"You have to pay £3 just to be dropped off near the entrance, which you are given no warning for and if you turn back you are fined. Very few parking spots.
There was huge queues for a quiet off-peak Wednesday afternoon.
The security was shambles, with only one lane open and very few staff. The staff seemed so disinterested, like they couldn't careless who or what came through. Therefore a usual 5/10 minute wait become 25/30 minutes.
The premier lounge is the only semi-decent part about the airport departure area.
The flight was delayed 30 mins due to the lack of ground staff and baggage loading seemed to take forever.
The worst airport I have ever been too."
"Car park easy to find, directions very helpful, as were the entry instructions. Transfer bus arrived in 3 minutes, pleasant driver.
Didn't have long to wait for the transfer bus on my return, again pleasant courteous driver who gave passengers plenty of time to collect their luggage and get off the coach.
HOWEVER... perhaps you could advise customers to allow plenty of time on their return to get back to their vehicle when inputting their expected exit time? I got caught out by this, inputting an exit time of 2pm, thinking this gave me enough time after landing at the airport, but was 5 minutes late arriving at the exit barrier. The machine asked for an excess charge of 75p, not a lot of money, granted, but having paid £35 for the week, I would have thought there could have been a few minutes grace period built in?
Luckily, the man that I contacted on the buzzer was very understanding, and his colleague opened the barrier for me, free of charge.
Apart from that blip, good experience, and would recommend your company. Many thanks."
"A generally good experience however the automatic barrier requested that I pay a further £5 to exit the car park upon our departure. This was quickly resolved with a quick call via the barrier intercom to the parking attendant who promptly let us out with no additional charge."October 31, 2015
"Slight problem with the ticket machine but soon sorted at customer service."October 21, 2015
"Very handy for the airport. plenty of parking spaces all clearly marked out and the bus was a good size and ran when needed. Barrier system operated efficiently on leaving. overall well pleased with the service. will definitely use this service again."October 19, 2015
"Excellent, no issues went very smoothly"September 24, 2015
"Excellent service ,when we arrived back at L.B.A. A coach was waiting outside it was very good ,we have been traveling with Jet 2 since the started
Thankyou once again for making our journey easy and will use you again .
"Probably the best experience I have had at any airport. I would love to fly from Leeds in the future."August 14, 2015
"Really convenient. Buses every 8 mins to take you to the airport - bus journey 2 minutes. Would highly recommend."August 8, 2015
"Simple and straightforward airport parking. Staff were all really helpful. Bus stop was right outside the exit of the airport too."July 17, 2015
"All very easy no problems at all"July 8, 2015
"It is always good to return to the UK and find the car parked ready for a quick exit home, keys ready to hand and a helpful bus driver.
An excellent service; no point looking elsewhere!
"Best Value and Customer Service for parking at LBA by far........efficient and helpful service. Would definitely recommend for reliability - and will be using again.
Thanks Guys for giving us a jump start too!
"LBA car watch was very easy to find only minutes away from the airport. Transfer was very quick to the airport and collection very efficient and quick with the car waiting for collection. Excellent service"October 26, 2014
"While just off the main road next to the airport, not well signposted. Service was very efficient though, to and from the airport, with drivers most helpful."October 23, 2014
"Couldn't have been better! Car dropped off quickly and on shuttle bus straight away. Same on return journey, straight on shuttle bus and at our car within ten minutes of stepping outside airport! Excellent and reasonable price!"October 20, 2014
"Good prompt and courteous service. Despite landing late they were waiting for us at the exit of the building after we had landed. Couldn't ask for a better service."October 18, 2014
"Used this car park before, but this was about the best price we have paid for it, well run and convenient but there are better car parks available, I think next time we would prefer to pay a little more for the better car park."October 15, 2014
"Staff on arriving and collection from airport very pleasant and helpful. The minibus was waiting when we left airport. Excellent service."October 15, 2014
"Excellent service easy to find and good value. Will use again."October 11, 2014
"We just missed the turn off to the carpark but we turned round and found it , The pick up coach was waiting for us at the airport when we got back so no hanging around we will definitely use this again"October 4, 2014
"No complaints whatsoever. Quick efficient polite service. No messing with barriers or credit card machines. Would definitely use again."September 22, 2014
"Excellent service, no waiting around to be picked up, friendly staff."September 8, 2014
"Convenient way to park and affordable. Reassurance that car was 'in safe hands' while on holiday provided peace of mind. Shuttle service to and from airport was efficient."August 31, 2014
"Going to airport was fine but not happy with person who collected us. There was an extra person more than the seating allowed and the driver didn`t give my wife time to fasten her seat belt. He said it doesn`t matter because we will only be a couple of minutes. When we commented that it was the law he stated that laws are there to be broken. Not a good advert for your company."August 31, 2014
"This is the first time we have used LBA. The service was excellent and the staff were extremely helpful. As promised they rang us on arrival back from our holiday and were there waiting for us as we left the airport. Our car was ready to drive away immediately. We will definitely be using this service again thank you."August 14, 2014
"A very good service. Easy to get to. Very helpful staff. Competitive price. Will use them again."July 22, 2014
"Excellent service throughout. Only short distance from airport. Courteous staff and very quick pick up on return. Recommend to use again"July 12, 2014
"An excellent service. No fuss, convenient, value for money, and friendly staff. Would recommend."July 8, 2014