Heathrow Happy Days Park and Ride reviews

Heathrow Happy Days Park and Ride logo

We strongly encourage our customers to give feedback and share their experience of parking at Heathrow. If you have used Heathrow Happy Days Park and Ride and would like to tell others about it, please submit your review. Thank you!

Here are some comments that our customers have made about Heathrow Happy Days Park and Ride

4
David Smith

Porter loo on site and a porta cabin office/come waiting room were the only facilities.The mini bus was covered in dry mud inside, but the staff were friendly and efficient. The surprise came when we got back and they brought my car to the terminal!
March 8, 2019

5
Caroline Logan

Very easy to use - and bringing my car to the airport for me to pick up there was great - I left for home right away.
March 3, 2019

5
Katy Blowfield

They were efficient and brought the car straight to the airport on our return. Would use them again.
February 25, 2019

5
Tosin Osinaike

Very cost effective way of parking. Great service
February 24, 2019

4
Jonathan Cohen

It was a little difficult to find (a clearer signpost would be useful) but the customer service both at drop-off and collection was excellent.
February 22, 2019

5
Guy Procter

Very happy with my experience - unprepossessing car park but prompt drop off by the park and ride and on my return I was delighted to find my car brought to me. Nice people, good price, happy.
February 7, 2019

4
Oladapo Olutayo

I was initially shocked on arrival at the airport that I had a booked parking with a private body. I was not used to having my vehicle parked in a private parking lot, leaving my keys with people I did not know, and hoping to come back from my trip with everything OK. I must say the service was professional; the gentleman who took my telephone call after I arrived from my trip (calling from baggage pickup) was especially polite, courteous. Having my vehicle brought to me at the airport was also helpful. It's a service I hope to use again. It even looked like I got a car wash.
January 15, 2019

1
Jenna Stone

The initial impressions of the car park were not very good, it did not seem very professional, there were no signs for the car park and it was behind a boarded area in a muddy field. The driver that dropped us off was lovely and we got a lift as soon as we arrived which was good. However when the car was returned to us there was mud everywhere even inside the car. There were muddy foot prints in the back seats suggesting 2 other people had been riding in the back of the car, this is not on. Just to add to it they used my husband's t-shirt to try to clean up the mud! They also changed every possible setting on the drivers seat including moving the steering wheel which was rather annoying and a little unnecessary if only moving from one end of the car park to another, if in fact that is all our car was used for! Will never use them again.
December 22, 2018

5
Ian Wade

The service from start to finish was excellent and I will definitely use again and recommend them to my friends and work colleagues.
December 12, 2018

5
Penny Ambury

Close parking to T5. On return when we phoned for the bus were told that as we had just missed it they'd bring the car to the airport. Very impressed with this service and would use again.
December 8, 2018

5
Alison Ritchie

We weren't completely sure we were in the right place as there is no big sign - the car park is behind a big purple wooden fence. Once there we were very efficiently checked in by friendly staff and immediately transferred to the Terminal. When we returned they kindly brought the car to the airport so were off the plane and in our car within 30 minutes - a record for us. We will definitely book with this company again.
November 30, 2018

5
Rebekah Clarey

Great service and perfect customer service. Got my car park in perfect condition. Thank you.
November 27, 2018

4
Joanna Shortt

Was impressed with drop off and collection. Only negative thing I would say is we had to pick some one up from another terminal which was an extra 25mins waiting on way back.
November 26, 2018

4
Laura Stopforth

Fabulous quick check in and bus to the airport which took back roads and avoided traffic on the motorways . Excellent return - given upgrade and they brought the car to us at the airport . All staff were helpful friendly and courteous . Only reason it’s not a 5 star is the site itself - just appears to be a corner of wasteland with hoardings and a gate - no camera proof of condition of car so wondered what wold have happened if we had declared a new dent although our pick up driver did remind us to check for damage. All was ok . Staff made this an excellent choice though
November 11, 2018

2
Mark Jarrett

Booked this company as wanted to avoid having to get a bus to the car park and waiting around etc. Drop off was ok, fairly straightforward but return wasn't very good. We had given them our arrival time for our return journey and we followed instructions as to ringing them once collecting our luggage, 20 minutes before etc. However they told us to go to drop off which we did and then we proceeded to wait 50 minutes in the cold as they kept telling us he was coming. They blamed it on rush hour, but rush hour in London happens at the same time every day and therefore they should of factored this in to bringing us the car back given they had our arrival time of 5.30pm and they could of waited for us as many cars were doing there. They clearly do not track the planes arrival either to know it had arrived and I would of thought these days in this business you learn and have a rough idea of how long an average traveller takes to get off the plane, clear customs, collect luggage and be ready for their car to be able to monitor this alongside the given arrival time! We could of just got the bus, got back to our car quicker and been warmer in the time they took. A shame!
November 5, 2018

5
Adam Tennant

Used this car park whilst away with work. Great service to the airport and then lots of help trying to get my car started due to a key fob issue. Geaat bunch of lads would recommend to anyone flying out of Heathrow
October 28, 2018

1
David Jarrett

Car delivered to us at Heathrow although we had booked Park and Ride. Immediately noticed muddy boot prints in front of both front seats and one rear seat. Appeared car had been used to transport staff from/to some muddy site, which was not where we had left car. Emailed company twice over 10 days asking for explanation but received no reply. Would not use then again.
October 28, 2018

5
Louise Joss

Excellent parking facility close to Heathrow. Reasonably priced and reliable.
October 3, 2018

5
David Giles

Very good service all round, had to return 2 days later early which didn't cause any problem. Good communication via SMS/phone. Would definitely use again.
September 23, 2018

3
Mick Weatherill

Drop off was great, easy enough to find although no sign outside drop off point. Returning was a bit different - our arrival time was down as 1800 hours but we landed back at 1500 hours, I rang and informed them of our early arrival but we still ended up waiting 1 hour to be picked up. Driver was very apologetic and car was ready to go when we arrived back at depot so all in all apart from the wait a good service.
September 16, 2018