dusty except for this patch. By this time, the man who dropped the car off had disappeared!
We rang the company as soon as we arrived home to be told we would need to speak to the Manager. The following day this was carried out and he said that we can happily send him the bill for the repairs as he won't be paying it. He laughed as he said we should have inspected the vehicle straight away. Unfortunately won't be using them again, after 5 years of being loyal and recommending them to friends and family I am now telling everyone the opposite. Cowboys."
"Used this company last august, information and directions very easy to follow. Great service on departure and arrival back. Lovely people who dealt with our car. Would definitely use them again."January 21, 2016
"I have used several different meet and greet services at Manchester and this company are by far and away the best. They were there to meet me on departure with no waiting and amazingly having notified them after I picked up my bags and by the time I walked to the meeting point they were already there waiting for me. This was on both occasions I have used them. Absolutely superb will definitely be using them in the future."November 2, 2015
"This is the second time I have used this company and it definitely wont be the last. They were waiting at the terminal for us to drop the car off and when we had a 1 hour delay waiting for baggage, it only took them a couple of mins to drop the car off on the return journey. I have used another meet and greet service which was appalling, they could learn a lot from this company Good Service = many return customers. Well done and thank you PPS"December 30, 2013
"Excellent service. Prompt, efficient and great value for money. Will definitely use again"September 1, 2010
"This was the first time I have used the meet and greet service having either parked off site or used a taxi connections company to take us to the airport in the past. I have to say in all honesty using the meet and greet was the best thing I have done. After feeling a little apprehensive, will they be there when I arrive, will my car be ok, will the car have lots of additional miles on the clock etc etc I need not have worried in the slightest. I cannot recommend this company highly enough, they are superb and we will definately be using the in the future for their first class service."August 29, 2010
"Having used this service again I have to say that it can't be faulted. We were early arriving at Manchester and were met straight away. We were also a little early arriving home and didn't have to wait for our car. An excellent service which we will definitely use again - thanks!!"August 24, 2010
"A truly excellent service, polite, courteous and professional - all you could want at a price which is accessible to everyone. This is a relatively small charge for a service which adds so much to the holiday experience. Its no longer necessary to lug cases from a distant car-park, go onto a 20 minute airport car-park tour and then lug off the cases at the terminal with everyone else – just book it and enjoy a luxury service normally reserved for celebrities and dignitaries. I cannot praise them enough - many thanks to all at PPS Meet and Greet."August 16, 2010
"Found this service very reliable and would highly recommend this to anyone . Thanks"August 16, 2010
"This service was excellent from start to finish and I can wholly recommend it for everybody. The cars were punctual and the drivers courteous and very helpful - nothing was too much trouble. We will certainly be using them next time!"August 13, 2010
"excellant service,no problems at all.lovely staff a credit to the company,will use again.THANKYOU"August 8, 2010
"excellent service. Was met promptly both on departure and arrival. No damag to car. The men were professional and efficent and make our holiday easier."August 1, 2010
"The service was FIRST CLASS at a very competitive rate,I can not think of any part of the transaction that was not 100%PLUS
No hesitation on recommending - Long may it operate"
"Superb service (have used you before).
Your reps professional, friendly and efficient.
One point we noticed on our return from Santorini (30 degrees C) to Manchester (cold) was that that the car's heating had been turned on - nice touch!
"Used the Manchester PPS Meet & Greet - excellent service all round - we were running late on getting to the airport and they were very understanding - upon our arrival home the car was ready and waiting as promised - just what you need when you get back to windy rainy UK after leaving the sun jsut a few hours before. Would fully recomment using them and we certainly will in the future,"August 30, 2009
"This is the second time we've used PPS Meet and Greet and yet again they were outstanding. I'll certainly use them again and have no hesitation in recommending them to anyone."August 28, 2009
"Having recently used the services of Manchester Meet and Greet I would like to take this opportunity to express my sincere thanks for a brilliant and efficient service.
The online booking was a doddle.
The communication with the driver and the Company was flawless.
Overall I would say that I could recommend this service to anyone.
I look forward to using the service again.
"It's the second time I've used PPS Meet and Greet, the first time being last October/November and it makes life much easier if you're travelling alone. Everything went very smoothly on both occasions, polite, helpful and no
problems even when I was 10 mins early arriving at M/C for my departure. I have already recommended the service to others and will use it again myself."
"I would like to say that the service we received was excellent, it was so easy. We have kids and just been drop off and picked up at the airport doors was fantastic. The car was defrosted and warm when we arrived back in the UK and no mess getting on and off buses with all the luggage. The best thing of all was the price it was excellent value and for now on we will only use this service next time we go abroad . What more can i say except 10/10"February 19, 2009
"I found the service first class although i did have a b 30 minute wait on the departure part. However they did wash my vehicle for my return. I will definately use them and recommend them to friends,"February 10, 2009
"Excellent service. Even though our flight was delayed by nearly two hours our car was still there within minutes and delivered with a smile. Will be using them again."February 9, 2009
"As in the past, the service I received from Manchester Meet and Greet was excellent. The driver, when phoned said he would be 5 minutes arriving and he was! I felt perfectly secure despite the fact that it was just my daughter and I travelling, and it was so nice getting straight into a warm car and being able to drive off immediately without having to wait for a transfer bus to some remote carpark then to find the car! I throughly recommend them."November 3, 2008
"Absolutely brilliant service. The driver was ready and waiting for us with a luggage trolley when we arrived at the airport. On our return, the car was there in under 10 minutes of us ringing as we came through customs. We shall never use the carparks and shuttle buses ever again. It was also cheaper than we have payed for the normal car parking!!"October 27, 2008
"Excellent service. Prompt, helpful and friendly. Much better than messing about with transit buses from the car park."October 20, 2008
"Very smooth, someone waiting for us when we arrived with luggage trolley. Coming back, again someone waiting for us with our car. Clear instructions where to meet and overall an excellent service, we won't use anybody else in future."October 16, 2008
"I am very pleased with the Manchester PPS meet and greet service, when we were an hour early for our booking in slot,the staff went out of their way to accomodate our early arrival.On our return it was a cold morning,when we got to our car,the heater was going which was great for our young children.This is the second year I have used PPS and I cannot fault the service."October 4, 2008
"I was very pleased with your company, very understanding and very helpful indeed. Looking forward to my next trip, thank you."September 30, 2008