Luton Pink Pig Parking Meet & Greet reviews

We strongly encourage our customers to give feedback and share their experience of parking at Luton. If you have used Luton Pink Pig Parking Meet & Greet and would like to tell others about it, please submit your review. Thank you!

Here are some comments that our customers have made about Luton Pink Pig Parking Meet & Greet

4
ian jnes

The Biggest problem is the Chaos at Luton Airport. Better communication is required from the Meet & Greet and they all seem to be the same company, its the same set of guys who take the cars and bring them back, Pink Pig or Swift or any others? I didn't book with swift but my receipt is Swift? Not having used this service before it said to use the short term car park. On arrival big signs say short term car park is shut, which is a major problem as it is generally chaos up there and you get nicked at the drop of a hat. It was open for meet and greet it seems. On return the short term car park really was shut, but I saw no guidance for where to go, this time it was in the multistory. It was freezing and it took around 15 mins for the car to arrive, not long but we were frozen. Bad lighting so hard to look around and confirm your car is undamaged before you sign for acceptance. Generally not a bad service but communication needs to be improved from everyone.
January 19, 2018

2
Mr Thompson

Although the meet and greet is based on airport campus it is quite a way from the airport entrance. There is a walkway and lift or stairs to navigate. With several cases and hand luggage it can be quite challenging. On our return journey we called as agreed once we were through passport control and had our cases. We were told the car would be depatched and delivered back to the same drop off point within 15 mins. We knew we had the same walk all the way back so we headed off to that point. It was absolutely freezing heading out of the airport and across to the pick up point and we waited there for our car. It was very hectic, with others dropping their cars off and others waiting for their vehicles. We waited over half an hour in the driving rain, strong winds and freezing cold. Eventually our car arrived but the service we received certainly wasn't meet and greet. They had the flight details and could have bought our vehicle to the airport once it landed which would have been perfect timing. There seemed plenty of bays empty. When we queried why it had taken so long for our car to arrive they told us they didn't anticipate the amount of traffic at the airport! What? Don't they do this journey every day and surely they must know the average time it takes to travel to the airport. I actually think it would have been quicker and certainly a lot warmer and less inconvenient to take the park and ride option - I will NOT be using this service again.
September 11, 2017

3
Mr Neil

I was waiting 40 minets for the car in the rain no cover in a open car park not the best could be improved
June 28, 2017

5
Valerie Swan

We only had to wait a few minutes to get the car on our return so very pleased with the service, although it is a long walk to the terminal now, but that is not their fault
June 23, 2017

5
Mr Rutks

every thing was fast and smooth , good service and easy access
June 10, 2017

5
George Brown

Given the current construction chaos at Luton these guys were fantastic. Will use them again.
June 6, 2017

5
Nichola May

Very efficient and easy service to use. It took a little while to find the meet-and-greet area when we arrived at the airport, but otherwise all was fine. On our return we phoned once we were through baggage and only had to wait a couple of minutes in the short stay car park for our vehicle to be returned. It was so much nicer than having to take a bus to an off-site parking area, which is what we have done before. Worth a little extra cost for the convenience.
June 5, 2017

5
Mark Ian Williams

Staff were friendly and helpful and arrived when expected
May 16, 2017

5
Geoffrey Berger

all went 100% to plan
May 16, 2017

5
Mr Mc Niffe

Very happy with the service we received..helpful and friendly. .thank you very much..21313
May 8, 2017

5
Mr K Mcmanus

Surprisingly good. I say surprising as there doesn't seem to be any system in place at all, a few guys hanging around in the short stay carpark working from an area of traffic cones. There was no signs saying who we collected our key from, but luckily there was a group of people hanging around 1 guy, doesn't seem professional or organised but it did work well for us.
May 3, 2017

5
Nihad Jaleel

Very quick service went without a hitch even at 4 in the morning! Beware other operators who charge u extra £7 for exit charges in the airport. M&G at its best and least exp naive of the lot! UNBELIEVABL!!
April 24, 2017

5
Mrs Ciofu

Great service all round!
April 23, 2017

4
Francesco Valmarana

friendly and efficient
February 22, 2016

4
Mrs Adrienne Pett

The staff were pleasant and attentive and everything went according to plan. The main down side is where they are having to operate from, but that is out of their control! Will use again
February 9, 2016

4
Dr Michael Smith

Very good service from Pink Pig. The only problems are not their fault - difficult to find one's way into the Short Term Car Park and, once inside, no signs to enable you to find the Meet & Greet area. Also another £2 to get out of the Short Term Car Park. All of the above are Luton airport problems rather than Pink Pig themselves.
August 26, 2015

5
Matthew Moy

Very good service and excellent people skills, a lovely polite experience. Will recommend and use again.
July 10, 2015

3
Elaine Roberts

We had a particularly early flight and no one picked up phone very worrying
May 18, 2015

5
Davidblake Blake

All good, it does what it says on the tin.
March 20, 2015

5
Mr E B Ayala

No Problems!! Fast efficient!! Courteous !!! Recommend it to anyone!! Thanks
March 2, 2015