Heathrow Purple Parking Park and Ride T5 reviews

Heathrow Purple Parking Park and Ride T5 logo

Here are some comments that our customers have made about Heathrow Purple Parking Park and Ride T5

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"Had to catch train to terminal 2 were not informed to do that would not use purple parking again tried to ring their numbers but they did not appear to work."

April 2, 2018

"The cheapest we could find at Heathrow T5 for the period we wanted.
But you get what you pay for, I guess. And a long, cold wait for the shuttle bus on return was not acceptable.
Would only use them again if they were significantly cheaper than alternatives."

March 29, 2018

"Good cost for the parking. All well."

March 27, 2018

"great - efficient as ever."

January 21, 2018

"Everything went like clockwork. Very good. Thank you."

January 13, 2018

"Very easy and convenient parking service. Shuttle bus was waiting at the facility when we got there, so we just hopped on once handing over the car keys. On returning to the airport, the wait for the bus was longer than expected - the wait times did not correlate with the bus timings and had to wait probably 25-30 mins in the end for the return shuttle, with no explanation of why it took so long. But, at the end of the day, Purple Parking did its job effectively and for a very good price."

January 12, 2018

"as expected, and effective organistion"

January 7, 2018

"Waited an hour to be picked up by the transfer bus from the airport, no apology or explanation given. Poor!"

January 3, 2018

"Excellent service from my arrival at the car park and journey owards and pick to/from Terminal 5."

December 11, 2017

"Excellent service. When I arrived at the car park I was expected. On the return trip the mini bus was prompt and my car waiting ready to go. Couldn't expect more.


October 23, 2017

"Bit confusing finding the entrance. However staff were very helpful and friendly. Transfer was timely and without hitch."

October 10, 2017

"Directions to the car park was really good. After reading reviews saying people got lost and had issues with coordinates and the address and postcode, the driving instructions was clear and easy to follow. Facilities were good, secure, organised. The process to transfer to the terminal was effortless and with 3 small children in tow it went smooth. Upon our return our car was waiting and ready for us to go home. Will definitely use purple parking in the future again."

September 4, 2017

"Great service - well organised, no waiting around. Happy to recommend using Purple Parking."

August 28, 2017

"Great service, quick to pick up both trips. Good value for money"

August 26, 2017

"Our trip was fantastic, though too much traffic when coming back. But Purple Parking looked after us and we commend them for the best service. We will use them again."

August 7, 2017

"Such an easy service to use with pleasant, helpful staff. Need to allow a bit of extra time before you go but well worth it for the convenience of having your own transport on your return"

July 13, 2017

"I've used Purple Parking many times and am always impressed with the way they operate. The only sticky bit with this particular booking was getting to it, and we weren't the only ones as we met someone on the PP bus who'd had the same problem finding the drop off point. Directions to get there need to be improved, but otherwise the service is impeccable and I'd be happy to book with them again."

July 11, 2017

Veary Good Staf Fast service
I Love it
Thank you"

May 24, 2017

"Fast efficient service"

April 28, 2017

"Good service will use them again"

April 25, 2017

"Followed the instructions on the letter putting the postcode and address in but my sat nav couldn't find number 17 Bath road so put in 16. Totally lost, had to phone the 0845 number and they gave me another postcode TW6 2AB again house number not found. Spent over 2hrs trying to find the car park. Had to follow google maps on my mobile to the premier inn which got us there but we ended up missing our flight even though we left plenty of time. It cost us an extra £300!!! Not impressed at all."

March 21, 2017

"I arrived at the bus stop at Terminal 5 to see the bus leaving, and had to wait at least 25 min for the next one. At least the bus didn't call at any other terminals but it took 15 min from Terminal 5 to the car park"

March 18, 2017

"Have used Purple Parking for years at various airports and they are usually the cheapest. Meet and Greet service is perfect. Just used business parking at Heathrow for T5 and all went swimmingly well. Prompt pick up on our return and the car was all ready and waiting. Can't fault it!"

March 7, 2017

"I've only ever parked on Bristol Airport's site but as it's very expensive, I decided to try Purple Parking. It was better than expected. Parking up and getting to the airport was all fine and dandy. Getting picked up took some time though. We waited for 30-40 minutes in the freezing cold. But we were picked up and returned to our car without a problem other than that. We checked the mileage too and hadn't acquired any more miles on the clock at all. We parked for just over 3 weeks at a cost of £82. Would definitely use them again."

January 2, 2017

"I found the service provided excellent and very efficient.

I left my phone in my car when I parked but with a quick call back to the car park I had my phone back within 30 minutes.

On arrival back at the airport our luggage was delayed but once again a quick phone call and we were picked up within 10 minutes of getting to the bus stop.

Highly recommended."

December 16, 2016

"Very quick and easy process. Wasn't an issue that our flight landed later than scheduled due to delays. Would use again."

December 8, 2016

"Service provided was excellent"

November 29, 2016

"Everything ran smoothly and the transfers were quick and prompt however it was a real struggle to find the car park. It would be good if you had more signs on the way to direct you as I had to stop and ask twice and it added 30 mins onto my journey. Other than this the service was perfect."

November 22, 2016

"Very friendly staff
Very clean and new mini buses"

November 18, 2016

"Brilliant service will be using again"

November 15, 2016