Get serious! I returned to find my car damaged. All that happened was they searched the CCTV coverage to prove that I didn't check the car before I left, therefore the claim was that the car was damaged prior to leaving it with them.
I left as it was clear I was going to get thumped if I pursued my claim.
Use these people again? Certainly not!"
"Absolutely terrible. The service was shocking & unfriendly. We arrived back to a flat tyre & they happily let us drive off with 4 children in the car knowing this. We them had to call back down as they wouldn't help us. Never ever again would I go with this company, they don't even deserve the name."September 2, 2016
"Excellent- have used a couple of times and will use again. Drop off, hand keys, mini bus to airport, pick up straight away. No problems :)"August 19, 2016
"Great service all round. Easy online booking & so cheap compared to other car parks at the airport. (£22 for 6 days)
Staff very friendly & helpful. No delay on arrival as minibus ready to take us to airport which was 5 minutes away. On our return the flight was delayed but on arrival I called the carpark @ 1.30am & the minibus collected us 5 minutes later with no problems.
First rate service from start to finish & we will be using the service again & will be highly recommending it to family & friends."
"Disgusting service. No van turned up to pick us up from the airport. We rang the number provided 40 times over the space of 45 minutes and phone switched off. Ended up having to pay for a taxi. When tried to explain this to the gentleman he told me he "didn't give a s**t" and then told me to "f**k off". Absolutely disgusted. Never had service this bad."March 28, 2016
"I used this car park 'service' on Tuesday 22 March 2016 and was treated very badly. No problems in the early hours of the morning on arrival, but when I arrived back at Liverpool airport around 4:30pm and rang to be collected I was treated like an idiot, simply because I could not remember exactly where I had been dropped off in the morning. I was been told to "stand between the two bus stops" and that the mini bus should be with me in less than two minutes. I rang back after about ten minutes, and was told that the driver hadn't been abIe to find me but was on his way back. Five minutes later I was rung and asked where I was standing. I explained that I was stood outside the main arrivals entrance and was told to "Go back into the f*cking airport and look for a blue mini-bus!". I asked "What? Inside the terminal building?" only to be told "No, in the f*cking car park!" I said I could see 3 car parks from where I was stood. By this stage the person who had rung me was also talking to the mini-us driver on another phone, and eventually said to him (AND I HEARD THIS QUITE PLAINLY) "Paddy, leave him there and come back! He's a f*cking idiot!"
I finished up having to get a taxi to pick up my car. To say that I am upset is an understatement. I shall never use this company again."
"Didn't answer the phone given to me to let them know were arriving at the airport despite trying numerous times. Not responded to email since. Had to book an alternative car park space on the day at higher cost."February 12, 2016
"Excellent for airport parking. I would highly recommend this company having used them on various occasions and no doubt in the future"January 31, 2016
"Fantastic service would definitely use again."September 7, 2015
"We use this car parking service whenever we fly from Liverpool, they are very good never had any problems with them."July 28, 2014
"Excellent service, very good value for money and very helpful when flights delayed. We will definitely be using this car park again."June 30, 2014
"After reading some of your reviews we where unsure.....not anymore!
We arrived on 21st quick booking in and then in mini bus straight around to airport drop of over the road in front of terminal...no waiting. Driver very helpful with instructions on our return. We arrived back on 29th April rang office told mini bus already on its way to the airport. We boarded minibus with another group and we both very impressed with the service of In2 car parking. On arrival in to yard my car was waiting by exit ready for us given keys and off home ...very quick, easy, cheap and would use again .Thanks"
"I have used in2parking Liverpool at least 3 times a year for the last 5 years without any problems. Longest I've had to wait at the airport is around 15 minutes (which might feel a long time when you've travelled from sunshine to Siberia, UK). Staff usually very friendly, though on returning once I asked for a promo code for the following month and was told,"We're cheap enough already!" - LOL!"April 18, 2014
"This is the second time we have used this company and on both occasions found them to be very professional, would certainly use them again and recommend them to friends."November 20, 2012
"This is the 2nd time we have used this car park and the last time we were very pleased with the service. However, this time we arrived in the airport and phoned In2 for collection, they informed they would be there shortly. After 20 mins I phoned again and was told they had already been to the airport but would return. We finally got collected 30 minutes from the 1st phone call. The driver informed us that we weren't on his pick up list. When we arrived back at the office to collect the car keys my husband commented that 30 mins was a long time to wait to which he received the reply "It's not my problem" What happened to customer service? We were very disappointed and will not be using In2 again."October 20, 2012
"This is the fourth time that we have used In2 carparking. Living in Mid Wales we are not used to the higher volume of traffic so for our first booking we had a Sunday afternoon recce. We found it with ease from the internet direction and booked there and then. On each occasion the service was the same, and procedure uncomplicated. Have no reason to try anywhere else. Thanks, our car is left in with confidence."October 14, 2012
"Always very friendly and efficient. There is minimal delay in taking us to airport and meeting us when we come back. And the price is very reasonable."October 14, 2012
"The service we received was excellent. The staff were very helpful and courteous. They were efficient and we didnt have any waiting around. Thanks to our usual parking facility getting greedy with their prices we have found you cheaper and better service. Thanks again and we will be coming back."October 12, 2012
"No comments. Great service. Thanx!"June 30, 2012
"I'm very satisfied !!!"June 30, 2012
"Excellent service both taking and picking us up
Drivers were polite and curteous"
"Very good service, staff pleasant and helpful,car pick up was prompt and car was ready for me to collect. I have used this car park several times and would not hesitate to use it again and to recommend is to anyone needing a car parking facility at Liverpool"May 21, 2012
"A very positive experience with friendly and efficient staff."May 9, 2012
"Excellent service. Cheerful and helpful. Will use them again."May 7, 2012
"No problems, would certainly use again."April 23, 2012
"Excellent service. Taken to Departure Gate within 10 mins. of arrival at In2 car Park and collected from near to Arrivals gate again within 10 mins. of calling them for collection.In2 driver on both journeys very helpful."April 21, 2012
"Fast. Efficient. Superb.
Better than any normal car park I've used at an airport before.
Would definitely use them again."
"Have used this service several times and have always found them to be efficient with booking in car dropping off at the airport and with their collection after the holiday . Drivers are helpful and cheerful day or night"March 19, 2012
"Smooth process, seamless transfer to and from the airport. Does exactly what is required at a great price."March 6, 2012
"Everything went like clockwork, will definitely use this car park again."February 28, 2012