London Official On-Site Parking reviews

We strongly encourage our customers to give feedback and share their experience of parking at London City. If you have used London Official On-Site Parking and would like to tell others about it, please submit your review. Thank you!

Here are some comments that our customers have made about London Official On-Site Parking

Gordon M. Pirret

Car park was very busy so had to drive to the top to get parked. Long walk back fortunately it was dry.
March 15, 2019

P Twells

Did exactly what was promised. At a fair price. Entry and exit without a hitch. Thank you
September 4, 2017

Ralph Donohue

Very poor. Had no record of our booking
August 23, 2017

Mr R Bousfield

Easy access (walking) to the airport terminal. A little pricy for 5 days parking, but I guess that's London for you.
February 9, 2017

J Boakes

Registration not recognised on arrival, leading to me getting flustered as holding up a queue and ending up in the short term park. I was able to drive through to the long term and then worried about getting out again. In the end it was quite straightforward as the help line adviser quickly identified my booking and let me out. The problems were mainly of my doing except that the car was not recognised on arrival. Hence only rates a 4!39142
October 3, 2016

Mr G Armstrong

Convenient But Long stay still very expensive for a weekend (£65 from 7 am Sat to 9pm Sunday) compared to Stansted prebooking for longer (£42 Sat 7am to Monday 9pm) and for same level convenience.
November 10, 2014

Cyril Ruttenberg

No hassle this one works without too much complication.
November 26, 2007

Stuart Cohen

First class, nice and easy and will most definetly use City Airport and parking again.
November 23, 2007

Derek Longman

Car park easy to use and very convenient. Prefer to book on-line and the alternative quotes were not available on-line. Perhaps BCP could offer a loyalty discount?
November 20, 2007


Booking was simple, price was right, and it was the only site to readily come up with London City airport. The instruction to go to the information desk in the terminal on return could have been made more readily visible. I was not sure what to do and could have inadvertently paid full price.
November 16, 2007

simon nichols

Good position;Very convenient; a bit on the pricey side for 3 days stay though. Good clear confirmation and e-mail instructions, very easy to book.
November 6, 2007

Terry Plummer

Everything was fine; the directions on the confirmation were accurate and the system worked well - there were no delays etc. either at dropping the car off or collecting the exit pass from the airport. One critism is the cost - £55 is a lot for 3 days parking and the airport is not in central London.
November 6, 2007

Stephen Ladyman

Smooth and trouble free.
November 5, 2007

David Ney

Using pre-pay parking could not have been easier. We took a normal ticket on arrival. On return, we presented our voucher to the Information desk and were immediately given an exit pass. I left my travel documents on the counter and before we got home, a message had been left for me on the home answerphone. The documents have been posted to me at no cost. Excellent service.
November 3, 2007

edwin glasgow

Quite excellent in every way. My only comment would be that an even clearer indication of the short and long term might be welcome: the word "main" is perhaps not too helpful?
October 8, 2007

Michelle Elliott

Very easy to book, and reasonably priced for a long weekend. We would have paid the same amount one-way in a taxi to the airport. Good directions and instructions and found a space easily. On our return we validated our ticket, walked the 3 minutes to our car under a covered walkway - which was good because as is usual for England it was raining!. Excellent service, would definately use again.
September 28, 2007

Mrs L coppin

Hi I thought that the information I got was useful and the process was easy to use. I was unfortunately recovering from knee surgery this time and would have liked a space nearer the terminal but I didn't notice a disabled parking option. Although as I don't have a blue badge I guess this wouldn't apply anyway! As I had to have assisstance it would have been helpful to have been able to organise a wheelchair to meet me at the airport, perhaps a link would be useful to airport services as trying to find a trolley with luggage and crutches was har work. If I had been my usual able bodied self i would have had no problems at all.
September 24, 2007

Craig Dunderdale

The parking was excellent and near the airport. I, like numerous others were unsure what to do on entry into the car park. I had no details of the procedure I now know i.e. Take your ticket from the barrier park in the long stay area. Present that ticket at the reception on your return from holiday and they give you a ticket/voucher to leave the car park. I saw some people putting their bank card in like some other airports where you have already paid with the same bank card. Other than that excellent service from the staff and very convenient if not a little pricey. Many regards with the future Craig Dunderdale
September 10, 2007

Joseph B Stokes

The most convenient of all airport parking at the most comfortable of all airports.
September 8, 2007

David S Poole

Easy to book, easy to find and easy to park. Great to be able to walk to the terminal an not have to wait for a courtesy bus and then fight to get on! But do remember to read the instructions and visit the information desk in the terminal on the way back to the car - if you dont you will be making the walk back in order to get your exit ticket
September 4, 2007